Director, Field Effectiveness, Obesity and Related Conditions

Amgen; Thousand Oaks (CA); Hybrid; USD 194,000 - 262,000; Full time

Job summary

Amgen is seeking a Director, Field Effectiveness, Obesity and Related Conditions to lead a team that enables the sales force through insights, efficiency, and best practices. The role partners with Field Operations, Incentive Compensation, and related functions to optimize field performance.

The position emphasizes leadership, strategic thinking, and cross-functional collaboration, with a flexible commuter arrangement to Thousand Oaks, CA, 2–3 days on site, and potential remote options.

Qualifications

• Doctorate degree and 4 years of sales analytics and/or field effectiveness experience.
• Or Master’s degree and 8 years of sales analytics and/or field effectiveness experience.
• Or Bachelor’s degree and 10 years of sales analytics and/or field effectiveness experience.
• At least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing resources.

Responsibilities

• Lead program management and execution of field effectiveness initiatives.
• Develop organizational design, roles, and objectives for Field Effectiveness.
• Lead or co-lead cross-functional initiatives to drive field performance improvements.
• Monitor field performance and identify issues; propose solutions.
• Coordinate field projects like customer targeting, reporting, and omnichannel tools.
• Develop and coach a high-performing team and align with GCCI.

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Job description

Career Category Sales & Marketing Operations Job Description

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director, Field Effectiveness, Obesity and Related Conditions

What you will do

Let’s do this. Let’s change the world. In this vital role you the Director, Field Effectiveness will have responsibility for leading a team instrumental in driving commercial success by enabling, advising, and supporting the sales force to achieve performance effectiveness through driving insights, excellence, and efficiency. The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation. Strong preference for flexible commuter role to Thousand Oaks, CA office. You will work on-site 2 to 3 days a week. Deerfield, IL or Remote option will be considered. This position reports to the Senior Director, US Field Excellence, Obesity and Related Conditions and will be responsible for the following:

• Accountable for program management and oversight of functional plan and execution of all field effectiveness programs and initiatives
• Develop department’s organizational design, roles and responsibilities, and goals and objectives to deliver outstanding Field Effectiveness capabilities
• Lead/ co-lead special initiatives and projects (e.g. sales force size & structure, launch readiness
• Proactively monitor field performance and execution; identify issues/ opportunities and recommend solutions
• Facilitate coordinating execution and pull-through of field force projects – customer targeting, field reporting, field alerts / suggestions, omnichannel / digital, field transformation, etc.
• Manage and develop a team, and providing them with guidance, coaching, and training
• Collaborate with the broader GCCI (Global Commercial Capabilities & Innovation) organization to ensure alignment and support to deliver timely and accurate field effectiveness processes and deliverables
• Monitor industry trends and marketplace to stay ahead of competition, enhancing and evolving capabilities to adapt to changing business needs

The Field Effectiveness team focuses on opportunities such as:

• Proactively monitor business performance and execution; identify issues/opportunities and recommend solutions/course correction tactics as needed
• Optimizing the field insight process, ensuring efficient and high-quality reporting
• Lead cross-functionally to drive improvements in field force effectiveness, including digital tools
• Provide guidance and expertise to cross-functional teams on field force activities, from prior experience and based on current industry trends and advancement
• Serve as liaison to the operational delivery teams for escalation of support needs, new projects, or new process recommendations to ensure field satisfaction
• Lead or co-lead special initiatives and projects to drive key business results (through strong project planning and management)

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The systems and capabilities professional we seek is a collaborative leader with these qualifications.

Basic Qualifications:

• Doctorate degree and 4 years of sales analytics and/or field effectiveness experience
• Or Master’s degree and 8 years of sales analytics and/or field effectiveness experience
• Or Bachelor’s degree and 10 years of sales analytics and/or field effectiveness experience
• In addition to meeting at least one of the above requirements, you must have at least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.
• Your managerial experience may run concurrently with the required technical experience referenced above.

Preferred Qualifications:

• Team Leadership: Experience in building and developing high-performing teams
• Strategic Thinking: Ability to think creativity and with innovation in order to drive influence with sale leadership
• Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives
• Project Management: Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field operations processes
• Collaboration: Ability to work effectively with stakeholders to ensure alignment and support for initiatives
• Communication: Ability to clearly communicate the vision, goals, and progress of initiatives to stakeholders at all levels of the organization

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.

Refer to the Work Location Type in the job posting to see if this applies.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law. We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.

Salary Range 193,656.35USD -262,005.65 USD

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen