Director - HCM IT Lead & Business Partner

Waters Corporation; Milford (MA); On-site; USD 120,000 - 160,000; Full time

Job summary

Waters Corporation is seeking a Director, IT HCM Lead & Business Partner to oversee its Human Capital Management technology landscape. This role involves leading HR IT initiatives, managing partnerships with HR teams, and ensuring security and compliance across platforms.

The ideal candidate will have extensive experience in HCM technology, particularly with SAP SuccessFactors, and will provide strategic direction for technology capabilities supporting HR functions.

Qualifications

• 10+ years of experience in HR technology and IT business partnering.
• Proven experience with enterprise HCM platforms, ideally SAP SuccessFactors.
• Strong understanding of security, IAM, and compliance in HR environments.

Responsibilities

• Lead the IT business partnership with HR leadership.
• Manage HR IT demand and prioritization.
• Ensure operational excellence and continuous improvement of HR platforms.

Skills

HR technology

HCM platform leadership

IT business partnering

SAP SuccessFactors

integrations and workflow automation

security and IAM

Education

Bachelor's degree in Information Systems, Business, Human Resources

Tools

SAP ERP

automation tools

Job description

Overview

The Director, IT HCM Lead & Business Partner is accountable for endtoend leadership of Waters’ Human Capital Management (HCM) technology landscape, serving as both the IT HCM platform lead and the primary IT business partner to Human Resources Information Systems (HRIS).

Acting as a trusted advisor to HRIS leadership, this role ensures HR capabilities are enabled through scalable, secure, and wellgoverned technology solutions that support global workforce strategy, operational excellence, and continuous transformation. This role will support strategic direction, roadmap, and value realization of HR technology solutions, including SAP SuccessFactors, SAP ERP integrations, and Other Critical Integrations (Payroll, Travel & Expense, etc).

Responsibilities

Strategic IT Business Partnership

• Act as the primary IT business partner to HR leadership and COEs (Talent, Total Rewards, Payroll, Learning, HR Operations).
• Translate HR strategy and business priorities into clear technology capabilities, initiatives, and investment plans.
• Provide thought leadership on emerging HR technologies, including automation, analytics, and AIenabled HR solutions.

HCM Platform & Technology Leadership

• Serve as the IT owner for the enterprise HCM ecosystem, including:
  • SAP SuccessFactors (Core HCM, Talent, Learning, and future expansion)
  • SAP ERP integrations supporting employee and payrollrelated processes
• Collaborate on the HCM technology roadmap, aligned to HR strategy and enterprise IT standards.
• Ensure platforms are scalable, secure, compliant, and optimized for global use.
• Partner closely with Information Security and IAM teams to enforce rolebased access and controls across HR systems.

Demand, Portfolio & Delivery Management

• Own HR IT demand intake, prioritization, and governance.
• Balance regulatory, operational, and transformational initiatives across the HR portfolio.
• Partner with IT delivery teams, architects, security, and vendors to ensure successful execution.
• Track outcomes, benefits, and value realization of HCM initiatives.

Operational Excellence & Continuous Improvement

• Partner with IT Operations teams to ensure reliability, performance, and continuous improvement of HR platforms.
• Partner with Teams to help drive platform optimization, standardization, and reduction of technical debt.

Leadership & Collaboration

• Lead and mentor HRfocused IT resources (internal and external), setting clear direction and expectations.
• Foster strong collaboration across IT, HR, Finance, Security, and external partners.
• Operate effectively in a global, matrixed environment across time zones.

Qualifications

• Bachelor's degree in Information Systems, Business, Human Resources, or a related field.
• 10+ years of experience in HR technology, HCM platform leadership, or IT business partnering.
• Proven experience leading enterprise HCM platforms such as SAP SuccessFactors.
• Strong experience delivering integrations, workflow automation, and monitoring across HR systems
• Demonstrated ability to partner with senior HR leaders and influence outcomes.
• Strong understanding of security, IAM, data privacy, and compliance in HR environments.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.