Director, Membership

Renewables Forward; Washington (District of Columbia); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid parental leave

Unlimited PTO

Cell phone stipend

Job summary

CEBA is seeking a Director of Membership in Washington, DC, with a hybrid work setup. You will lead the full membership lifecycle, drive revenue growth, and ensure a high-value member experience across recruitment, onboarding, engagement, retention, and renewal.

You will manage a team, collaborate with finance and programs, utilize data insights, and report to the Chief Business Officer. A strategic yet hands-on leader with CRM expertise will thrive in this role.

Qualifications

• 8+ years of experience in membership, business development, sales, or client relationship management.
• Demonstrated success owning and delivering against revenue and membership growth targets.
• Strong strategic thinking paired with operational execution skills.
• Experience personally cultivating and closing high‑value memberships, sponsorships, or partnerships.
• Excellent interpersonal, communication, and presentation skills.
• Experience managing staff and cross‑functional initiatives.
• Proficiency with CRM systems (e.g., Salesforce), AI, and other related systems.

Responsibilities

• Develop and implement a comprehensive membership strategy aligned with organizational goals and revenue targets.
• Lead member recruitment efforts, including direct member cultivation, pipeline development, prospect qualification, and conversion strategies.
• Monitor market trends and member needs to inform strategy, membership segments, changes to value proposition, and pricing models as appropriate.

Skills

Membership growth

Revenue strategy

CRM systems

Leadership & mentoring

Data-driven decisions

Tools

Salesforce

AI tools

Job description

Director, Membership

Location: Washington, DC. Salary range: $110,000 – $160,000 annually.

Position Overview

CEBA is seeking a highly motivated Director of Membership to execute a data-driven membership strategy that fuels growth, delivers impacts and sustains value to our members. Reporting to the Chief Business Officer, the Director of Membership is a critical leadership role responsible for setting and executing the organization’s membership strategy, driving sustainable revenue growth, and ensuring a high-value, mission-aligned member experience. This role oversees the full membership lifecycle—recruitment, onboarding, engagement, retention, and renewal—and serves as a key connector between members, internal teams, and organizational leadership. The Director of Membership brings a strategic mindset balanced with hands‑on execution, using data, relationship management, and market insight to strengthen and grow the membership base. This role plays a critical part in supporting the sustainability of the organization and the value proposition to its members. The position offers a hybrid work arrangement, with team collaboration days on Mondays and Wednesdays and one additional in-office day each week, determined by team priorities.

Core Responsibilities

• Develop and implement a comprehensive membership strategy aligned with organizational goals and revenue targets.
• Lead member recruitment efforts, including direct member cultivation, pipeline development, prospect qualification, and conversion strategies.
• Monitor market trends and member needs to inform strategy, membership segments, changes to value proposition, and pricing models as appropriate.

Member Engagement & Retention

• Oversee member onboarding and ongoing engagement to ensure strong relationships and long-term retention.
• Working with event and programmatic teams, drive membership sponsorship, corporate contributions and other related member-driven revenue strategies.
• Design and oversee stewardship, renewal, and upgrade strategies.
• Serve as a senior point of contact for key members.

Revenue & Performance Management

• Co‑create and own membership revenue and related performance goals and forecasts; track progress against targets.
• Prepare regular reports and insights for executive leadership and the Board.

Team Leadership & Cross‑Functional Collaboration

• Manage and mentor membership staff, fostering clear goals, accountability, and professional growth.
• Work closely with finance, operations, and development teams on invoicing, renewals, contracts, and revenue tracking.
• Collaborate with executive leadership to align membership strategy with broader organizational priorities.

Systems, Data & Process Improvement

• Oversee CRM systems and membership data to ensure accuracy, consistency, and usefulness.
• Continuously improve membership processes, documentation, and workflows.
• Use data and member feedback to inform continuous improvement of the membership experience.
• Other related duties as assigned.

Required Qualifications

• 8+ years of experience in membership, business development, sales, or client relationship management.
• Demonstrated success owning and delivering against revenue and membership growth targets.
• Strong strategic thinking paired with operational execution skills.
• Experience personally cultivating and closing high‑value memberships, sponsorships, or partnerships.
• Excellent interpersonal, communication, and presentation skills.
• Experience managing staff and cross‑functional initiatives.
• Proficiency with CRM systems (e.g., Salesforce), AI, and other related systems.

Preferred Qualifications

• Experience in associations, nonprofits, trade organizations, or mission‑driven networks.
• Experience working with senior executives and Boards.
• Familiarity with data analysis, forecasting, and performance reporting.
• Background in sustainability, energy, or policy.

Supervisory Responsibilities

This role will supervise the Membership Team, with the possibility of further team growth.

To Apply

To be considered for this opportunity, please provide a resume and cover letter.

Compensation and Benefits

The expected base salary for this role ranges from $110,000 to $160,000, depending on experience and qualifications. The Director, Membership may be eligible to supplement their base salary with specific performance-based bonus incentives which include direct growth‑target incentives. In addition, all CEBA employees are eligible to participate in the annual bonus incentive plan, which is based on both organizational and individual performance, up to 20% for this role.

CEBA provides a competitive benefits package that includes highly‑subsidized medical, dental, and vision insurance plans. In addition, CEBA offers employer‑paid life and disability coverage (both short‑ and long‑term), monthly cell phone stipends, optional flexible spending and savings accounts, a comprehensive Employee Assistance Program, 12 weeks of paid parental leave, and an attractive 401(k) match of up to 5%, subject to IRS limitations. Along with 11 federal holidays, paid time off during the period between Christmas and New Year's, and Sick & Safe leave, employees also enjoy unlimited PTO.

At CEBA You Belong

CEBA knows that inclusiveness not only makes our organization stronger but also is foundational to our mission success because innovative solutions come from great minds who do not think alike. Our commitment to inclusiveness is embodied in company policy and the way we do business at CEBA and is an important principle of sound business management. All CEBA staff shall be committed to accepting and encouraging different perspectives. Creative solutions to tough problems are fostered by respectful challenges of one another’s thoughts and assumptions.

Equal Employment Opportunity Statement

CEBA provides equal employment opportunities to all qualified individuals without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, results of genetic testing, caregiver status, and past, present or prospective service in the military in addition to any other protected categories required by state, federal or local regulations. Equal employment opportunities apply to all terms and conditions of employment, including hiring, placement, discipline, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits and training. All of your information will be kept confidential according to EEO guidelines.