Director of Business Operations, Client Optimization

PHIL; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote working environment

Competitive compensation

Full benefits (medical, dental, vision)

401(k) contribution opportunity

Job summary

A health-tech startup is seeking an Analytics and Strategy Director to support strategic initiatives and enable data-driven decision-making. This role involves leading key analyses, translating business goals into data insights, and building visualization tools. Ideal candidates will have a bachelor's degree and 5–10 years of experience in analytics or business strategy. The position offers a fully remote work environment, competitive compensation, and full benefits including 401(k).

Qualifications

• 5–10 years of experience in analytics, business strategy, or consulting.
• Ability to influence cross-functional decisions.
• Experience in healthcare or pharmaceuticals preferred.
• Ability to partner with cross-functional stakeholders and influence decisions.
• Proficiency in data visualization tools (Looker).

Responsibilities

• Lead key analyses to support company strategy.
• Translate business goals into data analytics.
• Build visualizations that communicate key insights.
• Forecast demand and understand business trends.
• Partner with teams to forecast demand and understand business trends.
• Ensure the quality and accessibility of data through cleansing, modeling, and maintenance.
• Drive adoption and self-service analytics across the organization.

Skills

Data analysis

Communication skills

Problem-solving

Data visualization

Financial analysis

Education

Bachelor’s degree in Business, Finance, or related field

MBA or other advanced degree

Tools

Looker

SQL

Job description

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

Position Overview

PHIL is seeking a well-rounded Analytics and Strategy Director to play a critical role in our growing Business Operations team. This role will focus on supporting strategic initiatives, enabling data-driven decision-making, and driving visibility into business performance. Reporting to the Vice President of Business Operations, you will partner cross-functionally across client success, finance, product, and operations to identify opportunities, analyze performance, and deliver strategic insights.

Responsibilities

• Leading key analyses to support company strategy and client decision-making
• Translating business goals into data analytics and dashboard development
• Building visualizations and reporting tools that communicate key business insights
• Identifying and evaluating data-driven opportunities for operational and product improvements
• Partnering with teams to forecast demand and understand business trends
• Ensuring the quality and accessibility of data through cleansing, modeling, and maintenance
• Driving adoption and self-service analytics across the organization

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field (or equivalent experience)
• 5–10 years of experience in analytics, business strategy, FP&A, consulting, or startup operations
• Excellent communication skills with the ability to turn data into actionable insights
• Comfort with ambiguity and solving problems dynamically without well-worn paths
• Ability to partner with cross-functional stakeholders and influence decisions
• Proficiency in data visualization tools (e.g., Looker)
• Strong analytical skills with high attention to detail
• Understanding of financial statements (P&L), operational KPIs, and forecasting techniques

Preferred Qualifications

• Healthcare or pharmaceuticals industry experience
• Experience in fast-paced startup environments
• Familiarity with SQL or similar data querying languages
• MBA or other advanced degree

Benefits

• Ground floor opportunity with one of the fastest-growing startups in health-tech
• Fully remote working environment
• Competitive compensation (commensurate with experience)
• Full benefits (medical, dental, vision)
• 401(k) contribution opportunity

PHIL Inc. is an equal opportunity employer.