Director, Institutional Effectiveness & Research

Eastern Iowa Community Colleges; Davenport (IA); On-site; USD 89,000 - 111,000; Full time

Benefits offered by this job

Paid time off and holidays

Retirement plan and life insurance

Professional development

Job summary

Eastern Iowa Community Colleges seeks a Director of Institutional Effectiveness and Research to lead institutional research, assessment, and accreditation support. The role oversees data collection, analysis, and reporting to drive data-informed improvement across programs and services.

The position chairs the Assessment Committee, develops frameworks, and reports to executive leadership. On-site in Davenport, IA, with a strong benefits package and professional development opportunities.

Qualifications

• Master’s degree in institutional research, education, higher education, assessment, statistics, data analytics, social science, or a related field.
• Professional experience in institutional effectiveness, institutional research, assessment, analytics, or a related area.
• Experience with institutional assessment, quantitative and qualitative research, and analysis of complex datasets.
• Experience developing reports, dashboards, visualizations, or executive-level presentations.
• Knowledge of research design, statistical analysis, assessment methodology, and data interpretation.
• Experience supporting accreditation, program review, or institutional reporting.
• Ability to manage multiple priorities and communicate effectively with technical and nontechnical audiences.
• Demonstrated commitment to accuracy, confidentiality, and responsible data use.

Responsibilities

• Develop and maintain the college’s institutional effectiveness and assessment framework.
• Lead development and implementation of the institutional assessment plan.
• Chair the standing Assessment Committee.
• Coordinate assessment across academic programs, general education, student services, administrative areas, and co-curricular activities.
• Establish assessment expectations, timelines, templates, and documentation standards.
• Support faculty and staff in developing outcomes, selecting measures, analyzing results, and documenting improvement.
• Maintain assessment evidence supporting accreditation, program review, and continuous improvement.
• Lead institutional research operations and supervise assigned employees.
• Oversee the collection, validation, analysis, interpretation, and reporting of institutional data.
• Conduct research related to enrollment, retention, completion, transfer, workforce outcomes, equity, program performance, and student achievement.
• Develop dashboards, reports, visualizations, and analytical models.
• Collaborate with information technology and data owners to improve data quality, definitions, and reporting processes.
• Maintain a collegewide data dictionary and reporting calendar.
• Respond to internal and external data requests while maintaining accuracy, confidentiality, and security.
• Support development and reporting of institutional key performance indicators.
• Develop scorecards, dashboards, and other measures of institutional performance.
• Align reporting with the college’s mission and strategic priorities.
• Prepare reports and presentations for leadership, the Board of Trustees, employees, accreditors, and external agencies.
• Provide data and analysis supporting enrollment, student success, operational improvement, and institutional decision-making.
• Coordinate academic program, general education, student service, and other review processes.
• Provide data and analytical support to departments conducting reviews.
• Help departments evaluate effectiveness and develop improvement plans.
• Develop and oversee institutional surveys of students, employees, alumni, employers, and community stakeholders.
• Conduct additional quantitative and qualitative research as needed.
• Coordinate data, evidence, analysis, and documentation supporting institutional and specialized accreditation.
• Ensure assessment processes and documentation align with applicable accreditation standards.

Skills

Institutional research

Data analytics

Research design

Statistical analysis

Data interpretation

Accreditation reporting

Communication skills

Institutional effectiveness

Education

Master’s degree in related field

Tools

Power BI

Tableau

SQL

R

Python

Job description

Eastern Iowa Community Colleges seeks a Director of Institutional Effectiveness and Research to lead institutional research, assessment, and accreditation support. The role oversees data collection, analysis, and reporting to drive data-informed improvement across programs and services.

The position chairs the Assessment Committee, develops frameworks, and reports to executive leadership. On-site in Davenport, IA, with a strong benefits package and professional development opportunities.