Director Human Factors & Sustaining Engineering

Regeneron Pharmaceuticals, Inc; Town of East Greenbush (NY); On-site; USD 148,000 - 287,000; Full time

Job summary

Regeneron Pharmaceuticals, Inc is seeking a Director of Human Factors in East Greenbush, NY to shape how patients and caregivers interact with our combination products and ensure ongoing reliability of devices from development to commercial distribution.

You will recruit and lead a high‑performing team of human factors and sustaining engineers, collaborate across design, engineering, regulatory affairs, and marketing, and own design changes and risk management files to deliver patient value.

Qualifications

• BS/BA in Engineering, Human Factors Engineering, Biomedical Engineering, Cognitive Psychology, Human-Computer interaction or related field is preferred
• Director/Associate Director level: 12+ years of HF exp.
• Director HF: 12+ years of HF exp.
• Level determined by experience

Responsibilities

• Recruit, direct, mentor, and retain a high-performing team of HF and sustaining engineers across development and commercial lifecycle stages
• Provide people leadership across technical, cross-functional teams with diplomacy under ambiguity
• Collaborate across product design, engineering, clinical development, marketing, quality, and regulatory affairs for submissions and responses
• Serve as internal expert on HF regulations/standards and ensure usability engineering and design controls meet regulatory expectations
• Connect usability findings to design history files and manage DHF/RMF during product lifecycle transitions
• Own design changes from concept through implementation, conducting assessments for supplier and manufacturing changes
• Drive and document customer complaint investigations and maintain Risk Management Files
• Write and edit technical documentation and present risks and priorities to executives and authorities

Skills

People leadership

Regulatory collaboration

Cross-functional teamwork

Quality & design controls

Education

BS/BA in Engineering

Job description

At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. Our Combination Product Development team ensures that every device patients and providers rely on from prefilled syringes to autoinjectors is safe, intuitive, and built to last. We're looking for a Director of Human Factors to shape how patients and caregivers interact with our devices, and keep our commercial products performing reliably long after launch.

When & where:

• Location: East Greenbush, New York, United States
• Work model: Monday-Friday, 8am-5:00pm
• Travel percentage: 15% domestic & occasionally international

What you’ll do:

• Recruit, direct, mentor, and retain a high-performing team of human factors and sustaining engineers supporting multiple projects across development and commercial lifecycle stages; build onboarding and career pathways that help engineers across both disciplines grow
• Bring prior people-leadership experience across technical, cross-functional teams, with the ingenuity and composure to prioritize competing demands under ambiguity, tact, and diplomacy
• Build strong working relationships and move seamlessly across product design, engineering, clinical development, marketing, quality, and regulatory affairs including on submission strategy, content, and agency responses for HF-related questions
• Serve as internal expert on human factors and combination product regulations/standards (IEC 62366, AAMI HE75, ISO 14971, FDA HF guidance, 21 CFR Part 4, 21 CFR 820 design controls, ICH Q8-Q11); ensure usability engineering and design control processes meet and exceed regulatory expectations while delivering real patient value
• Apply end-to-end understanding of design control (inputs/outputs, V&V, design transfer, change control) to connect usability findings and sustaining changes back to the Design History File, keeping documentation aligned as products move from development to commercial distribution
• Own design changes from concept through implementation; conduct design change assessments and technical evaluations for supplier, component, and manufacturing changes, including global filings and contract manufacturing changes as commercial footprint expands
• Drive and document customer complaint investigations (root cause, CAPA) and maintain/evolve Risk Management Files using post-market surveillance and manufacturing data, with hands‑on DHF/RMF management experience
• Write and edit clear, accurate technical documentation (protocols, risk files, investigation reports, regulatory responses) and hold the team to the same standard; present team work, risks, and priorities to executive management and regulatory authorities, advising on process improvements and emerging regulatory issues

This role requires:

• BS/BA in Engineering, Human Factors Engineering, Biomedical Engineering , Cognitive Psychology, Human-Computer interaction or related field is preferred
  • Associate Director Human Factors: 10+ years of experience
  • Director Human Factors: 12+ years of experience
  • Level will be determined based on experience

• Previous people leadership experience
• Experience in medical device, biopharmaceutical combination products, or a similarly regulated environment
• Prior experience with, or oversight of, sustaining engineering, design controls, or product lifecycle management for medical devices/combination products

Does this sound like you? We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.

Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

For jobs in Canada: this posting is for an existing position.

Salary Range (annually)

$147,800.00 - $286,900.00