Director Human Resources Business Partner

Socket.dev; New York (NY); On-site; USD 113,000 - 195,000; Full time

Job summary

Madison Square Garden Entertainment Corp. (MSG Entertainment) seeks a Director – Human Resources Business Partner to align HR strategies with business goals across venues and corporate functions in New York.

You will lead HR partners, drive performance management, employee relations, compliance, and analytics, mentor teams, and partner with COEs to streamline processes while upholding a culture of accountability.

Qualifications

• 10+ years of progressive HR experience in a director or senior leadership role.
• Deep knowledge of performance management, employee relations, compensation, and compliance.
• Ability to influence at all levels and maintain confidentiality.
• Proven skills in relationship-building, collaboration and conflict resolution.
• Experience with HR analytics and workforce planning.
• Ability to drive change and process improvements.

Responsibilities

• Foster cross-functional collaboration with business leaders.
• Manage and coach the HRBP team to deliver high-quality support.
• Lead proactive HR management addressing time-sensitive business needs.
• Establish structured performance management aligned with company values.
• Provide counsel on complex employee relations issues and organizational design.
• Ensure data integrity and HR compliance across processes.
• Collaborate with COEs to embed innovation and efficiency into core HR processes.
• Partner with COEs in compensation, benefits, and talent acquisition to support the lifecycle for designated divisions.
• Leverage HR data and analytics to uncover insights and inform decisions.
• Maintain knowledge of employment laws and internal policies to ensure consistency.
• Mentor HR colleagues and promote learning and knowledge sharing.

Skills

HR leadership

Performance management

Employee relations

Change management

Data analytics

Stakeholder management

Talent development

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

The Director – Human Resources Business Partner (HRBP) will play a critical role in driving operational excellence by aligning HR strategies with business objectives for Sphere Entertainment. This role partners closely with business leaders to deliver scalable and creative HR solutions that augment efficiency, support employee performance and enhance the overall employee experience. The Director will lead the business partners to drive key initiatives across performance management, employee relations, compliance, and workforce analytics, while collaborating with HR Centers of Excellence (COE) to streamline processes and ensure consistent, high-impact support throughout the employee lifecycle. As a business advisor and HR team mentor, this role is pivotal in fostering a culture of accountability, continuous improvement and high performance. This role is based in New York and will report to the VP Human Resources Business Partner.

What will you do?

• Foster cross-functional collaboration by cultivating strong relationships with all business leaders, ensuring HR initiatives support and enhance business priorities and strategic goals, process improvement, team effectiveness and company culture.
• Manage and coach the HR business partner team to provide holistic, intuitive and high-quality support and service for the business.
• Practice proactive and progressive human resource management while prioritizing time sensitive business needs and executing accordingly.
• Establish and enforce structured performance management practices that align with company values, clarify expectations, and strengthen organizational accountability.
• Provide knowledgeable, interactive and prompt counsel on complex employee relations issues, conflict resolution, organizational design/structure and critical employee lifecycle moments to support a productive and sustainable high-performing workplace culture.
• Ensure accuracy and integrity of employee data by driving consistent follow-through, process adherence, and productivity through HR administrative support.
• Collaborate with HR Centers of Excellence (COE) to embed innovation, efficiency, and simplification into core HR processes, proactively identifying and implementing improvements that elevate the employee experience.
• Partner with COEs in compensation, benefits, talent acquisition, communications, and learning & development to deliver seamless support across all phases of the employee lifecycle for designated business divisions.
• Leverage and activate HR data and analytics to uncover insights, inform decisions, and support ongoing business performance and workforce planning.
• Develop and maintain in-depth knowledge of employment laws and internal policies, ensuring compliance and consistency across supported business areas.
• Mentor and coach HR colleagues, fostering accountability, capability building, continuous learning, and knowledge sharing across the HR team.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• 10+ years of progressive human resources experiences in a director or similar leadership role.
• Deep knowledge of HR disciplines including performance management, employee relations, talent development, compensation, compliance, and change management.
• Capable of influencing at all levels, building trust with stakeholders and maintaining confidentiality.
• Adept at relationship‑building, collaboration, and conflict resolution.
• Ability to enhance operational efficiency through process optimization and stakeholder engagement.
• Proficient in leveraging data, metrics, and workforce trends to inform decisions and drive continuous improvement.
• Strong ability to lead, motivate, and empower subordinate employees and in an inclusive environment; creates a culture of recognition, trust, and accountability.
• Strong experience in developing and executing effective change management strategy.
• Ability to multitask, prioritize and adapt in a dynamic, high-pressure, deadline‑driven settings.

Special Requirements

• Flexible availability to accommodate business needs (may include nights, weekends, and holidays)
• Occasional travel to venues and various office locations as needed.

#LI- Onsite

Pay Range

$113,000—$195,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.