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0101 Coca-Cola North America is seeking a Director of Franchise Strategy & Transformation to lead the region's long‑range planning and performance management in Plano, TX. The role partners with Strategy, Franchise Operations, CCSWB, and bottlers to align growth ambitions with annual plans and execution priorities.
The position drives transformation initiatives, builds scorecards, and leads reviews to accelerate regional growth while improving KPIs and accountability across the franchise system.
Job Description Summary: The Director, Franchise Strategy & Transformation leads the strategic planning, business performance management, and transformation agenda for the Southwest & Mainstream Region. This role is responsible for establishing and leading the region’s Long-Range Planning process, ensuring alignment between long-term growth ambitions, annual Joint Business Plans (JBP), and execution priorities across the franchise system. Working in close partnership with Franchise Operations, Commercial Leadership, Coca-Cola Southwest Beverages (CCSWB), and other bottling partners, the Director drives disciplined performance management by identifying the critical business metrics that matter most, monitoring progress against strategic and operational priorities, and ensuring accountability for delivery. The role leverages marketplace, consumer, customer, competitive, and execution insights to support fact-based decision‑making, identify growth opportunities, and accelerate business performance. The Director serves as a strategic integrator across functions, helping connect long-term vision to near-term execution while driving transformation initiatives that strengthen organizational capabilities, improve performance, and support sustainable growth.
Strategic Planning & Long-Range Growth Strategy Design, develop, and institutionalize the Long-Range Planning process for the Southwest & Mainstream Region, partnering with Strategy, Franchise team, and CCSWB to define a multi-year growth strategy for the region. Facilitate strategic planning discussions and alignment across franchise and bottler leadership teams.
Business Performance Management Lead the business performance management cadence for the region, ensuring visibility to key business indicators including volume, revenue, transactions, share, execution, and profitability metrics. Partner closely with Franchise Operations and Commercial teams to define, track, and continuously improve the key performance indicators that measure delivery of strategic priorities and JBP commitments. Develop and maintain scorecards, dashboards, and executive performance reviews that drive accountability and action. Lead routines - weekly, monthly, quarterly, and annual business reviews- identifying performance gaps, emerging risks, and opportunities to accelerate growth. Ensure clear ownership and follow-up of actions required to improve business outcomes and deliver planned results.
Business Insights Leverage consumer, customer, marketplace, competitive, and execution insights to identify growth opportunities and performance improvement initiatives. Translate complex data and market dynamics into clear business implications and actionable recommendations. Provide strategic analysis and decision support to franchise leadership and bottler partners. Strengthen the organization’s capability to use insights and performance data to inform decision‑making and prioritize resources effectively.
Transformation & Change Leadership Lead strategic transformation initiatives that support growth, increase organizational effectiveness, and improve business performance. Develop business cases, implementation roadmaps, success metrics, and value realization plans for priority initiatives. Coordinate cross-functional teams to implement and scale new capabilities, processes, and ways of working. Ensure successful initiatives become embedded within business planning and operating routines.
Leadership Expectations Demonstrate a growth mindset and enterprise perspective. Foster a culture of accountability, transparency, and fact-based decision‑making. Build organizational capabilities in strategic planning, performance management, business analysis, and digital transformation Drive cross-functional collaboration and system alignment to achieve long‑term growth objectives.
Bachelor’s degree required; MBA or advanced degree preferred, with a strong business, strategy, finance, analytics, or commercial management foundation. 8+ years of leadership experience in Strategy, Commercial, Operations, Finance, Revenue Growth Management, Transformation, or Franchise Leadership roles. Proven ability to develop business strategies and drive results, including leading cross-functional initiatives and influencing senior stakeholders across a matrixed organization. Strong business performance management and analytical skills, with experience managing KPIs, scorecards, business reviews, and translating insights into actionable recommendations; experience with Nielsen and The Coca-Cola Company's business intelligence and performance management tools preferred. Demonstrated leadership and influence capabilities, including partnering effectively with Franchise Operations, Commercial teams, bottling partners, and senior leadership to deliver business priorities. Expertise in strategic planning, transformation, and change management, with the ability to establish Long-Range Planning processes, lead complex initiatives, and drive accountability for Joint Business Plan execution and business performance improvement.
All persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire.