Director, IT Operations

WEKA; Campbell (CA); On-site; USD 200,000 - 260,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(K)

Flexible Time off (FTO)

Job summary

WEKA is looking for a Director of IT Operations to manage global systems and infrastructure, including end-user platforms and lab infrastructure. This is a hands-on leadership role where you will lead a distributed team across multiple countries. The ideal candidate should have substantial experience in IT operations, strong automation skills, and the ability to thrive in a fast-paced environment.

The position offers a total compensation range of $200,000-$260,000, complemented by comprehensive benefits such as medical, dental, vision, and a flexible time-off policy.

Qualifications

• 10+ years in IT with at least 4 years in a senior leadership role.
• Direct experience with physical lab/co-location logistics.
• Expert-level administration of Google Workspace and GCP.
• Advanced administration of Slack Enterprise Grid and Zoom.
• Deep background in MDM architecture and security compliance.
• Strong scripting proficiency in Python, Bash, or Node.js.

Responsibilities

• Own the global systems and infrastructure at WEKA.
• Manage a distributed team across multiple locations.
• Work with Enterprise Applications, GenAI, and Security teams.
• Implement operational security standards and compliance processes.
• Oversee IT operations budgets and vendor relationships.

Skills

Leadership & Business Operations

Physical Lab Infrastructure

Enterprise Platform & IAM Administration

SaaS Stack Management

Mac-First Endpoint Management (MDM)

Core Networking & Security

Automation & Scripting

Security & Compliance Enforcer

Education

Bachelor’s degree in Computer Science, Information Systems, or a related technical field

Job description

About the Role

WEKA is seeking a Director of IT Operations to own the global systems and infrastructure that keep WEKA running — end-user platforms, endpoint fleet, lab infrastructure, and network connectivity. This is a hands‑on leadership role: you will manage a distributed team of six spanning Campbell, Israel, Bangalore, and Argentina, and personally operate the stack. You will work in close partnership with dedicated Enterprise Applications, GenAI, and Security teams, serving as the operational IT layer that integrates, supports, and executes across all functions. The ideal candidate brings a strong bias toward automation, thrives in high‑velocity environments, and is equally comfortable racking a server and presenting to the CFO.

Location

Campbell, CA — On‑site 5 days/week (Flexible schedule).

Qualifications

• Leadership & Business Operations: 10+ years in IT with at least 4 years in a senior leadership role scaling IT operations and managing distributed, cross‑timezone teams. Proven ownership of IT operations budgets, vendor relationships, and procurement contracts (SaaS renewals, device fleet, network contracts).
• Physical Lab Infrastructure: Direct experience with physical lab/co‑location logistics, including hardware installation, component swaps (drives, NICs, GPUs, cables), server provisioning/reimaging (Linux and custom OS images), out‑of‑band management (IPMI/BMC/Redfish), and rapid resolution of lab outages.
• Enterprise Platform & IAM Administration: Expert‑level administration of Google Workspace (Vault, Gmail routing, Groups), GCP (IAM, service accounts), and Identity & Access Management operations (SSO, SAML, OIDC, SCIM provisioning, and MFA policies).
• SaaS Stack Management: Advanced administration of Slack Enterprise Grid (multi‑workspace governance, external channels), Zoom (Zoom Rooms A/V setup, AI Companion governance), and Atlassian Jira (Jira Service Management queues, SLAs, and automation rules), alongside maintaining Notion as an IT knowledge layer.
• Mac‑First Endpoint Management (MDM): Deep background in MDM architecture, zero‑touch enrollment (ABM/ASM integration), configuration profiles (security baselines, full‑disk encryption), compliance signaling for conditional access, and automated OS patch pipelines across Mac, Windows, and Linux fleets.
• Core Networking & Security: Solid understanding of LAN/WAN/Wi‑Fi fundamentals, VLAN segmentation, 802.1X certificate‑based wireless, SASE/FWaaS VPN routing, and ISP circuit management.
• Automation & Scripting: Strong scripting proficiency (Python, Bash, and/or Node.js) with a proven portfolio of replacing manual IT processes with automated pipelines.
• Security & Compliance Enforcer: Experience implementing operational security standards (least‑privilege access, data handoff logs) and collecting audit evidence for compliance programs like ISO 27001 and GDPR.
• Education: Bachelor’s degree in Computer Science, Information Systems, or a related technical field.

Preferred

• Experience in a pre‑IPO or high‑growth technology company.
• HPC or high‑speed storage lab experience: InfiniBand, 100/200/400GbE networking, NVMe storage.
• Network certification: CCNP or equivalent.
• Platform certifications preferred: Zoom Certified Expert (ZCE), Google Workspace Administrator, Slack Administrator, Jira Administrator, or equivalent credentials in Notion administration.
• HRIS integration experience: downstream patterns with identity, collaboration, and directory systems.
• IT analytics experience: license utilization dashboards or cross‑system operational reporting.
• Industry certifications: ITIL, GCP Professional Cloud Architect, or identity platform administrator certification.

USA Residents Only

The Total Compensation hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $200,000‑260,000. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job‑related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such as Medical, Dental, Vision, Life, 401(K), Flexible Time off (FTO), sick time, leave of absence as per the FMLA and other relevant leave laws.

Equal Opportunity Employer

WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.