Director, HR Transformation

Stanford University School of Medicine; Palo Alto (CA); Hybrid; USD 192,000 - 233,000; Full time

Job summary

Stanford Graduate School of Business seeks a senior process improvement leader to drive cross-functional initiatives and sustain excellence across operations. You will apply Lean Six Sigma methodologies to design and optimize business processes, coach teams, and deliver measurable efficiency gains in a hybrid, California-based environment.

The role requires 8+ years in process improvement, strong project management, and exceptional communication.

Qualifications

• Bachelor's degree in Science, Engineering, Accounting, Finance, Business, or related field.
• 8 years of progressively responsible process improvement experience, with at least 2 years leading complex projects.
• Lean Six Sigma Black Belt or similar certification preferred.

Responsibilities

• Independently lead project segments, plan and implement process improvements.
• Organize cross-functional project teams and communicate progress.
• Develop metrics and data to measure process performance.
• Collect data to identify root causes and drive performance improvements.
• Provide expert consultation on process improvement methods.
• Mentor and train junior team members when needed.
• Challenge existing practices and facilitate goal setting using customer feedback.
• Survey best practices in techniques and processes.

Skills

Lean Six Sigma

Process improvement

Project management

Data analysis

Change management

Education

Bachelor's degree in Science, Engineering, Accounting, Finance, Business, or related field

Tools

Microsoft Office

Google Suite

Process mapping tools

Job description

GSB Introduction

Stanford's Graduate School of Business (GSB) has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact. We invite you to be part of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world.

Job Description

Success at the GSB is defined by The GSB Way, a commitment to shared purpose, community, and excellence in all that we do. We seek individuals who elevate themselves and those around them through the practice of academic candor, generous collaboration, and bringing curiosity and rigor to solving meaningful problems. At the GSB, impact means taking ownership and contributing to a purpose-driven, collaborative, and high-performing community in service to the institution's mission.

Job Summary

The Stanford Graduate School of Business is at an exciting inflection point. With key operational leadership foundations in place, we are entering a period defined by accelerated cultural and structural transformation, including: the multi-year stabilization of Sequoia, Stanford's university-wide Oracle HCM implementation; a redesign of transactional processes shared across Human Resources, Finance, and Academic Administration; and the continued embedding of the GSB Way, our renewed framework for staff excellence, as the operating norm for a high-performing community. Execution at this scale requires structure, capacity, and functional leadership that did not previously exist within the team.

Additional Details

Budgeted Salary: The expected pay range for this position is $192,354 - $233,460.

Work Schedule: Hybrid workweek typically at least 3 days onsite.

Responsibilities

Core Duties

• Independently provide input to project approach and execute significant portions of a project. Plan, perform and implement process improvement initiatives. Diagram and evaluate existing processes.
• Organize, lead, and facilitate cross-functional project teams. Communicate team progress. Perform cost and benefit analyses.
• Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Collect data to identify root cause of problems. Measure performance against process requirements. Align improvement to performance shortfalls.
• Provide expert consultation on the use of process improvement techniques to improve process performance and product quality.
• Provide hands-on team facilitation, coaching, mentoring and/or training, and process improvement subject matter expertise to business partners.
• Challenge current working practices: identify process improvement opportunities and facilitate goal setting using customer feedback, analysis, and other systems.
• Survey and analyze best practices for techniques and processes.
• May mentor, coach, and train junior team members.

Minimum Education

Bachelor's degree in Science, Engineering, Accounting, Finance, Business, or other related field

Minimum Experience

8 years of progressively responsible, relevant process improvement experience or combination of education and relevant experience. At least 2 year of experience leading complex projects.

Knowledge, Skills And Abilities

• Advanced working knowledge and technical expertise and experience using and applying process improvement best practices /techniques, Lean Six Sigma, and project management skills in a structured project environment.
• Demonstrated experience modeling business processes using a variety of tools and techniques.
• Ability to work with little or no direction in environments resistant to change or unable to change quickly.
• Exceptional communication skills and the ability to communicate and present appropriately at all levels of the organization through written and verbal methods.
• Proven ability to Influence change/innovation initiatives at all levels, with the ability to interact at the most senior levels of the organization.
• Strong, demonstrated, ability to work across multiple, distributed, silo’d, functional groups.
• Strong enterprise-wide vision, seeing the big picture, recognizing critical details, and dealing with ambiguity.
• Understanding organization operations and culture and the related functional capabilities of implemented enterprise applications (custom and off-the-shelf).
• Strong proficiency in Microsoft Office, Google Suite, and software applications involving dynamic models and process flows.
• Advanced ability to effectively facilitate training sessions, one on one, or with a group across all constituencies.

Certificates And Licenses Required

Preferred Lean/Six Sigma Black Belt or other recognized change/process certification.

About Us

At Stanford, every employee plays a part in our mission for a better tomorrow—from researchers to operations and from food services to educators. Join our team to work towards a future you believe in.

The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a help ticket .

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. See Admin Guide 1.7.4: Equal Employment Opportunity, Non-Discrimination, and Aff...