Director HR Business Partnerships

Centra Credit Union; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

Centra Credit Union is seeking a Director TME Business Partnerships at our Columbus, Indiana headquarters. You will lead business partnering with Teams, drive recruitment and onboarding, and guide performance management to align with Centra’s values.

The role emphasizes collaboration with SVP of TME, training and development, and cross-functional engagement to enhance member and team experiences.

Qualifications

• Bachelor's degree and 5–8 years of related experience.
• Experience in human resources, business partnership, or Team Member Experience (TME) preferred.

Responsibilities

• Directs business partnering with Team Members and Supervisors in assigned Lines of Business; coaches Hiring Managers and TME Partners on recruitment and onboarding.
• Manages recruitment and selection; maintains applicant tracking; oversees onboarding in collaboration with TME Training & Development.
• Conducts investigations on accidents and incidents; informs SVP of TME and leadership for next steps.
• Directs TME Business Partners and facilitates Performance Management processes including goal planning and reviews.
• Administers Team Member engagement activities for morale and recognition.
• Prepares data for audits and quality control; ensures compliance with policies and regulations.
• Oversees day-to-day operations of TME Business Partners; supports TME projects and training.
• Maintains communication with SVP of TME about issues and developments.

Education

Bachelor's Degree in Related Field

Job description

Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members’ financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States. Centra serves Membership throughout central and southern Indiana as well as other areas like Jamestown, NY, and Whitakers, NC. Centra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in the achievement of results, and the opportunity for growth with the Centra Team. Credit Unions are Not for Profit, Not for Charity, But for Service. If these are the things that matter to you then please read on, we look forward to hearing from you.

Centra Credit Union has an exciting opportunity for a Director TME Business Partnerships at our Corporate Headquarters in Columbus, Indiana. This candidate is a leader, manager, and an individual contributor responsible for the following areas of Team Member Experience (TME): Business Partner relations with the Centra Team through all Lines of Business, Recruiting & Selection, and Performance Management. Demonstrates a commitment to fostering a positive environment for all Team Members in conjunction with TME objectives and consistent with Centra’s values and policies.

At Centra, we approach compensation with care and integrity, ensuring our pay practices reflect local markets while honoring our commitment to our Team Members. Compensation is just one part of our total rewards approach. Eligible positions also offer a comprehensive benefits package designed to support you and your family.

Spanish/English interpreters may be eligible for an interpreting differential.

ESSENTIAL FUNCTIONS

This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.

• Directs business partnering with Team Members and Supervisors in assigned Lines of Business. Provides information, coaching and consulting on a range of human resources topics. Interacts with Centra Team Members to support departments, assess needs, provide problem resolution, and communicates and educates on TME related matters. Enhances Team Member engagement, reduces turnover, and supports TME’s mission through business partnering and collaborative TME efforts.
• Manages the recruitment and selection process. Maintains applicant tracking systems in compliance with employment laws, Centra policies, and TME procedures. Coaches Hiring Managers and TME Business Partners on recruitment and selection. Ensures strong recruiting practices to align with Centra’s culture, business needs and goals. Oversees the TME Business Partners facilitation of orientation and onboarding, in collaboration with TME Training & Development, ensuring quality onboarding experience.
• Conducts investigations on accident and incidents. Keeps Senior Vice President (SVP) of TME and Line of Business Leadership apprised of investigations and collaborates for next steps and resolution.
• Directs TME Business Partners and facilitates the Performance Management process. This process includes: communication and education to Team Members, job profile development and revision, goal planning and workplans, disciplinary action, performance improvement plans and performance reviews with legal compliance and compliance with Centra’s policies and practices.
• Administers Team Member engagement activities for morale and recognition.
• Compiles TME information for reporting, quality control and audit purposes. Provides contributions and preparation to all audits of TME information to ensure compliance with employer related regulations and Centra policies and TME procedures.
• Supervises the day-to-day operations of TME Business Partners. Supervisory duties include performance management, training, development, and demonstrating and cultivating Centra’s Vision, Mission, Culture and Core Values.
• Contributes and supports TME related projects, events, goals, and endeavors as directed by SVP of TME. Partners with TME Training & Development and TME Operations.
• Maintains ongoing communication with SVP of TME of pertinent problems, irregularities, new developments, changes, and other important information within area of responsibility.
• Develops and updates TME procedures and recommends potential improvements or solutions to various departmental and Team Member experience.

EDUCATION & EXPERIENCE - (EQUIVALENT COMBINATION OF EDUCATION & EXPERIENCE WILL BE CONSIDERED)

• Bachelor's Degree in Related Field
• Five years to eight years of similar or related experience, including preparatory experience.

Centra is an Equal Opportunity Employer

Education

Required

• Bachelors or better

Preferred

• 5-8 years related experience or better
• Equivalent combination education & experience or better

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.