Director, NCRI Quality Assurance/Regulatory Affairs

The General Hospital Corporation; Somerville (MA); On-site; USD 180,000 - 260,000; Full time

Job summary

Mass General Brigham seeks a Director of Quality Assurance and Regulatory Affairs to oversee QA programs and regulatory compliance across the NCRI. You will lead audits, risk assessments, and investigations, collaborating with leadership to strengthen care quality and compliance with FDA, state, and accreditation standards.

The role requires 8–10+ years in QA/regulatory affairs in healthcare and 5–7 years in management, with strong analytical and leadership abilities to guide cross‑functional

Qualifications

• Bachelor's degree in a related field is required; Master's preferred.
• 8–10+ years in quality assurance or regulatory affairs in healthcare.
• 5–7 years in a management or leadership role.

Responsibilities

• Leads development, implementation, and evaluation of QA processes.
• Ensures compliance with federal, state, and accreditation requirements.
• Collaborates with hospital departments to address compliance issues.
• Oversees regulatory affairs programs to ensure standards.
• Leads internal audits, risk assessments, and investigations.
• Develops corrective actions and preventive measures.
• Trains staff on regulatory requirements and best practices.
• Serves as liaison with regulatory agencies.

Skills

Regulatory compliance

Quality assurance

Audits

Leadership

Risk assessment

Communication

Education

Bachelor's degree in related field

Master's degree preferred

Job description

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for overseeing quality assurance and regulatory affairs for the organization, ensuring compliance with healthcare regulations and accreditation standards. This role develops and implements quality assurance processes, monitors regulatory compliance, and collaborates with leadership to maintain a high standard of care.

Does this position require Patient Care? No

Essential Functions

• Leads the development, implementation, and evaluation of quality assurance processes across the hospital.
• Ensures compliance with federal, state, and accreditation requirements, including continuous monitoring and audit readiness.
• Collaborates with hospital departments to identify, address, and resolve quality and compliance issues.
• Oversees the development and execution of regulatory affairs programs to ensure compliance with applicable standards.
• Leads internal audits, risk assessments, and compliance investigations, reporting findings to senior leadership.
• Develops corrective action plans and preventive measures to address compliance gaps and quality issues.
• Monitors and assesses the effectiveness of quality initiatives, making recommendations for process improvement.
• Serves as a liaison with regulatory agencies, preparing necessary reports and responding to inquiries.
• Trains and educates staff on regulatory requirements and quality assurance best practices to promote a culture of compliance.

Education

Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Experience

Experience in quality assurance, regulatory affairs or other closely related role in a healthcare setting 8-10+ years required and Experience in a management or leadership role 5-7 years required

Knowledge, Skills and Abilities

• Comprehensive knowledge of regulatory compliance standards and healthcare accreditation processes.
• Strong analytical skills with the ability to conduct audits, risk assessments, and interpret complex regulations.
• Exceptional communication and leadership abilities for effective collaboration with diverse teams and stakeholders.
• Proven ability to develop and implement quality assurance strategies and compliance programs.
• Detail-oriented, with strong organizational skills and the ability to manage multiple projects simultaneously.

Additional Job Details (if applicable)

Directors of the NCRI, the Director of Quality Assurance and Regulatory Affairs is responsible for developing, implementing, and maintaining a comprehensive and cohesive quality assurance program for the MGH NCRI to conduct clinical trials under FDA and institutional regulations. The incumbent will be responsible for performing audits of NCRI SOPs for clinical trials that we coordinate. The incumbent will be responsible for further developing tools for documenting and tracking staff training and auditing the training files of all MGH NCRI employees to ensure that they are complete, and that required training is properly documented. He/she will generate reports to clearly document deficiencies and provide an action plan for improving compliance. The incumbent will provide remote and on-site auditing of clinical sites and vendors, as needed and be responsible for coordinating quality assurance initiatives for the MGH NCRI staff. The incumbent will also contribute to the overall leadership and guidance of the entire NCRI towards achieving its mission to advance clinical neurological care through excellence in clinical research at both the coordination center and site level and to educate future research leaders in the field of neurology clinical research. The Director of Quality Assurance and Regulatory Affairs must be able to communicate effectively with principal investigators, project managers, systems and data managers, and other members of the interdisciplinary team. He/she will provide regulatory compliance advice to members of the NCRI and is expected to create new ideas, decide on workflow, and work distribution, and have a leadership role in the NCRI and the field. As a member of the NCRI organizational team, the Director of Quality Assurance and Regulatory Affairs shares the responsibility of providing the organizational direction necessary to effect change and promote excellence for the NCRI. The incumbent coordinates with NCRI leadership to ensur