Director of AI Operations

Direct Recruiters, Inc.; New York (NY); On-site; USD 170,000 - 230,000; Full time

Job summary

Direct Recruiters, Inc. is recruiting a Director of AI Operations for a boutique New York City law firm. The role leads the implementation, integration, and adoption of AI across the organization, driving efficiency in operations, knowledge management, and client service.

The ideal candidate combines hands-on technical leadership with business judgment, able to move from roadmaps to hands-on execution and to influence senior partners. Experience in legal technology and production AI is preferred.

Qualifications

• Hands-on AI systems deployment in production environments.
• Experience with generative AI and enterprise platforms.
• Experience in legal tech or professional services a plus.

Responsibilities

• Own and optimize the AI stack and integrate with existing systems.
• Identify opportunities to automate workflows in legal operations.
• Lead implementation and ongoing management of AI solutions.
• Educate and train staff to drive adoption.
• Develop multiyear AI roadmap and evaluate new tech.
• Establish metrics for AI adoption and ROI.

Skills

AI systems deployment

Workflow automation

Systems integration

Stakeholder influence

Leadership

Tools

Harvey

iManage

CenterBase

Claude

Job description

Our client is a boutique New York City law firm representing founders, entrepreneurs, and high-growth consumer brands. The firm works closely with clients throughout their business lifecycle, from initial financing and commercial operations through strategic transactions and acquisitions. With a collaborative, entrepreneurial culture, the firm is investing in artificial intelligence to transform how legal services are delivered and position itself for continued growth.

Position Description

We are seeking a Director of AI Operations to lead the implementation, integration, and adoption of AI technology across the firm.

The firm has already invested in an AI technology stack and demonstrated its value within individual practices. The next step is to scale those capabilities across the organization, creating more efficient workflows, improving knowledge management, and enabling attorneys to deliver greater value to clients.

This is a hands-on leadership role for someone who has successfully implemented and managed AI systems in a production environment. The Director will work directly with firm leadership to identify opportunities, implement solutions, drive adoption, and develop a longer-term AI strategy.

The ideal candidate combines technical expertise with strong business judgment and the ability to influence senior stakeholders. This is not a purely strategic or advisory position. Success requires someone who can move between developing a roadmap and executing the work necessary to bring it to life.

Key Responsibilities

• Own and optimize the firm's AI technology stack, including the integration of AI platforms with existing legal and business systems.


• Identify opportunities to automate and improve workflows across legal operations, client onboarding, knowledge management, document production, and administrative functions.


• Lead the implementation and ongoing management of AI-powered solutions, ensuring reliability, security, and measurable business impact.


• Partner with attorneys and professional staff to drive technology adoption through education, training, and practical demonstrations of value.


• Collaborate with firm leadership to develop a multiyear AI roadmap, evaluating emerging technologies and their potential impact on service delivery, efficiency, and profitability.


• Establish metrics to evaluate AI adoption, productivity improvements, and return on technology investments.

Preferred Qualifications

• Demonstrated experience implementing, integrating, and managing AI systems in a production environment, with direct responsibility for successful deployment and ongoing operations.


• Strong technical understanding of generative AI, workflow automation, systems integration, and enterprise technology platforms.


• Experience with legal technology platforms such as Harvey, iManage, Centerbase, or comparable systems, as well as AI tools such as Claude.


• Proven ability to translate business requirements into practical technology solutions and drive adoption among senior, highly experienced professionals.


• Experience within a law firm, legal technology company, consulting firm, or other professional services environment preferred.


• Entrepreneurial mindset with the ability to operate independently, prioritize competing initiatives, and balance hands-on execution with long-term strategic planning.

What Makes This Opportunity Different

This is an opportunity to take ownership of AI transformation within an organization that has already embraced the technology and is committed to expanding its capabilities.

Rather than spending years building consensus around whether AI should be adopted, you'll work directly with firm leadership to determine how to make it more effective, scalable, and valuable.

You'll have the opportunity to shape how the firm operates, influence its long-term technology strategy, and see the direct impact of your work.