Director, Forward Deployed Engineering (Epic)

Qualified Health

United States

On-site

USD 190,000 - 240,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Equity

Medical insurance

Flexible hours

Hybrid work

Inclusive culture

Job summary

Qualified Health is seeking a Director of Epic Forward Deployed Engineering to lead a dedicated team embedded at client sites, overseeing the end-to-end Epic integration journey from discovery to live AI-powered tool delivery. You will navigate Epic interfaces, engage CIO/CMIO leadership, and drive multi-site deployments with a focus on scalable playbooks.

You will partner with data and product teams to align integration work with Qualified Health’s AI platform roadmap, ensuring robust

Qualifications

8+ years in healthcare IT, Epic implementation, or clinical informatics with at least 2 years in a leadership/principal role.
Deep hands-on experience with Epic’s integration ecosystem: Bridges, SMART on FHIR, CDS Hooks, MyChart, and In Basket / SendMessage API.
Proven track record running Epic go-lives or directing implementations at Epic partner organizations, Epic consulting firms, or large health systems.
Executive-level communication—comfortable presenting architecture decisions to a health system CTO and engaging clinical champions.
Experience managing client relationships end-to-end, including scope negotiation and stakeholder alignment across large health systems.
Familiarity with FHIR R4 interoperability standards and modern EHR integration patterns.
Bachelor’s degree in a technical, clinical, or healthcare-related field.

Responsibilities

Build and lead a team of Epic Forward Deployed Engineers embedded at client sites, owning end-to-end Epic integrations.
Serve as executive technical sponsor for 2–3 strategic health system clients at CIO/CMIO level.
Lead solution design sessions with Epic and clinical informatics teams to map AI outputs to Epic workflows and interfaces.
Own interface delivery roadmap for each client and manage calendar-driven dependencies.
Translate client clinical workflow requirements into platform specifications for data engineering and product teams.
Establish a reusable integration playbook across Epic modules for faster onboarding of new clients.
Represent QH at governance forums and executive briefings.
Collaborate with internal Data and Product teams to align forward-deployed work with the core roadmap.

Skills

Epic integration

Executive communication

Client relationships

Epic Go-Lives

Healthcare IT leadership

FHIR interoperability

Education

Bachelor's degree in technical/healthcare field

Tools

Epic Bridges

SMART on FHIR

CDS Hooks

Job description

Remote – US

Transform healthcare with us.

At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change.

Transform healthcare with us.

This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board.

Join us in shaping the future of healthcare.

Job Summary

Qualified Health is seeking a Director of Epic Forward Deployed Engineering to build and lead the team that sits at the intersection of our AI platform and the health systems we serve. This is not a project management role—it’s a technical leadership position for someone who has lived inside Epic implementations, knows how health system IT and clinical informatics teams operate, and can credibly design integration solutions in front of a CMIO or Epic interface team. You will build and run a pod of Epic Forward Deployed Engineers embedded at our client sites, owning the end-to‑end journey from Epic workflow discovery through live production delivery of AI-powered clinical tools.

Key Responsibilities

Build and lead a team of Epic Forward Deployed Engineers, setting hiring standards, mentoring the team, and establishing the playbook for how QH integrates with health system Epic environments
Serve as executive technical sponsor for 2–3 strategic health system clients, owning the integration relationship at the CIO, CMIO, and Epic Principal Trainer level
Lead solution design sessions with client Epic and clinical informatics teams to map AI output delivery paths—CDS Hooks, SMART on FHIR sidebars, In Basket via SendMessage API, HL7 MDM T02 via Epic Bridges, and FHIR R4 write‑back
Own the interface delivery roadmap for each client, managing calendar-driven dependencies (Epic interface configuration is the long pole) and setting realistic expectations internally and externally
Translate client clinical workflow requirements into clear platform specifications for QH’s data engineering and product teams
Establish and maintain a reusable integration playbook across Epic modules (MyChart, Ambulatory, ClinDoc, Bridges) so each new client engagement starts faster than the last
Represent QH at client governance forums, steering committees, and executive briefings
Collaborate with internal Data and Product Engineering teams to align forward deployed integration work with the core platform roadmap

Required Qualifications

8+ years in healthcare IT, Epic implementation, or clinical informatics, with at least 2 years in a leadership or principal role
Deep, hands‑on experience with Epic’s integration ecosystem: Bridges (HL7 v2 interfaces), SMART on FHIR, CDS Hooks, MyChart, and In Basket / SendMessage API
Proven track record running Epic go‑lives or directing implementations at Epic partner organizations, Epic consulting firms, or large health systems
Executive‑level communication—comfortable presenting architecture decisions to a health system CTO, facilitating workflow design sessions with clinical champions, and debugging interface issues with an Epic analyst in the same day
Experience managing client relationships end‑to‑end, including scope negotiation, escalation management, and stakeholder alignment across large, matrixed health system organizations
Familiarity with FHIR R4 interoperability standards and modern EHR integration patterns
Bachelor’s degree in a technical, clinical, or healthcare‑related field

Preferred Skills

Epic certification in one or more modules (Bridges, Ambulatory, ClinDoc, MyChart, Orders)
Experience deploying or designing SMART on FHIR applications in production Epic environments
Background in clinical decision support design or clinical informatics roles inside a health system
Familiarity with healthcare AI or clinical NLP applications (e.g., risk stratification, autonomous coding, prior authorization)
Experience working across multiple EHR platforms beyond Epic (Cerner, Athenahealth, etc.)

What Success Looks Like

A repeatable, documented integration playbook that reduces time-to‑live for each new client by 30%+ compared to baseline
Client Epic and clinical informatics teams who trust QH as a credible technical partner—not just a vendor
A Forward Deployed Engineering team that is proactive—identifying Epic configuration issues before they block delivery, not after
Clear, consistent feedback loops from the field into the product and data engineering teams

Impact & Growth Opportunity

This role is central to QH’s ability to scale. Every health system we serve runs Epic. Getting AI outputs into Epic workflows—trusted by clinicians, embedded in the right moment of care—is where clinical impact actually happens. The Director of Epic Forward Deployed Engineering owns that last mile. As QH scales to 100K+ users across 50+ health systems, this team and the playbooks you build will be a core competitive differentiator. The growth path from this role extends into VP‑level technical leadership or a Chief Integration Officer function as the organization matures.

Why Join Qualified Health?

This is an opportunity to join a fast‑growing company and a world‑class team, that is poised to change the healthcare industry. We are a passionate, mission‑driven team that is building a category‑defining product. We are backed by premier investors and are looking for founding team members who are excited to do the best work of their careers.

Our Commitment to Diversity

Qualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.

Pay & Benefits

The pay range for this role is between $190,000 and $240,000, and will depend on your skills, qualifications, experience, and location. This role is also eligible for equity and benefits.