Director, Medical Performance Measurement

Bristol Myers Squibb; Princeton (NJ); Hybrid; USD 190,000 - 230,000; Full time

Benefits offered by this job

Health Coverage

Wellbeing Support

Financial Well-being / Protection

Job summary

Bristol Myers Squibb seeks a Director, Medical Performance Measurement in Princeton, NJ to lead a disciplined Medical Operating System, embedding operating rigor and quarterly cadence to maximize patient impact across growth portfolio and catalysts.

The role will design and maintain the enterprise Medical Performance Dashboard, define leading/lagging indicators, and partner with Finance to quantify ROI; must have strong Medical Affairs, cross-functional strategy background and a hybrid work

Qualifications

• 8+ years of performance execution in pharma, biotech, or life sciences.
• Experience designing enterprise-scale transformation and operating models.
• Proven track record building dashboards and operating cadence.
• Experience driving digital adoption and behavioral change.
• Highly structured thinker with enterprise-wide perspective.
• Experience in Medical Affairs, Clinical Development, Marketing or cross-functional strategy.
• Familiarity with OKRs and Balanced Scorecard.

Responsibilities

• Architect a performance-focused Medical Operating System.
• Define monthly and quarterly operating cadence across Therapeutic Areas.
• Lead quarterly Medical Impact reviews.
• Socialize KPIs aligned to enterprise growth priorities.
• Ensure consistency of execution discipline across TAs.
• Own and continuously improve the Medical Performance Dashboard.
• Quantify ROI with Finance and support enterprise narrative.

Skills

Enterprise transformation

Performance dashboards

Digital adoption

Operational rigor

Cross-functional strategy

Medical Affairs experience

OKRs / Balanced Scorecard

Education

BA/BS or higher degree

Job description

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Position Overview

Medical Affairs at Bristol Myers Squibb is institutionalizing a disciplined Medical Operating System — a structured execution engine designed to translate strategy into sustained, measurable performance. The Director, Medical Performance Measurement will be part of a team that will be a steward of this system, ensuring that Medical operates with precision, transparency, and enterprise-grade accountability.

This role will carry accountability to embed operating rigor, institutionalize quarterly performance discipline, drive digital pull-through, and create enterprise-wide visibility into Medical execution. By establishing systemic accountability and disciplined execution, this role will support the leader in enabling Medical to maximize patient impact across our growth portfolio and catalysts — while elevating the organization to best-in-industry standards.

Key Responsibilities

• Architecture of a performance focused Medical Operating System

• Design and implement structured operating cadence (monthly + quarterly) across all Therapeutic Areas (TAs).

• Moderate quarterly Medical Impact Performance execution reviews.

• Socialize standardized execution KPIs aligned to enterprise growth priorities.

• Surface risks, execution gaps, and performance variances with clarity and objectivity.

• Recommend and implement course corrections and structural improvements.

• Ensure consistency of execution discipline across all TAs.

Own the Medical Performance Dashboard

• Design, Implement, and continuously maintain the enterprise Medical Performance Dashboard.

• Define leading and lagging indicators spanning growth portfolio execution, digital adoption, and capability maturity.

• Maintain standing "Operating Excellence" agenda time at the MLT level.

• Establish performance transparency across the medical organization.

Benchmark and Position Medical as Best-in-Industry

• Conduct rigorous external benchmarking of Medical operating models across the pharmaceutical industry.

• Codify best practices and institutionalize them within BMS Medical.

• Partner with Finance to quantify execution ROI and demonstrate Medical's value creation.

• Support the enterprise-level narrative on Medical performance, strategic progress, and impact.

Qualifications & Experience

• BA/BS or advanced degree in a relevant field.

• 8+ years of performance execution experience in pharmaceutical, biotech, or life sciences organizations.

• Demonstrated experience leading enterprise-scale transformation or operating model design.

• Proven track record building performance management systems, dashboards, and institutional operating cadence.

• Experience driving digital adoption and large-scale behavioral change in complex organizations.

• Highly structured thinker with exceptional operational rigor and an enterprise-wide perspective.

• Experience in Medical Affairs, Clinical Development, Marketing or Cross-Functional Strategy.

• Familiarity with performance management frameworks (e.g., OKRs, Balanced Scorecard).

#LI-HYBRID

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview

Princeton - NJ - US: $190,060 - $230,308

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

Eligibility Disclosure: * T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail] . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [e-mail] . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1604417 : Director, Medical Performance Measurement

Req Number: R1604417

Location: Princeton - New Jersey - US

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.