Director, Global Solutions Engineering

PointFive; New York (NY); On-site; USD 150,000 - 200,000; Full time

Job summary

A tech solutions company based in New York is seeking a Director of Solutions Engineering to lead and scale their Solutions Engineering function. This role involves owning technical pre-sales strategy, improving sales cycle conversion, and building operating rhythms across teams. The ideal candidate has expertise in cloud environments like AWS, Azure, or GCP, and extensive experience in pre-sales execution with a focus on collaboration and technical success.

Qualifications

• Proven track record in technical pre-sales execution.
• Experience in cloud environments like AWS, Azure, and GCP.
• 6–12+ years in Solutions Engineering, with a focus on leading teams.

Responsibilities

• Lead and scale the SE organization through coaching and performance management.
• Own technical pre-sales execution and ensure high-quality handoffs.
• Standardize the pre-POC analysis and success criteria.

Skills

Domain Expertise in DevOps, FinOps and/or Cloud

Architectural discussions

Integration challenges troubleshooting

Sales Engineering experience

Pre-Sales Execution expertise

Collaboration with sales leadership

Working with Enterprise customers

Education

6–12+ years in Solutions Engineering / Sales Engineering

Job description

PointFive was established by the founders of IntSights, which was acquired by Rapid7 in 2021. Our team includes leading tech and business experts with unmatched cloud expertise and the backing of Index Ventures, Salesforce Ventures, Entree Capital, and Sheva Capital.

Role Summary

We’re hiring a Director of Solutions Engineering to lead and scale a high-impact SE function. You’ll own technical pre-sales strategy and execution, improve conversion and time-to-value across the sales cycle, and build durable cross-functional operating rhythms with Product, Engineering, and Customer Success. This leader is equal parts player/coach, process builder, and customer-facing technical executive.

What You’ll Do

Lead and scale the SE org

• Hire, coach, and develop SEs (and player/coach as needed) while setting a high bar for discovery, solution design, demos, and executive communication.

• Define role expectations, career paths, onboarding, enablement, and performance management.

Own technical pre-sales execution and outcomes

• Partner with AEs and leadership on account strategy, technical qualification, and deal orchestration.

• Standardize PointFive’s technical evaluation motion (discovery → POC design → validation → close), including templates, success criteria, and executive readouts.

• Ensure consistent, high-quality handoffs into implementation/customer success with clear technical scope and success metrics.

Operationalize a repeatable POC + integration motion

• Drive rigor around pre-integration readiness, technical stakeholders, security/risk steps, and environment setup.

• Ensure SEs can confidently manage tenant/user setup and customer enablement workflows through internal tools (e.g., BackOffice/Retool flows).

• Standardize pre-POC analysis and “value readiness” checks (e.g., custom attribution tag analysis, customer health validation, and kickoff readiness).

• Establish best practices for structured POC kickoff, including success criteria, platform review, and check-in cadence.

Be the voice of the customer back to Product/Engineering

• Implement a feedback loop where SEs consistently capture product gaps, log actionable items, and improve the product based on real-world proof points.

• Promote crisp “technical win” narratives and POC outcome documentation that accelerates commercial close.

Operate as a technical executive in the field

• Present to technical and executive stakeholders; lead architecture discussions, security reviews, and ROI/value articulation.

• Run “exec-ready” messaging: what we learned, risks, proof, and next steps.

What Success Looks Like (First 6–12 Months)

• Higher conversion from technical validation to close; fewer stalled evaluations.

• Faster time-to-value: clearer integration readiness and smoother POCs.

• A scalable SE operating system: playbooks, scorecards, enablement, and consistent deal execution.

• Strong cross-functional trust with Product/Engineering grounded in structured customer feedback.

What We’re Looking For

Must-have experience

• Domain Expertise in DevOps, FinOps and/or Cloud: Must be fluent in multi-cloud environments (AWS, Azure, GCP), understand the Devops landscape, technologies, and workflows, have knowledge of enterprise cost management

• Ability to lead deep-dive architectural discussions, troubleshoot integration challenges (e.g., APIs, data pipelines, security configurations), and drive technical success for large-scale enterprise deployments across multi-cloud environments (AWS, Azure, GCP).

• 6–12+ years in Solutions Engineering / Sales Engineering (or equivalent), with 3–6+ years leading teams.

• Proven Track Record in Pre-Sales Execution: Expertise in building and scaling pre-sales motions (discovery, demos, POCs, security reviews) with a focus on translating technical insights into quantifiable business value and clear technical wins.

• Demonstrated Ability to Partner Tightly with Sales Leadership: Experience driving predictable outcomes, including owning and improving conversion metrics from technical validation to close.

• Extensive experience working with Enterprise customers and prospects, navigating multi-stakeholder evaluations and requirements

Nice to have

• FinOps / cloud cost optimization domain experience.

• Prior experience building enablement programs and presales analytics (win/loss, stage conversion, cycle time, etc.).

• Experience managing global teams and working with global customers

Equal Opportunity Statement

PointFive is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds, experiences, and perspectives to apply.