Director of Architecture - Remote

UnitedHealth Group; Basking Ridge (NJ); Remote; USD 135,000 - 231,000; Full time

Job summary

UnitedHealth Group is seeking a Director of Architecture to lead architecture strategy for Portal, Chat, Voice, and Data platforms, including the responsible adoption of AI/ML capabilities. This remote role supports nationwide delivery with a strong leadership component across engineering, product, and operations.

You will drive data and analytics architecture, establish governance, and mentor engineers on architecture practices and responsible AI, ensuring security, reliability, and scalable

Qualifications

• 9+ years of experience architecting scalable platforms.
• 7+ years of experience defining architecture strategy and delivering enterprise-scale solutions.
• 5+ years of experience in healthcare technology ecosystems or familiarity with healthcare data and regulatory constraints.
• 5+ years of experience driving architectural vision and strategy across cross-functional teams.
• 3+ years of experience with cloud platforms (Azure, AWS, GCP) and data integration tools.
• 3+ years of experience with driving data and reporting solutions.
• 2+ years of experience designing agentic workflows or autonomous systems.
• 2+ years of experience with architecting scalable portals, APIs, Chat and/bots in cloud hosting.
• 1+ year of experience with AI/ML concepts including responsible AI principles, multi-agent solutions, generative AI and MCP.

Responsibilities

• Lead architecture strategy for Portal, Chat, Voice, and Data platforms, including AI/ML adoption and roadmaps.
• Define target-state architecture to align with business outcomes.
• Promote reuse of enterprise capabilities, APIs, data, and AI services to accelerate delivery.
• Apply an AI-aware mindset to design choices and tradeoffs.
• Use AI tools to speed up API reviews, dependency analysis, and documentation.
• Guide design reviews and foster a culture of simplification and responsible innovation.
• Ensure production readiness with observability, security, resiliency, and DR practices.

Skills

Architecting platforms

Enterprise-scale solutions

Healthcare IT

Cloud platforms

AI/ML concepts

Data governance

Education

Bachelor's degree in CS/Engineering

Tools

Azure

AWS

GCP

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Director of Architecture - Remote (2394117)

Director of Architecture - Remote - 2394117

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Provider Digital Technology team is focused on delivering a unified, intuitive digital entry point for UnitedHealthcare providers and partners to access tools, services, and information. We build consistent, secure, and scalable capabilities that simplify how providers discover, navigate, and engage with UHC's digital ecosystem. By working across UnitedHealthcare and the broader UnitedHealth Group organization, we reduce friction, enhance provider experience, and help advance UHC's mission to make the health system work better for everyone.

Our team collaborates closely with engineering, platform, and business partners to integrate diverse applications and data sources into a seamless provider experience across Portal, API, EDI, Chat, and Voice channels. We are also advancing the responsible use of AI, including developing digital assistants and chatbots for both chat and voice interactions, always with a focus on safety, compliance, and improving provider workflows. Our work plays a critical role in scaling digital access, supporting the evolving needs of healthcare providers, and enabling faster, more efficient problem-solving across the care delivery ecosystem.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Lead architecture strategy for Portal, Chat, Voice, and Data platforms, including the responsible adoption of AI/ML capabilities (GenAI, predictive analytics, automation), define target-state architecture, principles, and roadmaps aligned to business outcomes


• Lead architecture strategy, capability planning, and target-state design for strategic provider-facing initiatives in partnership with business, product, and engineering leaders


• Drive adoption and reuse of enterprise capabilities, platforms, APIs, data assets, and AI services, establishing scalable, secure, reliable, and reusable architecture patterns that reduce duplication and accelerate delivery


• Apply an AI aware mindset to inform design choices, improve clarity of tradeoffs, and guide teams toward a shared architectural vision


• Use AI tools to accelerate architecture tasks like API review, dependency analysis, and solution documentation


• Lead design reviews, share best practices, and foster a culture focused on simplification, reuse, and responsible innovation


• Ensure operational excellence and production readiness by embedding observability, security, resiliency, performance tuning, disaster recovery, and operational support practices into designs and delivery


• Own the data strategy and reporting/analytics architecture that enables trusted insights for leaders and operations, including standardized reporting practices and a “single version of the truth”


• Design and govern data architecture patterns for reporting and analytics, including multi-tier pipelines (raw → standardized → enriched ) with solid lineage/traceability and modularity


• Establish and drive data governance (roles/processes, metadata, data quality checks, and enforcement/monitoring) to ensure secure, compliant, auditable use of data for analytics and applications


• Lead analytics enablement and reporting delivery architecture, guiding dashboards/visualizations and decision aids that support business priorities and improve efficiency and effectiveness of key processes


• Influence enterprise alignment and standards adoption across architecture communities and delivery teams, helping reduce technical debt and improve consistency and reuse


• Mentor engineers/architects on architecture practices, data strategy patterns, and responsible AI principles to uplift capability and accelerate delivery


• Exercise independent judgment to plan and prioritize architecture and AI/data initiatives, sequencing work across dependencies and ensuring delivery stays aligned to the roadmap

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 9+ years of experience architecting scalable platforms


• 7+ years of experience defining architecture strategy and delivering enterprise-scale solutions across digital platforms, data ecosystems, cloud technologies, and AI-enabled capabilities


• 5+ years of experience working in healthcare technology ecosystems or familiarity with healthcare data, regulatory constraints, interoperability expectations, or enterprise health environments


• 5+ years of experience driving architectural vision and strategy across cross functional teams


• 3+ years of experience with cloud platforms (Azure, AWS, GCP) and data integration tools


• 3+ years of experience with driving data and reporting solutions


• 2+ years of experience designing agentic workflows or autonomous systems


• 2+ years of experience with architecting scalable portals, APIs, Chat and/bots in cloud hosting


• 1+ years of experience with AI/ML concepts including responsible AI principles, multi-agent solutions, generative AI and MCP

Preferred Qualifications:

• Bachelors degree in Computer Science, Engineering, or related technical field


• 3+ years of experience in the healthcare industry


• 3+ years of experience leading largescale modernization initiatives, interoperability transformations, or platform rationalization efforts


• 1+ years of experience with MLOps tools for deploying and managing models in production

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 - $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.