Director, Network Participant Risk Oversight

Capital One; Richmond (VA); On-site; USD 181,800 - 207,500; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Comprehensive health benefits

Job summary

A financial services company is seeking a Director of Network Participant Risk Oversight to lead the newly established NPRM team focused on risk management. This role includes owning governance policies, providing risk consulting across business areas, and analyzing qualitative and quantitative data to address risk effectively. The ideal candidate will have a bachelor's degree, extensive risk management experience, and is expected to provide guidance to ensure compliance with risk management practices.

Qualifications

• 5+ years of risk management experience within the financial services industry.
• 3+ years of third-party risk or risk governance oversight experience.
• 2+ years of payments network risk management or legal oversight.

Responsibilities

• Manage and own the NPRM governance policy and standards.
• Provide risk consulting to multiple business areas and stakeholders.
• Analyze data to identify and address risks proactively.

Skills

Risk management

Data analysis

Problem-solving

Strong communication

Education

Bachelor's degree or military experience

Tools

PowerPoint

Google Slides

Job description

Director, Network Participant Risk Oversight

Capital One is seeking an energetic, self‑motivated Risk Director to join the newly created Network Participant Risk Management (NPRM) Team within the Operational Risk Management second line of defense. The NPRM team’s mission is to establish and launch the second line of defense Network Participant Risk Oversight program to enable value‑add, independent second line of defense challenge and stewardship with regard to the risks Network Participants (e.g., issuers, acquirers, network alliances, etc.) present to the Global Payments Network.

The Director will own and maintain the NPRM governance Policy & Standard and lead effective challenge of the first line of defense risk‑taking decisions and activities relative to Network Participants. As Director, you will also provide guidance to first line business areas and Network Participant management on whether they are meeting Capital One’s program requirements. The overall NPRM team provides the governance structure for NPRM at Capital One, as well as oversight and effective challenge in all areas of Network Participant Risk Management, from individual Network Participant situations to larger bodies of risk that span a business area/division.

Specific responsibilities of the NPRM Risk Director include and are not limited to:

• Management and ownership of related policies and/or standards with regard to the Network Participant Risk Oversight Program; includes staying on top of industry trends (both operational risk and Network) to assess for impacts and/or potential enhancements to the program
• Provides risk consulting to multiple Business Areas and stakeholders, effectively challenging and being a thought leader in providing guidance to implementing Network Participant risk management practices
• Analyzes qualitative and quantitative data to influence others, including senior management, to proactively identify and address risks and trends; provides oversight and guidance during risk assessment and reporting (e.g., RCSA and DORR) and during audits and exams
• Executes challenge activities to provide elevated areas of suspected risk and to gain assurance that risk‑taking groups are appropriately representing their control environments
• Ensures results of challenge activities are properly documented and communicated, and performs and supports detailed validation data analysis to include trending, problem identification, and development/completion of remediation plans
• Consults on Issue/Event analysis and reporting functions to observe trends and provide insights on changes to the Network Participant risk environment
• Assists in the development of risks, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure
• Collaborates effectively with stakeholders and leaders across multiple organizations to achieve objectives
• Demonstrates problem‑solving and analysis skills with attention to detail
• Demonstrates strong communication, collaboration, problem solving and influencing skills across various levels of the organization
• Balances multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives to support the Operational Risk Program in a well‑managed capacity
• Leads a team of operational risk professionals in execution of the above responsibilities

Basic Qualifications:

• Bachelor’s degree or military experience
• At least 5 years of risk management experience within the financial services industry
• At least 3 years of experience in third‑party risk or risk governance oversight
• At least 2 years of risk management, compliance or legal oversight experience with a payments network

Preferred Qualifications:

• 5+ years of Project or Program Management experience leading cross‑functional programs in Risk
• Experience creating presentations with PowerPoint or Google Slides
• Risk management certification such as Certified Third‑Party Risk Professional (CTPRP) or ABA Certification in Operational Risk Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Salaries are solely for candidates hired to perform work within one of these locations.

McLean, VA: $200,100 – $228,400 for Director, Risk Management

Richmond, VA: $181,800 – $207,500 for Director, Risk Management

Riverwoods, IL: $181,800 – $207,500 for Director, Risk Management

This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.