Director, Independent Sales - Eastern US

Jellycat; United States; Ibrido; USD 175.000 - 195.000; Tempo pieno

Descrizione del lavoro

Jellycat, a privately owned design-led gift brand, seeks a Director, Independent Sales – East Coast to lead the US Independent business from major East Coast cities. The role blends field leadership with remote work and regular office visits to NYC and Minneapolis.

You will shape commercial strategy, own territory performance, and develop a high‑caliber sales team while partnering with Marketing, Demand Planning, Operations and Finance to deliver brand-first revenue growth.

Competenze

• 10+ years of experience in senior commercial leadership.
• Experience in luxury or premium retail and independent channel accounts.
• Strong strategic and commercial mindset with a track record of growth in complex environments.
• Excellent communication and influencing skills; comfortable presenting to senior stakeholders.

Mansioni

• Define and execute short- and long-term commercial strategies for the US Independent business.
• Own the commercial performance of the assigned US territory, roughly half of the Independent business.
• Lead and develop Heads of Sales and regional teams; coach and mentor to build capability.
• Collaborate with Marketing, Demand Planning, Operations and Finance to drive go-to-market consistency.

Conoscenze

Leadership

Strategic thinking

Negotiation

Communication

Team development

Descrizione del lavoro

Jellycat is a privately owned design-led, gift brand headquartered in London. We create innovative luxurious products in the soft toy, accessory, baby and book categories that are loved around the world. We have an established and growing global customer base and we work with our partners to maximize the potential and reach of Jellycat throughout, sharing joy as we go!

As we continue to grow throughout North America, we continue to develop and improve the presence and awareness of our brand.

Reporting to the VP Sales, North America, you will define and execute a short and long-term strategy for our US Independent business that elevates brand presence, retail excellence, strengthens partnerships, and delivers sustainable brand first revenue growth without compromising Jellycat's elevated positioning.

You will work closely with your US Commercial management team to deliver go-to-market plans and be responsible for setting and aligning on annual budget plans/product forecasts and how you will achieve those, understanding that we would never compromise brand positioning (Luxury) in favor of revenue, so this is critical in the underpinning of everything we do.

This position will require you to spend time in the field supporting, developing and coaching your regional sales team, comprised of 3 Heads of Sales and their regional teams, to ensure brand standards are maintained and sales objectives are achieved.

Director, Independent Sales – East Coast

This candidate must be located in a major metropolitan area, or citadel, on the EAST COAST. Your time will be mix of field based management, remote work, and regular visits to our NYC and Minneapolis offices.

You'll be:

Commercial Strategy & Business Leadership

• Developing and executing short- and long-term commercial strategies that support revenue growth, market expansion, and customer development.
• Owning the commercial performance of the assigned U.S. territory, representing approximately half of the Independent business.
• Identifying emerging market trends, customer opportunities, and competitive dynamics to inform strategic decision-making.
• Evaluating new distribution opportunities, territory investments, and customer growth initiatives.
• Driving execution of strategic priorities while ensuring alignment with company goals and brand standards.
• Serving as a key contributor to commercial planning and broader North American business strategy.

Organizational Leadership

• Leading, developing, and inspiring a team of Heads of Sales, creating a high-performance culture centered on accountability, collaboration, and results.
• Partnering with Sales Training team to provide coaching, mentorship, and leadership development to strengthen organizational capability and prepare future leaders.
• Fostering employee engagement and supporting a culture aligned with Jellycat's values.
• Ensuring organizational structures, resources, and capabilities are optimized to achieve business objectives.

Customer & Market Leadership

• Building and maintaining executive-level relationships with key customers and strategic partners.
• Leading high-impact commercial discussions, negotiations, and strategic business reviews with priority accounts.
• Serving as an advocate for customer needs while balancing company objectives and brand integrity.
• Collaborating with Marketing, Demand Planning, Operations, and Finance teams to support successful execution of business initiatives.
• Leveraging customer and market insights to influence product, inventory, and go-to-market decisions.

Customer & Market Leadership

• Acting as a trusted partner to senior leadership by providing market intelligence and recommendations that inform business strategy.
• Collaborating across departments to drive organizational alignment and effective execution of company priorities.
• Influencing commercial decision-making related to product launches, territory investments, customer segmentation, and resource allocation.
• Representing the sales organization in leadership discussions and strategic planning initiatives.

Leadership Responsibilities

• Leading a multi-level sales organization overseeing three direct-report Heads of Sales, who oversee 30+ Regional Sales Managers
• Championing a culture of accountability, continuous improvement, and leadership excellence.
• Partnering with HR and Field Training to Establish clear performance expectations and support professional growth across all levels of the organization.
• Driving succession planning and organizational readiness for future growth.

You'll have:

• 10+ years' experience as an experienced senior commercial professional, including 7+ years of senior leadership experience [managing large, multi-regional sales teams].
• Candidates must have experience in luxury or premium retail, as well as independent channel account experience.
• A passion for brands, retail, and customer experience.
• The ability to lead with resilience and confidence, maintaining clarity and focus when priorities shift and challenges arise.
• A strong strategic and commercial mindset with a track record of delivering growth in complex, fast-paced environments.
• Exceptional communication and influencing skills; confident presenting to senior stakeholders and leading high-level negotiations.
• The ability to coach, develop, and inspire teams, fostering a culture of accountability and excellence.
• The ability to be highly organized, financially literate, and comfortable with data-driven decision-making.
• Must reside in or be based within the managed region

Physical Requirements:

• 40% - 50% travel is required within your region [8-10 business days per month]
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to remain standing and walking for extended periods when in the field with your teams.
• Ability to drive a motor vehicle and maintain a valid driver's license, if driving is an essential function of the position.

Compensation:

• $175k - $195k