Director, Forward-Deployed Eng: Customer-Facing Scoping

Telemetry Today LLC; Los Angeles (CA); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Medical, dental, vision and life

401k

Relocation support may be provided

Equity

Job summary

Hadrian is building autonomous factories to accelerate American manufacturing. The Director, Forward Deployed Engineering leads the technical arm of our Customer Programs, translating customer needs into Hadrian commitments and manufacturing plans.

You will work closely with customers daily, shaping solutions that maximize impact while leveraging Hadrian’s existing capabilities. This role requires strong leadership, first-principles thinking, and a track record of delivering complex

Qualifications

• Bachelor's degree in Mechanical, Aerospace, Manufacturing, or related field.
• 3+ years managing technical teams.
• Experience in a customer-facing technical role and presenting to customers.
• Proven ability to lead a technical team in customer-facing capacity.
• Strong first-principles engineering judgement and ability to map customer needs to manufacturable solutions.

Responsibilities

• Represent Hadrian with customers day to day: manage technical relationships and present findings.
• Discover before you design: observe operations, map processes, interview stakeholders.
• Shape the solution: translate learnings into manufacturable engagements.
• Partner with Customer Programs: act as forward deployed engineering arm.
• Lead the forward deployed engineering team: build and develop the team for scalable engagements.
• Scope new customer engagements: review requirements and define manufacturable solutions.
• Evaluate before you promise: ensure commitments are realistic and deliverable.
• Hand off cleanly to Build Engineering: ensure defined products and plans.

Skills

Customer facing

First principles

Team leadership

Process mapping

DFM

Make vs Buy

Education

Engineering degree

Tools

MES/ERP

CAM automation

Job description

Hadrian is building autonomous factories to accelerate American manufacturing. The Director, Forward Deployed Engineering leads the technical arm of our Customer Programs, translating customer needs into Hadrian commitments and manufacturing plans.

You will work closely with customers daily, shaping solutions that maximize impact while leveraging Hadrian’s existing capabilities. This role requires strong leadership, first-principles thinking, and a track record of delivering complex