Director, Health & Benefits at WTW Tempe, AZ

WTW; Tempe (AZ); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Paid Holidays

Paid Time Off

401(k) retirement plan

Hybrid work style

Job summary

Willis Towers Watson in Tempe, AZ is seeking a Health & Benefits Director to lead client engagements, designing and managing health and welfare programs. You will drive strategy, grow relationships with existing clients, and contribute to new business development by leveraging WTW's solutions and capabilities.

You will guide the client service team, manage project plans, budgets, timelines and quality, and mentor colleagues while ensuring delivery aligns with client objectives and WTW standards.

Qualifications

• 10+ years’ experience in design/management of complex health and welfare plans in consulting or brokerage.
• Proven ability to generate revenue.
• Track record of growing client relationships.
• Executive presence with polished written and oral communication.
• Ability to influence and collaborate with senior management.
• Excel and PowerPoint proficiency in MS Office.
• State Life and Health license required within 90 days of joining.
• CEBS designation or related training desired.
• Bachelor's degree preferred; HS diploma acceptable.
• M&A experience is preferred.

Responsibilities

• Serve as strategic partner and trusted advisor to clients for health and benefits programs.
• Lead client service team in design/delivery of project plans within budgets, timelines, and quality standards.
• Advise clients to ensure superior service delivery.
• Lead vendor procurement strategy, negotiation, implementation and optimization.
• Engage subject matter experts to meet client needs and generate new business.
• Grow Health and Benefits revenue through cross-selling and new client pursuits.
• Mentor colleagues and demonstrate leadership; review deliverables to align with objectives and standards.

Skills

Executive presence

Communication skills

Leadership

Influence

Education

Bachelor's degree

HS diploma required

CEBS designation

Tools

Microsoft Office

Excel

PowerPoint

Job description

Director, Health & Benefits – WTW

Tempe, AZ.

Description

As a Health and Benefits Director you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive strategy and grow relationships with current clients by leveraging your expertise alongside WTW's array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.

The Role

• Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs.
• Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards.
• Proactively advising clients and ensuring the delivery of superior client service.
• Leading vendor procurement strategy, negotiation, implementation, and optimization activities.
• Engaging specialist resources and subject matter experts to solve for client needs and generate new business.
• Materially growing Health and Benefits revenue through:
  • Anticipating client needs and cross‑selling new solutions to current clients.
  • Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs.
• Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues.
• Conducting final review deliverables to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards.

Qualifications

• 10+ years’ experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment.
• Proven ability to generate revenue.
• Track record of success in managing and growing client relationships.
• An executive presence with polished and well‑developed written and oral communication skills.
• Superior ability to influence and collaborate with senior management and work across all levels of an organization.
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
• State Life and Health license required within 90 days of joining.
• CEBS designation, or health and welfare actuarial or underwriting training desired.
• Bachelor's degree strongly preferred; HS diploma required.
• M&A experience is preferred.
• Hybrid work style and reporting to our WTW Arizona office.

Company Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identity Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program).
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off.
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401(k)). All Level38 and more senior roles may also be eligible for non‑qualified Deferred Compensation and Deferred Savings Plans.

EOE, including disability/vets

Person with a history of arrest or conviction can be considered for employment in accordance with the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance.