Director, IT Commercial Solutions

Hologic, Inc.; San Diego (CA); Hybrid; USD 175,000 - 250,000; Full time

Job summary

Hologic, Inc. seeks a strategic Director, Global IT Commercial Solutions to define and execute the technology strategy powering global commercial operations, collaborating with Sales, Marketing, Customer Success, and IT to drive revenue growth and operational excellence.

You will lead a global team of solution architects, analysts, developers, and partners, delivering end-to-end solutions and ensuring secure, compliant, scalable systems across CRM, CPQ, eCommerce and marketing automation.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, Marketing, or a related field.
• Master's degree (MBA, MS Information Systems, or equivalent) preferred.
• Relevant certifications such as Salesforce, PMP, Agile/Scrum, or Microsoft Dynamics are a plus.

Responsibilities

• Define and execute the technology strategy that powers global commercial operations.
• Lead end-to-end technology delivery across CRM, CPQ, eCommerce and related platforms.
• Partner with global business leaders to translate strategy into actionable tech initiatives.
• Build and mentor a global team of architects, analysts, developers and support professionals.
• Establish governance, KPIs, and compliance for security and data privacy.

Skills

CRM, CPQ, eCommerce

Leadership experience

Global/cross-functional teams

Salesforce experience

AI, automation, RPA

Education

Bachelor's degree in IT/CS/Business/Marketing

Master's degree preferred

Certifications such as Salesforce, PMP, Agile/Scrum, or MS Dynamics a plus

Tools

Salesforce

Job description

At Hologic, we are passionate about advancing women's health through innovative medical technologies that detect, diagnose, and treat diseases earlier and more effectively. Millions of patients worldwide benefit from our solutions in diagnostics, medical imaging, and surgical technologies. Our mission is simple yet powerful: to enable healthier lives everywhere.

As a global leader in healthcare technology, we are undergoing significant digital transformation to deliver exceptional experiences for our customers, healthcare providers, and patients. We are seeking a strategic and visionary Director, Global IT Commercial Solutions to help shape the future of our commercial technology landscape and drive business growth through innovative digital solutions.

The Opportunity - this will be a hybrid role in San Diego, CA.

As the Director of Global IT Commercial Solutions, you will define and execute the technology strategy that powers Hologic's global commercial operations. Partnering closely with leaders across Sales, Marketing, Customer Success, Commercial Operations, and IT, you will lead the roadmap, delivery, and optimization of platforms that drive customer engagement, revenue growth, and operational excellence.

This highly visible leadership role offers the opportunity to influence enterprise-wide digital transformation initiatives while leading a global team of technology professionals and strategic partners.

What You'll Do

Shape Our Commercial Technology Strategy

• Develop and own the global Commercial Solutions technology strategy and multi-year roadmap aligned with Hologic's growth objectives.
• Evaluate emerging technologies, including AI-driven capabilities, to enhance commercial effectiveness and customer engagement.
• Drive global process standardization while supporting regional market and regulatory requirements.
• Define the future-state commercial application ecosystem and lead modernization initiatives, including legacy platform consolidation and transformation efforts.
• Ensure seamless integration between commercial, finance, supply chain, and operational systems.

Lead Enterprise Solution Delivery

• Own and oversee key commercial platforms ensuring scalability, reliability, and business value.
• Deliver end-to-end technology solutions using Agile methodologies, from requirements gathering through deployment and adoption.
• Lead integrations across CRM, CPQ, Marketing Automation, eCommerce, Customer Service, and enterprise platforms.
• Enable critical commercial capabilities including forecasting, pricing, territory management, contract lifecycle management, customer onboarding, and service operations.
• Champion intuitive, customer-centric digital experiences that increase productivity and user adoption.

Partner with Business Leaders

• Serve as the trusted IT advisor to global commercial leadership teams.
• Translate business strategies and go-to-market objectives into actionable technology initiatives.
• Identify opportunities for automation, analytics, process optimization, and AI-powered innovation.
• Drive governance, communication, and change management across major transformation programs.
• Collaborate with Data & Analytics teams to deliver actionable commercial insights and reporting capabilities.

Lead High-Performing Global Teams

• Build, develop, and mentor a global team of solution architects, analysts, developers, and support professionals.
• Foster a culture of innovation, accountability, collaboration, and continuous improvement.
• Manage strategic relationships with software vendors, systems integrators, and managed service providers.
• Lead technology evaluations, vendor selection processes, and platform investment decisions.

Drive Operational Excellence

• Establish KPIs and SLAs to measure system performance, service quality, adoption, and project success.
• Ensure compliance with security, privacy, and regulatory requirements governing customer and commercial data.
• Manage budgets, vendor contracts, licensing, and technology investments.
• Develop ROI-driven business cases that demonstrate measurable impact on revenue growth, customer experience, and operational efficiency.

What We're Looking For

Education

• Bachelor's degree in Information Technology, Computer Science, Business, Marketing, or a related field.
• Master's degree (MBA, MS Information Systems, or equivalent) preferred.
• Relevant certifications such as Salesforce, PMP, Agile/Scrum, or Microsoft Dynamics are a plus.

Experience

• 12+ years of progressive IT experience, including significant experience supporting commercial, sales, marketing, or customer-facing functions.
• 5+ years of leadership experience managing global or cross-functional teams.
• Proven success leading CRM, CPQ, eCommerce, and marketing technology implementations at scale.
• Experience supporting end-to-end commercial processes including lead management, forecasting, pricing, quote-to-order, customer success, and digital marketing.
• Strong background leading large-scale digital transformation and systems integration initiatives within global organizations.

Technical Expertise

• Deep knowledge of CRM, CPQ, eCommerce, marketing automation, and customer analytics platforms.
• Salesforce experience strongly preferred.
• Understanding of integration technologies, analytics platforms, and commercial data ecosystems.
• Familiarity with AI, workflow automation, RPA, and emerging technologies supporting commercial operations.
• Knowledge of security, governance, compliance, and data privacy requirements.

Why Hologic?

At Hologic, you'll have the opportunity to help drive meaningful innovation in an organization whose products improve lives every day. We offer the chance to work with talented teams around the world, influence enterprise-wide technology strategy, and contribute to a mission that truly matters.

Join us in shaping the future of healthcare through technology, innovation, and purpose.

The annualized base salary range for this role is $175,000 to $250,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency And Third-Party Recruiter Notice

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

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