Director of Business Systems

Dominican University New York; New York (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Job summary

Dominican University New York is seeking an experienced Director of Business Systems to lead its enterprise business systems, data governance, and technology planning. The role combines strategic leadership with hands-on technical responsibility across Jenzabar J1, data integrations, and reporting.

TheDirector will shape approaches to automation, system upgrades, and vendor collaboration while ensuring data integrity and operational excellence across university workflows.

Qualifications

• Minimum of five years of enterprise systems experience.
• Hands-on SQL programming, data extraction, reporting.
• Project management experience coordinating technical initiatives.
• Experience supervising technical staff.
• Strong analytical and communication skills.

Responsibilities

• Provide strategic and operational leadership for enterprise business systems.
• Lead hands-on integrations, troubleshooting, and problem resolution.
• Supervise Business Systems staff.
• Collaborate with offices to define requirements and develop solutions.
• Develop data extracts and reports using InfoMaker and related tools.
• Oversee upgrades, testing, and post-implementation support.
• Liaise with vendors like Jenzabar for issue resolution.
• Support data governance and data integrity within enterprise systems.
• Develop policies and production calendars for enterprise operations.
• Identify opportunities to automate processes and apply AI tools.
• Contribute to business continuity and disaster recovery planning.
• Participate in institutional technology planning.

Skills

Enterprise systems experience

SQL programming

Project management

Staff supervision

Analytical skills

Tools

Jenzabar J1/JICS

InfoMaker

Slate

PowerFAIDS

Raiser’s Edge

1Card

Reporting tools

Job description

Job Duties

Dominican University New York seeks an experienced, collaborative, and hands‑on technology professional to serve as its Director of Business Systems. Reporting to the Vice President for Institutional Research, Data Governance, and Planning, who also oversees Information Technology, the Director provides leadership for the University’s enterprise business systems and the data, processes, and integrations that support them.

This position combines strategic leadership with hands‑on technical responsibility. The Director will help shape the University’s approach to business systems, data governance, automation, and technology planning while working directly with systems, databases, reports, integrations, and users. As the primary administrator for the University’s Jenzabar J1 environment, the Director will work across the University to improve processes, strengthen data integrity, and ensure that technology continues to meet evolving institutional needs.

Key Responsibilities

• Provide strategic and operational leadership for the University’s enterprise business systems, with primary responsibility for Jenzabar J1 and the JICS portal.
• Serve as a hands‑on technical leader, participating directly in integrations, troubleshooting, and technical problem resolution.
• Supervise and develop Business Systems staff, including two Data Base Administrators and an administrative assistant.
• Partner with offices across the University to understand business requirements, improve the effective use of enterprise systems, and develop technology solutions that support institutional needs.
• Develop SQL scripts, data extracts, and reports, including solutions using InfoMaker and other reporting and analytics tools, to support University operations and decision‑making.
• Lead business‑system upgrades and enhancements, including planning, testing, implementation, and post‑implementation support, while proactively communicating system changes, new capabilities, and their impact to the University community.
• Serve as a principal liaison with Jenzabar and other business‑system vendors in resolving technical issues and evaluating new capabilities.
• Support institutional data governance and provide leadership for data integrity within enterprise business systems, including data‑quality practices, access controls, and the integrity of data imports, exports, and system integrations.
• Develop and maintain policies, procedures, standards, and production calendars supporting the reliable and effective operation of enterprise systems.
• Identify opportunities to streamline and automate administrative processes and responsibly apply artificial intelligence, AI‑enabled tools, automation, and emerging technologies to improve productivity and institutional effectiveness.
• Contribute to business continuity and disaster recovery planning for critical business systems and data.
• Participate actively in institution‑wide technology planning, helping evaluate priorities, system capabilities, integrations, risks, and opportunities.

Job Qualifications

Required Qualifications

• Minimum of five years of experience with enterprise business systems, student information systems, ERP systems, or comparable complex administrative technology environments.
• Demonstrated hands‑on technical experience with relational databases and enterprise business systems, including SQL programming, data extraction, report development, and troubleshooting.
• Demonstrated project management experience coordinating technical initiatives involving both technical and nontechnical stakeholders.
• Experience supervising or providing functional leadership to technical or business‑systems staff.
• Strong analytical, problem‑solving, communication, and interpersonal skills, with the ability to work effectively across technical and functional areas.

Preferred Qualifications

• Experience with enterprise business systems in higher education.
• Experience with Jenzabar J1/JICS, Slate, PowerFAIDS, Raiser’s Edge, 1Card, InfoMaker, or comparable enterprise platforms and reporting tools.
• Experience with enterprise system integration, data governance, data quality, or business continuity and disaster recovery.
• Experience using automation, artificial intelligence, AI‑enabled tools, or other emerging technologies to improve business processes and organizational effectiveness.

Institution Description

About Dominican University New York

Dominican University New York is a private not‑for‑profit institution. The aim of Dominican University New York is to promote educational excellence, leadership, and service in an environment characterized by respect for the individual and concern for the community and its needs. Founded by the Dominican Sisters of Blauvelt, the University is an independent institution of higher learning, Catholic in origin and heritage. In the Dominican tradition, it fosters the active, shared pursuit of truth and embodies an ideal of education rooted in the values of reflective understanding and compassionate involvement. Committed to building its programs upon a strong foundation in the liberal arts and sciences, the University maintains a student‑centered climate and serves a diverse community of students in undergraduate and graduate programs.

Available benefits include medical, dental, and tuition remission.

Application Due Date: 11/30/2026

Job Start Date: 01/15/2027

State/Province/Region: New York

Institution: Dominican University New York

Reports To: Vice President, Institutional Research, Data Governance, and Planning

Staff # Reporting to Position: 3

Reports In Office: Information Technology

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