Director, Network Operating Rules - Digital Assets

Early Warning Services LLC; Scottsdale (AZ); Hybrid; USD 154,000 - 193,000; Full time

Benefits offered by this job

Health Coverage

401(k) with Company Match

Paid Time Off

Paid Parental Leave

Job summary

Early Warning Services LLC in Scottsdale, Arizona is seeking a candidate for a role focused on strategic leadership and management of operating rules and product standards. This role requires collaboration with multiple departments to ensure compliance and efficient product offerings.

Qualified candidates will have a strong background in financial services, with exceptional communication and leadership skills. The position offers competitive compensation and a range of benefits, reflecting the company's commitment to its employees.

Qualifications

• 12+ years of experience in financial services or related roles.
• Strong understanding of payments and product governance.
• Highly effective communication and presentation skills.

Responsibilities

• Manage development and maintenance of operating rules.
• Partner with product development teams throughout the lifecycle.
• Lead collaboration with various functional areas.

Skills

Leadership

Communication

Analytical Skills

Collaboration

Compliance

Education

Bachelor's degree in Business or related field

MBA or similar advanced degree (preferred)

Job description

Overall Purpose

This position provides strategic leadership and day‑to‑day management of the operating rules, product standards, and governance processes that support Early Warning’s products and services. The role partners closely with Product, Operations, Technology, Risk, Legal, Compliance, and other functional areas to develop, maintain, communicate, and enforce operating rules that enable scalable, secure, and compliant product offerings while supporting the company’s business objectives. For new products and services, this role establishes the operating rules framework, governance model, and supporting documentation necessary to enable successful product launch and long‑term network operations.

Essential Functions

• Manage the development and ongoing maintenance of operating rules, product standards, and governance requirements to support new products, services, processing models, and strategic initiatives across the company’s products and services.
• Partner with product development teams throughout the product development lifecycle to provide guidance and recommendations regarding the rules, standards, and governance requirements needed to support new products, transaction types, and business capabilities.
• Lead engagement and collaboration with other functional areas (Product, Operations, Risk, Legal, Compliance, Technology) to ensure business, operational, regulatory, and customer requirements are incorporated into operating rules and product standards.
• Identify industry and regulatory trends that impact the business and incorporate applicable changes into operating rules, standards, and governance processes to support business strategy.
• Lead the development of operating rules governance frameworks, including approval processes, change management, decision forums, and supporting documentation required for new and evolving products.
• Provide consulting and guidance to internal departments, customers, and business partners on the interpretation and application of operating rules and product standards.
• Ensure all operating rule and product standard changes are reviewed and approved in accordance with established governance processes.
• Manage the periodic publication of operating rules, rule change notifications, product standards, technical specifications, and related documentation, ensuring consistency across customer‑facing materials.
• Review and interpret documentation from third‑party payment networks and industry organizations to identify required business and system updates.
• Develop and maintain effective governance processes supporting rule development, change management, exception management, and customer communications.
• Develop scalable operating models, documentation standards, and governance practices that support future growth of the operating rules function.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Bachelor’s degree in Business, Finance, Operations, or a related field.
• 12+ years of progressive experience in financial services, payments, network operations, operating rules, product governance, compliance, or related roles.
• Strong understanding of payments, financial services, and product governance.
• Highly effective verbal and written communication and presentation skills with all levels of the organization, including senior executives and customers.
• Demonstrated leadership strength and the ability to build and lead a team.
• Excellent analytical skills and strong attention to detail.
• Strong interpersonal and collaborative skills to build partnerships and alliances internally and with external partners at all levels.
• Proactive self‑starter; organized with the ability to prioritize multiple tasks and achieve objectives in a fast‑paced environment.
• Unyielding commitment to the highest professional ethics.
• Background and drug screen.

Preferred Qualifications

• MBA or similar advanced degree.
• Experience developing operating rules, governance frameworks, or product standards for payments, financial services, or technology platforms.

Physical Requirements

Work is primarily sedentary and requires extensive use of a computer; may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or exert negligible force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment.

Compensation

Base pay ranges: Phoenix, AZ / Chicago, IL / Washington, DC – $154,000 to $193,000 per year; New York, NY / SanFrancisco, CA – $186,000 to $232,000 per year. Candidates are eligible for a discretionary incentive plan and benefits. Compensation is subject to change and is not a guaranteed offer.

Benefits

• Health Coverage – competitive medical (PPO/HDHP), dental, vision, HSA or FSA for health, dependent care, and commuting.
• 401(k) – 100% Company Safe Harbor Match on first 6% deferral.
• Paid Time Off – flexible PTO for exempt employees, generous PTO for non‑exempt employees, 11 paid holidays, and a paid volunteer day.
• Paid Parental Leave – 12 weeks of paid leave.
• Maven Family Planning support (egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, returning to work).

EEO Statement

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. Early Warning Services LLC is a proud participant in E‑Verify. As part of the hiring process, the company electronically verifies employment eligibility of all new hires.