Director, Fundraising Training & Enablement

American Red Cross; Charleston (WV); Remote; USD 126,000 - 138,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401K with match

PTO: Starting at 16 days a year

11 paid holidays

Job summary

American Red Cross is seeking a Director, Fundraising Training & Enablement, a fully remote role positioned anywhere in the USA. You will lead enterprise learning strategy for fundraising, align investments with priorities, and drive scalable development programs that strengthen donor relationships and fundraising results.

You will partner with FP&O, field fundraising, and enterprise functions to scale practices, build leadership capability, and deliver measurable impact across the organization.

Qualifications

• Bachelor's degree required; Master’s preferred.
• Minimum 7 years of Education or technical experience, plus 5 years of management experience.
• Strong communication skills and ability to influence across functions.
• Travel up to 25–50% may be required.

Responsibilities

• Define and lead enterprise learning strategy for fundraising aligned with organizational priorities.
• Design and deliver scalable learning pathways across fundraising roles.
• Partner with leaders to identify skill gaps and enable performance improvements.
• Coach and develop the Fundraising Training & Enablement team and drive organizational readiness.

Skills

Leadership development

Executive communication

Learning strategy

Facilitation

Project management

Education

Bachelor's degree

Master's degree

Tools

Salesforce

Copilot

Automation tools

Job description

United States, West Virginia, Charleston

Oct 20, 2026

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good!

Job Description:

Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are outside of work as much as what you do at work.

Where Your Career is a Force for Good!

We are currently seeking a professional, innovative, and enthusiastic Director, Fundraising Training & Enablement. This is a fully remote position that can be located anywhere in the USA.

WHAT YOU NEED TO KNOW:

The Director, Fundraising Training & Enablement, serves as the enterprise leader for learning and capability development within Fundraising Programs & Operations. This role translates organizational priorities, performance expectations, technology investments, and workforce needs into scalable learning strategies, practical tools, and development programs that build employee and leader skills, strengthen execution, and support fundraising results.

The Director sets the enterprise vision, strategy, and priorities for fundraising talent development and stewards the learning agenda to align with organizational needs and measurable outcomes.

This role partners across FP&O, field fundraising, and enterprise functions to align development investments with fundraising priorities and long-term growth.

As fundraising evolves, this role helps the organization scale effective practices, strengthen execution, and adopt new approaches that increase fundraising impact. Through this work, the Director ensures employees and leaders have the skills, knowledge, practical support, and reinforcement needed to improve execution, deepen donor relationships, and contribute to sustainable growth.

Enterprise Learning Strategy & Talent Development

• Define and lead the enterprise learning and skill-building strategy for fundraising, including a multi-year roadmap aligned with organizational priorities, workforce needs, leadership capacity, and future capabilities.
• Set learning investment priorities that translate business strategy and performance expectations established by fundraising and organizational leadership into a coherent development agenda.
• Establish a disciplined approach to identifying learning needs, setting standards, and measuring success so learning efforts are relevant, consistent, scalable, and accountable for measurable workforce and business outcomes.

Curriculum Design, Facilitation & Learning Innovation

• Lead the design, development, facilitation, and delivery of practical, high-quality learning across fundraising roles, including onboarding, core fundraising skills, Red Cross program and mission knowledge, leadership development, and strategic initiatives.
• Create scalable, role-based learning pathways and blended experiences grounded in adult learning principles and responsive to employees at different career stages.
• Guide subject matter experts in translating complex content into clear, engaging, and actionable learning that remains current with evolving business needs.

Performance Enablement & Organizational Effectiveness

• Partner with leaders to identify skill gaps, performance barriers, and emerging workforce needs across roles and teams.
• Target learning and enablement investments to the highest-priority workforce and organizational performance opportunities.
• Turn skill gaps and performance barriers into targeted learning, tools, reinforcement, and performance-support solutions.

Leadership Development & Manager Enablement

• Design and lead development experiences that build manager and senior leader capacity, including practical frameworks and tools for coaching, feedback, accountability, and employee growth.
• Partner with FP&O leadership to advance succession planning, onboarding effectiveness, manager readiness, leadership transitions, and leadership excellence.
• Strengthen leadership practices, role clarity, decision making, and team effectiveness to increase engagement and organizational capacity.

Technology, AI & Learning Systems

• Oversee the learning infrastructure, platforms, tools, processes, and knowledge resources used to deliver fundraising education, ensuring content is accessible, discoverable, current, and business aligned.
• Drive innovation through AI-enabled learning, simulations, virtual experiences, digital resources, knowledge management, and other emerging technologies.
• Partner with Sales Operations and technology leaders to support adoption of Salesforce, Copilot, automation, and other strategic tools while improving effectiveness, engagement, scalability, and efficiency.

Measurement, Insights & Continuous Improvement

• Establish measures of learning adoption, effectiveness, engagement, business impact, and contribution to fundraising outcomes, informed by the experience and perspectives of field leaders and fundraisers.
• Build ongoing feedback loops with field leaders and fundraisers, using their input alongside learning analytics, adoption trends, operational data, and fundraising performance insights to set priorities and improve learning experiences.
• Partner with field leadership, fundraisers, reporting, analytics, and fundraising effectiveness teams to translate performance trends and frontline experience into development opportunities that support experimentation, learning, and evidence-based decisions.

Cross-Functional Partnership & Organizational Alignment

• Partner across Fundraising Programs & Segment Strategy, Sales Operations, Communications Enablement, Consumer Fundraising, Disaster Fundraising, Gift Planning, Salesforce, Analytics, Marketing, Technology, and field leadership to align learning priorities and development investments.
• Coordinate learning strategies with major fundraising priorities, policy changes, and enterprise change initiatives.
• Serve as a trusted advisor on organizational readiness and adoption, positioning learning as an integrated enablement function that supports field execution and growth.

Team Leadership & Operational Excellence

• Lead, coach, and develop the Fundraising Training & Enablement team, establishing clear priorities, performance expectations, operating rhythms, and growth opportunities.
• Foster a culture of accountability, collaboration, customer service, and learning excellence.
• Simplify processes to reduce administrative burden, improve resource use, and increase organizational effectiveness.

WHAT YOU NEED TO SUCCEED: (Qualifications)

Education: Bachelor's degree required or equivalent combination of education and related experience required. Master's Degree preferred.

Experience: Minimum 7 years of Education or technical experience or equivalent combination of education and related experience required.

Management Experience: 5 years of management experience.

Skills and Abilities: Experience and education in instructional systems preferred, design or education. Unit- specific experience or qualifications preferred. Good verbal and written communication skills. Experience with

Microsoft Office Suite. Ability to work on a team.

Travel: May be travel 25-50%.

• A combination of the candidate's education and general experience satisfies the requirements, so long as the total years equate to the description's minimum education and general experience years combined (Management experience cannot be substituted).

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Deep knowledge of adult learning, instructional design, facilitation, leadership development, change management, organizational development, performance enablement; familiarity with fundraising or another relationship-based environment preferred.
• Direct fundraising leadership experience and a practical understanding of the coaching, training, and performance-support needs of fundraisers in a sales enablement environment are preferred.
• Demonstrated experience building and managing curriculum, learning pathways, onboarding, leadership development, facilitator-led and digital learning, and measurement strategies.
• Exceptional facilitation, executive communication, presentation, relationship-building, and stakeholder management skills, with the leadership presence and influence to advance outcomes in a complex, matrixed organization.

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SALARY INFORMATION:

The salary range for this position is $126,00- $138,000.

Note that American Red Cross salaries are aligned with the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary include your specific skills, the number of years of experience you have, and comparisons to other employees already in this role.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 16 days a year; based on the type of job and tenure
• Holidays:11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights