Director, Housing & Homeless Services – Strategy & Impact

Colonial Group; Boston (MA); On-site; USD 81,000 - 99,000; Full time

Job summary

Bay Cove Human Services is seeking a Service Area Director to provide strategic and operational leadership for Housing & Homeless Services programs in the Greater Boston area. You will drive trauma-informed, person-centered services, ensure quality outcomes, and manage partnerships with funders and regulators.

The role requires senior leadership, budget oversight, and compliance with licensing and reporting requirements.

Qualifications

• Master’s degree required in a related field; leadership in homeless housing desired.
• Licensure preferred (LMHC, LADC, LICSW, LCSW, etc.).
• Five years supervisory experience in health or human services required.

Responsibilities

• Provide leadership, supervision, onboarding, and staff development aligned with mission and goals.
• Oversee Housing & Homeless Services programs, policies, and service standards.
• Ensure regulatory, funder, licensing, and agency compliance across programs.
• Cultivate relationships with community partners, funders, and government entities.
• Support grant proposals, reports, and sustainability activities.

Skills

Leadership

Supervisory experience

Budget management

Regulatory compliance

Data analysis

Trauma-Informed Care

Crisis intervention

Communication

Team development

Education

Master’s degree in a related field

Licensure preferred (LMHC/LADC/LCSW, etc.)

Tools

Word/Google Apps

Job description

Bay Cove Human Services is seeking a Service Area Director to provide strategic and operational leadership for Housing & Homeless Services programs in the Greater Boston area. You will drive trauma-informed, person-centered services, ensure quality outcomes, and manage partnerships with funders and regulators.

The role requires senior leadership, budget oversight, and compliance with licensing and reporting requirements.