Director, Global HRIS

Unum; Chattanooga (TN); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Award-winning culture

Inclusive culture

Performance Based Incentive Plans

Health and dental benefits

Generous PTO

401(k) employer contribution

Mental health support

Career advancement

Student loan repayment

Tuition reimbursement

Flexible work environments

Job summary

Unum is seeking a HR technology leader to join the global People & Communications technology team. You will coach and develop a team of three HRIS Analysts, manage the HRIS support process, and drive technology initiatives with IT to deliver scalable, innovative solutions that create meaningful business value.

You will partner across the organization to optimize system functionality for compensation, talent acquisition, performance, absence, learning, payroll, and diversity, while guiding

Qualifications

• Experience leading HR technology teams and initiatives.
• Strong knowledge of HRIS platforms (Workday, ServiceNow) and automation capabilities.
• Ability to coach and develop HRIS analysts and cross-functional partners.

Responsibilities

• Directs how to leverage People & Communications systems globally.
• Drives process improvements and innovative HR tech solutions.
• Configures systems changes to support business strategy and processes.

Skills

HR technology leadership

Workday

ServiceNow

AI & automation

Team coaching

Tools

Workday

ServiceNow

HR analytics tools

Job description

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

Benefits

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments
• All the benefits listed above are subject to the terms of their individual Plans.

And that's just the beginning...

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

Unum is looking for a HR technology leader to join our global People & Communications technology team! This leadership role will coach and develop a team of three HRIS Analysts, manage the HRIS support process, lead the prioritization of work with IT, and drive technology initiatives across People & Communications. The ideal candidate brings strong HR technology expertise (Workday, ServiceNow, AI, automation, etc.) along with a passion for developing people, improving how we work, and partnering across the organization to deliver scalable, innovative solutions that create meaningful business value.

Principal Duties and Responsibilities

• Directing how to leverage People & Communications systems and/or application functionality more effectively on a global basis.
• Proactively recommending and driving process improvements and innovative solutions to add value to the business.
• Directing the design of and configuring systems changes in support of business strategy and process.
• Partner with functional areas, business partners, business leaders, and cross-functional teams to understand business strategy and processes and how technology delivery can change, support, or automate those processes.
• Manage large cross functional projects that require multiple resources, dependencies, and ensuring objectives are delivered on time and under budget.
• Manage HRIS Analyst and Senior HRIS Analyst resources as needed. Provide performance coaching and disciplinary action for staff, as needed.
• Direct and drive technology initiatives that span multiple P&C disciplines.
• Consults with process owners on technology capabilities, product roadmaps and how Unum can best leverage functionality to support business goals and objectives.
• Direct the configuration and reporting of systems across multiple P&C disciplines including compensation, talent acquisition, performance management, absence management, learning, time entry, benefits, talent management, communications, corporate social responsibility, payroll, inclusion and diversity, etc. in support of business strategy and process.
• Proactively identify process and/or configuration gaps. Recommend, influence, drive and implement opportunities to improve the employee, candidate, manager, executive and People & Communications experience. Drive end user adoption of existing and newly implemented technologies.
• Influence vendor product direction through active membership and contribution to Community sites. Develop and build relationships with other vendor customers, product managers and other influencers at vendors. Represent Unum at events, conferences and user groups.
• Train human resource professionals, managers and employees on critical technology functionality, as needed.
• Manage technical vendor relationships related to implementation projects and/or ongoing support. Negotiate with, influence and drive vendors to support Unum and project delivery.
• Document business process, process support tools, training materials and test plans.
• Support the application release process to ensure planning and managing of the continuous delivery of system updates, including updates to supporting material, process documents, job aids and other relevant documentation.
• Establish and develop relationships with partners throughout the enterprise, including Information Technology, Finance, Procurement, Security, Legal, etc. to ensure optimal cross functional system optimization and process design.
• Direct and oversee support for Tier 3 complex technical inquiries from People & Communications or the business, meeting SLA's for response time, quality, etc.
• Provi