Director- Health and Benefits Consulting

WTW; Boston (MA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Pension plan

Life insurance

Job summary

WTW is seeking a Health and Benefits Director to lead our client service team, foster relationships across the client organization, and manage a broad portfolio of health and benefits projects.

You will recommend plan design and management strategies, and deliver with a high-performing team. This role offers growth into senior relationship management or leadership positions while collaborating with industry experts on cutting-edge solutions.

Qualifications

• 8+ years in design/management of health and welfare plans in a consulting, brokerage, or carrier/vendor role.
• Ability to expand relationships with current clients.
• Polished and well developed oral and written communication skills.
• Flexibility and proven ability to identify and resolve issues.
• Strong analytical, creative and integrative skills.
• State Life and Health license required within 90 days of joining.
• Bachelor's degree strongly preferred.

Responsibilities

• Lead the design/management of group medical, dental, wellbeing, disability and time off plans for clients.
• Serve as lead project manager for clients; contribute to project plan creation and delivery; manage budgets, timelines, and quality.
• Advise clients and ensure superior client service.
• Play a key role in vendor procurement, negotiation, implementation, and optimization.
• Coordinate with specialists in health management, absence and disability management, pharmacy, data analytics and compliance.
• Support new business by participating in prospecting opportunities.
• Build internal relationships and collaborate across teams.
• Lead the client team, assign roles, and ensure accountability.
• Mentor junior colleagues.
• Review client deliverables to align with objectives and leverage WTWe services.

Skills

Project management

Oral and written communication

Analytical thinking

Microsoft Excel

PowerPoint

Education

Bachelor's degree (strongly preferred)

CEBS designation or health/welfare actuarial training

Tools

Excel

PowerPoint

Job description

Description As a Health and Benefits Director, you will be a leader on the client service team and will be responsible for fostering relationships cross the client organization. You will be responsible for managing a wide array of projects, leveraging your experience to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to generate business by participating in new business activities and expanding existing client engagements. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as the pivotal point of contact on all projects and working alongside industry experts on cutting edge solutions.

Description As a Health and Benefits Director, you will be a leader on the client service team and will be responsible for fostering relationships cross the client organization. You will be responsible for managing a wide array of projects, leveraging your experience to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to generate business by participating in new business activities and expanding existing client engagements. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as the pivotal point of contact on all projects and working alongside industry experts on cutting edge solutions.

Description As a Health and Benefits Director, you will be a leader on the client service team and will be responsible for fostering relationships cross the client organization. You will be responsible for managing a wide array of projects, leveraging your experience to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to generate business by participating in new business activities and expanding existing client engagements. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as the pivotal point of contact on all projects and working alongside industry experts on cutting edge solutions.

The Role

Lead the design/management of group medical, dental, wellbeing, disability and time off plans for clients. Responsibilities include:

• Serving as lead project manager for clients; materially contributing to project plan creation and leading the team on delivery; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
• Proactively advising clients and ensuring the delivery of superior client service
• Playing a key role in vendor procurement, negotiation, implementation, and optimization activities
• Facilitating specialist resources and subject matter experts in health management, absence and disability management, pharmacy, data analytics and compliance
• Supporting the generation of new business by participating in prospecting opportunities as part of a broader team
• Building relationships internally and collaborating effectively on cross-functional teams
• Leading the client team, assigning project roles/responsibilities, and ensuring accountability
• Mentoring junior colleagues
• Conducting review of client deliverable to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards

Qualifications

The Requirements

• 8+ years’ experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor
• Ability to expand relationships with current clients
• Polished and well developed oral and written communication skills
• Flexibility and proven ability to identify and resolve issues
• Strong analytical, creative and integrative skills
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• State Life and Health license required within 90 days of joining
• CEBS designation, or health and welfare actuarial or underwriting training desired
• Bachelor's degree strongly preferred

Company Benefits

• Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources.
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

EOE, including disability/vets