Director Laboratory Operations (Full-time, Days)

Penn Medicine; Lancaster (Lancaster County); On-site; USD 150,000 - 210,000; Full time

Job summary

Penn Medicine is a leading academic medical center dedicated to patient care, research, and education. The Director Laboratory will provide strategic direction and oversight of lab programs to maximize healthcare value, ensure quality and safety, and align with physician leadership on policies and procedures.

The role requires extensive leadership in clinical laboratory management, budgeting, compliance, and collaboration across enterprise services to sustain clinical excellence and operational

Qualifications

• Bachelor of Science degree in Allied Health, or a related field.
• Five years of healthcare experience.
• Three or more years of supervisory management experience.
• MBA or MHA degree preferred.
• Ten years or more of progressive management experience in a laboratory/pathology setting.

Responsibilities

• Directs activities of the Clinical Laboratory and Pathology.
• Develops the management skills of Lab Managers, Lab Supervisors and other direct reports.
• Maintains organizational structure and staffing for the Clinical Laboratory and Department of Pathology.
• Prepares, monitors and manages department finances including capital and expense budgets.

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Schedule

Day Shift, Full-time (40 hours per week)

Summary

• This leader will provide strategic direction, oversee relevant data and leverage key decisional support to improve the appropriate utilization of lab services in order to maximize healthcare value. With a performance improvement focus, this director will operate lab programs and drive key metrics focused on quality, safety and efficiency goals. The Director Laboratory ensures that quality services are delivered with high reliability in compliance with all regulations and works in conjunction with physician leadership to develop and administer policies and procedures that optimize patient care and experience while maintaining clinical excellence and operational strength.
• Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:
• Directs the activities of the Clinical Laboratory and Pathology consistent with the mission of the department, hospital and health system.
• Develops the management skills of Lab Managers, Lab Supervisors and other direct reports. Works with his/ her managers to develop their staff.
• Maintains the definition and establishment of organizational structure for the Clinical Laboratory and Department of Pathology including identification of roles and requirements of personal staffing needs and overall direction of personnel assigned to the department.
• Participates as a member of the management triad of physician and hospital administrator in planning, developing and implementing programs for the Laboratory and integration with hospital services.
• Creates a culture of safety, high reliability and continuous learning. Provides strategy for attaining high levels of quality and effective operations.
• Ensures compliance with all pertinent regulatory agencies and maintains certification accreditation of the department. Ensures compliance with payors and overall revenue integrity.
• Directs the development of individual cost centers, operational and capital budgets and negotiates for resources considering the current fiscal and reimbursement environment. Monitors productivity and growth while assessing department integration with ambulatory and acute hospital services. Monitors and evaluates budgetary activity.
• Prepares, monitors and manages department finances including capital and expense budget preparation, variance reporting and performance optimization. Effectively uses reports and resources to analyze productivity, costs and other factors to optimize operational value.
• Conducts all interactions in a professional manner and develops strong collaborative relationships with peers, physicians, vendors and customers. Seeks to work collaboratively both within and outside the organization at all levels of problem resolution. Considers ambulatory and organizational impacts.
• Directs activities of daily operations and patient care including analytical testing, results reporting, quality assurance and workflow management. Directs and recommends, along with direct reports, the development and maintenance of facilities, equipment, supplies and materials at a required level to promote efficiency, safety, health and comfort of patients and staff. Recommends needed resources to maintain service levels at all times.
• Performs short- and long-range strategic planning in alignment with the health system for laboratory services including technology and innovation, new facilities, process improvements and financial modeling.
• Coordinates clinical and Information Technology relative to services as they apply to the laboratory and pathology across the enterprise including specialized software systems.
• The following duties are considered secondary to the primary duties listed above:
• Supports the development of marketing and outreach programs to promote laboratory services, improve the health of the community and expand the referral base.
• Participates in developing departmental and hospital policy and procedures.
• Maintains professional acumen, self-growth and self-education and improvement.
• Participates in applicable organizational and industry interest groups, professional associations and committees. Participates in relative conferences and education to improve laboratory or clinical strategies.
• Serves on committees of the hospital, health system, medical staff and department as needed.
• Maintains alliances with PA College of Health Sciences and other external organizations to promote laboratory careers.
• Other duties as assigned.

Minimum Required Qualifications

• Bachelor of Science degree in Allied Health, or a related field.
• Five 5 years of experience in healthcare.
• Three 3 or more years of supervisory management experience.
• Registration Certification in clinical healthcare field preferred.
• Degree in Medical Technology or Medical Laboratory Science preferred.
• MBA or MHA degree preferred.
• Five 5 or more years of managing delivery of laboratory services to multiple sites with about acute and ambulatory service lines.
• Ten 10 years or more of progressive management experience in a laboratory pathology setting.

Credentials

• Medical Lab Scientist ASCP
• Medical Assistant - American Medical Technologists
• Medical Technologist

Education or Equivalent Experience

• Bachelor of Arts or Science (Required)
• Master of Arts or Science
• Master of Business or Health Administration

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.