Director Labor Performance Improvement

HCA Healthcare; Denver (CO); On-site; USD 116,000 - 187,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Behavioral health

Telemedicine

Wellbeing support

Paid time off

Family leave

Disability coverage

401(k) match

Employee stock purchase plan

Tuition assistance

Certification support

Fertility benefits

Job summary

HCA Healthcare is seeking a Director of Labor Performance Improvement to lead strategic planning for labor and productivity management across the Division. You will set productivity goals, collaborate with facility executives, and drive improvements to budget processes and reporting tools.

The role requires 7+ years of experience in healthcare operations with strong analytical skills and travel 30-40% within the Continental Division (Denver, CO Metro Area & Wichita, KS).

Qualifications

• Bachelor's degree required.
• Master's degree preferred; relative work experience may substitute for other degrees.

Responsibilities

• Identifies productivity opportunities and recommends solutions to facilities and division leaders.
• Provides input on utilization of PLUS and Benchmark; web-based applications used to capture and report statistical values for labor costs.
• Maintains infrastructure to ensure data is available in productivity tools (PLUS, FPC, Volume Forecasting, Staffing Grids, Facility Scheduler).
• Provides training for PLUS, FPC, Facility Scheduler, and Scheduling Excellence tools.
• Continuously monitor productivity performance using recognized tools and software.
• Develops and improves daily operations, policies, systems and procedures to support cost reduction and utilization goals.
• Oversees the requisition process and participates in budget planning.

Skills

Analytical skills

Healthcare operations

Labor management systems

Written and verbal communication

Education

Bachelor's degree

Master's degree

Job description

This position is incentive eligible. Salary Estimate: $115980.80 - $186992.00 / year.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Director Labor Performance Improvement today with HCA Healthcare.

Job Summary And Qualifications

Job Summary: Develops and implements strategic planning for labor and productivity management for the Division, sets specific productivity goals to be accomplished, and directs the activities of the Division aimed toward meeting those strategic goals. Identifies productivity opportunities and communicates recommended solutions appropriately with facility and division leaders. Follows company standard processes and utilizes standard tools to ensure consistency across the company. Collaborate with facility executives and department managers to continually improve productivity results. Participates in annual budget process and implements productivity changes as needed. The position is also responsible for complying with corporate policy and procedures, managing resources, promoting teamwork and maximizing internal and external customer satisfaction.

Responsibilities:

• Identifies productivity opportunities and recommends solutions to the appropriate facility and division individuals.
• Provides input on the utilization of PLUS and Benchmark; web-based applications used to capture and report statistical values used for managing labor costs based on units of service.
• Maintains associated infrastructure to insure that accurate and current data is available in productivity based tools (PLUS, Facility Position Control (FPC), Volume Forecasting, Staffing Grids, Facility Scheduler, etc.).
• Provides training, at the department level, for PLUS, FPC, Facility Scheduler, and Scheduling Excellence tools and report interpretation.
• Continuously monitor productivity performance using recognized tools and software.
• Develops, oversees, and improves daily operations, policies, systems and procedures necessary to support cost reduction and system utilization goals.
• Oversees the position requisition process.
• Researches and transfers best practices to support performance improvement projects and renders reports based on analysis and research.
• Directs standardization of operational policies and procedures across division as appropriate.
• Utilizes comparative data to target performance improvement opportunities.
• Ensures the delivery of consistent and accurate management reporting to accelerate decision making.
• Participates in facility and division budget planning.
• Serve as resource for productivity standard development.
• Provide weekly and monthly status updates on productivity performance across the Division.
• Actively participates in projects and conversations with labor management peers in other divisions via corporate support structure and contributes to enterprise knowledge bank.
• Primary contact for facilities on labor related activities.

Education:

• Bachelor’s degree required.
• Master’s degree preferred. Relative work experience may substitute for other degrees.

Qualifications:

• 7+ years professional experience; 4-6 years relevant work experience
• Must be proficient in written and verbal skills
• Must have advanced analytical skills
• Experience within healthcare operations required
• Experience with labor management systems preferred
• 30-40% Travel within the Continental Division (Denver, CO Metro Area & Wichita, KS)

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.