We are hiring this role for our client which is multinational information technology services firm. Details mentioned below :
Director — Gen AI & Agentic AI Architect
Experience: 18–22 years
Location: Remote or Hybrid — Multiple locations across North America
Role Summary
We are seeking a Director — Gen AI & Agentic AI Architect to provide strategic, technical, and commercial leadership for enterprise Generative AI and Agentic AI programs across a portfolio of strategic client accounts. This role combines deep expertise in enterprise AI architecture with CXO advisory, portfolio growth, P&L ownership, practice development, thought leadership, and leadership of globally distributed teams.
The ideal candidate will serve as a trusted AI advisor and executive sponsor for clients, shape large-scale AI transformation programs, develop repeatable offerings and intellectual property, and contribute to our Gen AI strategy and market positioning.
Strategic Leadership and Client Engagement
- Own the Gen AI and Agentic AI strategy, roadmap, delivery, and business outcomes across a portfolio of strategic client accounts.
- Serve as an executive AI advisor to CXO-level stakeholders, translating emerging AI capabilities into business strategies, investment priorities, and measurable outcomes.
- Lead executive briefings, AI maturity assessments, design-thinking workshops, and transformation-roadmap engagements.
- Provide executive oversight for client satisfaction, delivery quality, escalations, and relationship health across the portfolio.
- Identify and drive cross-sell, upsell, and new-business opportunities that expand our AI footprint and revenue.
- Partner with Sales, Presales, Delivery, and industry leadership to shape large, multi-year AI transformation programs.
Enterprise AI Architecture and Technical Leadership
- Provide architectural leadership for enterprise-scale Generative AI, RAG, and multi-agent AI solutions, ensuring security, scalability, reliability, and performance.
- Define reference architectures, design patterns, technical standards, and governance frameworks for LLM-powered applications and agentic workflows.
- Guide the design of AI agents incorporating tool use, memory, structured outputs, multi-step reasoning, human-in-the-loop orchestration, and fault-tolerant recovery.
- Oversee integration with enterprise applications, APIs, data platforms, cloud infrastructure, identity systems, and security frameworks.
- Establish standards for AI evaluation, monitoring, observability, guardrails, governance, and responsible deployment across client programs.
- Evaluate emerging LLMs, SLMs, agentic frameworks, and orchestration approaches to guide technology selection and investment.
- Champion responsible AI practices covering privacy, explainability, bias mitigation, security, and regulatory compliance.
Practice Building and Commercial Leadership
- Own the development and productization of repeatable AI offerings, accelerators, reference architectures, reusable components, and demonstration environments.
- Define and evolve our Gen AI and Agentic AI service offerings in response to market trends and client demand.
- Lead strategic RFPs, RFIs, proposals, solutioning efforts, commercial models, and executive presentations for large-scale AI programs.
- Own or contribute directly to revenue, margin, utilization, pipeline, and growth targets across assigned accounts and offerings.
- Build alliances with cloud providers, technology partners, start-ups, academic institutions, and industry ecosystems.
Thought Leadership and Intellectual Property
- Develop research papers, whitepapers, technical publications, patents, and other intellectual property in Generative AI, Agentic AI, LLMOps, and enterprise AI.
- Represent us at industry conferences, AI forums, client summits, and analyst briefings.
- Support analyst relations and industry-ranking initiatives through market insights and subject-matter expertise.
- Build an external industry presence that strengthens our positioning in enterprise AI.
Team and Organizational Leadership
- Lead multiple teams of AI architects, engineers, data scientists, and delivery leaders across onshore and offshore locations.
- Develop senior technical leaders and establish succession, capability-building, and workforce plans for the AI practice.
- Oversee hiring pipelines, deployment readiness, and bench-strength planning.
- Establish a culture of innovation, accountability, technical excellence, and knowledge sharing.
- Serve as the senior escalation point for complex architectural, delivery, and commercial decisions.
Required Qualifications
- Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related discipline, with 18–22 years of progressive experience in AI/ML architecture, consulting, and delivery leadership. A PhD is preferred.
- At least eight years of client-facing leadership experience, including experience at the Associate Director, Director, or equivalent level.
- Demonstrated experience leading multi-million-dollar AI programs and portfolios across multiple client accounts.
- Proven expertise architecting and delivering production-grade Generative AI, RAG, and Agentic AI solutions using LLMs, SLMs, and contemporary orchestration frameworks.
- Strong technical depth in Python, LLM APIs, prompt engineering, function calling, structured outputs, and agentic workflow design.
- Strong knowledge of embeddings, vector databases, reranking, hybrid search, retrieval architectures, and model-adaptation techniques such as SFT and LoRA/QLoRA.
- Experience with at least one major cloud platform—AWS, Azure, or GCP—and with containerization, CI/CD, MLOps, and LLMOps.
- Demonstrated experience leading RFPs, proposals, SOWs, solution designs, effort estimations, and commercial discussions for large AI programs.
- Experience owning or substantially influencing revenue, margin, pipeline, and account-growth objectives.
- Exceptional executive communication, storytelling, and stakeholder-management capabilities.
- Experience leading large, globally distributed teams, including senior architects and delivery leaders.
Preferred Qualifications
- Publications, patents, or significant open-source contributions in Generative AI, Agentic AI, NLP, or LLMOps.
- Recognized industry thought leadership through keynotes, panels, analyst engagement, or media contributions.
- Deep expertise in one or more industry verticals, such as Financial Services, Healthcare, Life Sciences, Retail, Manufacturing, or Technology.
- Experience with AgentOps, AI observability, model-evaluation frameworks, and enterprise AI governance platforms.
- Familiarity with responsible AI frameworks and regulations, including the NIST AI RMF and EU AI Act.
- Leadership experience within a global consulting, technology-services, or digital-transformation organization.
- An MBA or comparable business-management qualification in addition to technical credentials.