Director, Medical Information

Orca Bio; Menlo Park (CA); Hybrid; USD 200,000 - 250,000; Full time

Benefits offered by this job

Pre-IPO equity

Annual bonus

Lunch and snacks at on-site locations

Job summary

Orca Bio in Menlo Park, CA seeks a Director of Medical Information to lead a global MI service within Medical Affairs and drive the commercial launch, overseeing a dedicated MI Call Center.

You will build processes, create materials, review promotional content, partner with Safety, QA and HEOR, and report MI metrics to leadership while traveling internationally as needed.

Qualifications

• Advanced clinical/scientific degree required (Pharm.D. or Ph.D.).
• 8+ years in medical information or pharmaceutical industry.
• Hematology/Oncology experience; cell therapy preferred.
• Experience on promotional and medical review committees.
• Experience managing an external call center.
• Knowledge of regulatory guidelines.
• Proficiency with MI databases and MS tools (SharePoint/Veeva/PowerPoint).

Responsibilities

• Establish the Global Medical Information capability and budget.
• Oversee the Medical Information Call Center operations.
• Collaborate with Safety and QA on adverse events and product quality.
• Contribute to congress planning and on-site Medical Affairs representation.
• Develop and maintain MI materials, including standard responses and FAQs.
• Review promotional and non-promotional materials as part of committees.
• Create dashboards to track MI activities and identify gaps.
• Collaborate with HEOR on AMCP dossiers with data input and reviews.
• Train colleagues on unsolicited MI requests processing.

Skills

Medical information

Leadership

Regulatory knowledge

Call center management

Veeva

SharePoint

Data dashboards

Education

Pharm.D.

Ph.D.

Tools

Medical Information databases

SharePoint

Veeva

PowerPoint

Job description

More than one million people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can prove fatal or lead to serious conditions, such as graft vs. host disease. Orca Bio is a commercial-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With our purified, high-precision cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives.

Position Summary:

The Director of Medical Information will report to the Vice President of Medical Affairs. You will be responsible for directing a global medical information service at Orca Bio, be a leader in the Medical Affairs department, and be an integral team member leading a commercial launch. You will be responsible for overseeing the Medical Information service at Orca Bio, including oversight of a Medical Information Call center.

Essential Duties & Key Responsibilities:

• Establish the Global Medical information capability within Medical Affairs, creating and managing the Medical Information budget, setting up the structure, business processes and systems governing the dissemination of reactive scientific information and other activities performed by Medical Information
• Collaborate with Safety and QA on the process for the receipt of post marketing adverse events and product quality complaints, ensure audit ready
• Identify, implement, and lead the oversight of the Medical Information call center(s) that will cover the necessary geographies, aligning with and integrating standards, processes, and technology
• Contribute to congress planning and on-site representation associated with the medical affairs and medical information presence
• Develop and maintain Medical Information materials, including standard response documents, FAQs and scientific content
• Review and approve promotional and non-promotional materials for accuracy as a member of the Medical Review Committee and Promotional Review Committee
• Create informative dashboards to track and communicate Medical Information activities to leadership and cross-functional business partners, identifying and trends or data gaps
• Collaborate with HEOR on the development of the AMCP and Global Value Dossiers with scientific data input and reviews
• Create a process of the submission of unsolicited requests for medical information and train internal colleagues on this process

Requirements:

• Advanced Clinical/Scientific degree required (Pharm.D. or Ph.D preferred)
• 8+ years of experience in medical information and/or relevant experience in the pharmaceutical industry
• Hematology/Oncology therapeutic area experience and knowledge required, cell therapy experience preferred
• Experience on promotional and medical review committee
• Experience managing an external call center
• Working knowledge of legal and regulatory guidelines in the pharmaceutical industry
• Strong computer and technical skills with proficiency in various technology platforms, such as Medical Information database systems, SharePoint, Veeva, PowerPoint, etc.

Reporting Structure & Authority:

• Direct reports include: None
• Define Supervisory responsibilities, if applicable, including decision-making authority
• Oversee the daily workflow of the Medical Information Call Center

Travel Requirements

• Domestic and international travel will be required from time to time as needed (approximately 30%)

$200,000 - $250,000 a year

The anticipated annual salary range (listed above) for this job is based on prior experience in the role/industry, education, location, internal equity, and other job-related factors as permitted by law. For remote-based positions, this range may vary based on your local market. Full-time employment positions will also be eligible to receive pre-IPO equity and annual bonus, in addition to competitive medical, dental, and vision benefits, PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits. Other perks include subsidized daily lunches and snacks at our on-site locations.

Who we are

We are driven by a passion for science and compassion for patients. We act with urgency to ensure our treatments are one day accessible to all who need them.

We live by our core values of passion, courage, and integrity. Excellence in our work means the chance to unlock a better quality of life for our patients, and with that comes tremendous responsibility.

We innovate on a path that hasn’t been paved. We embrace an entrepreneurial spirit and take calculated risks to achieve our mission. We aren’t afraid to ask “why not” and challenge the status quo.

We maintain a start-up culture of camaraderie and leadership by example, regardless of title.

We’re proud to be an equal opportunity employer, and recognize that celebrating our differences creates stronger, lasting solutions that better serve our team, our patients and their healthcare providers.

Notice to staffing firms

Orca Bio does not accept resumes from staffing agencies with which we do not have a written agreement and specific engagement for a particular opening. Our employment activities, inquiries and offers are managed through our HR/Talent team, and all candidates are presented through this channel only. We do not accept unsolicited resumes, and we rarely outsource recruitment.