Director, Executive & Employee Communications

Empower Retirement, LLC; Massachusetts; Hybrid; USD 138,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Tuition reimbursement

Casual environment

Paid time off

Volunteer time

Parental leave

Disability leave

BRGs

Job summary

Empower Retirement, LLC is seeking a senior communications leader to advise executives, shape messaging, and drive enterprise-wide communications. You will translate complex priorities into compelling narratives, craft speeches and content, and prepare leaders for high-profile appearances.

You will also design employee comms strategies, lead company-wide communications, and develop thought leadership to elevate brand visibility.

Qualifications

• 10+ years of experience in executive, employee, corporate, brand, or strategic communications within complex organizations.
• Demonstrated experience advising C-suite or senior executives and managing confidential or highly sensitive communications.
• Significant experience developing employee communications and engagement strategies, including enterprise initiatives, organizational change, and large-scale employee events.
• Exceptional writing, editing, and storytelling skills across executive messaging, presentations, digital content, and multimedia formats.
• Experience developing executive thought leadership and supporting speaking engagements, earned media, and executive social media.
• Strong business acumen, judgment, executive presence, and the ability to influence across functions and levels.
• Proven ability to manage multiple high-profile priorities in a fast-moving, highly matrixed environment.
• Curiosity about emerging technologies, including AI, and how they can enhance communications while preserving authenticity and human connection.
• Experience in a regulated industry or highly complex business environment preferred.
• Experience leading social media strategy and understanding of best practices for executive visibility.

Responsibilities

• Advise & Shape Executive Communications: Serve as a trusted communications advisor to senior executives, providing counsel on messaging, positioning, and communications strategy.
• Translate complex business priorities into clear, compelling narratives for internal and external audiences.
• Develop speeches, presentations, executive emails, talking points, video scripts, Q&A documents, and other executive content.
• Prepare leaders for company meetings, customer engagements, media interviews, speaking engagements, and other high-profile moments.
• Anticipate communications opportunities and risks, providing thoughtful counsel during significant business moments, organizational change, and sensitive issues.
• Develop an executive communications editorial calendar that connects business priorities with key internal and external opportunities.
• Drive Employee Communications & Engagement: Develop employee communications strategies that connect employees to Empower’s business strategy, priorities, culture, and purpose.
• Lead communications for company-wide town halls, leadership forums, enterprise initiatives, organizational announcements, and other key employee moments.
• Partner with senior leaders, Human Resources, and business teams on communications that support organizational change, transformation, culture, and employee engagement.
• Create multi-channel communications and experiences that inform, engage, and inspire employees across written, digital, video, and live formats.
• Build employee listening and feedback into communications planning, using insights to strengthen engagement and help leaders communicate more effectively.
• Identify stories that celebrate our people, showcase their impact, and strengthen connection to Empower.
• Elevate Executive Presence & Influence: Shape executive thought leadership strategies that support Empower’s brand and business priorities.
• Partner with Brand Communications and Corporate Affairs to identify and maximize earned media opportunities.
• Develop executive LinkedIn strategies and content that build authentic leadership presence and engagement.
• Identify and pursue high-value speaking engagements, conferences, podcasts, bylined articles, awards, and other opportunities for executive visibility.
• Prepare executives to contribute meaningfully to conversations relevant to Empower, our industry, and the people we serve.
• Tell Stories, Measure Impact & Evolve: Uncover stories that showcase customer impact, innovation, business momentum, employees, and culture, and connect them to broader brand and business priorities.
• Bring a strong editorial and multimedia mindset to determining what we communicate, why it matters, and how best to tell the story.
• Establish meaningful measures of success across executive and employee communications, using data, employee feedback, and audience insights to continually improve.
• Explore new platforms, formats, and AI-enabled tools that enhance communications while maintaining appropriate governance, confidentiality, quality, and authenticity.

Skills

Executive communications

C-suite advisement

Employee comms

Writing & storytelling

Thought leadership

Business acumen

Priority management

AI curiosity

Regulated industry exposure

Social media strategy

Job description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

What You’ll Do:

Advise & Shape Executive Communications

Serve as a trusted communications advisor to senior executives, providing counsel on messaging, positioning, and communications strategy.

Translate complex business priorities into clear, compelling narratives for internal and external audiences.

Develop speeches, presentations, executive emails, talking points, video scripts, Q&A documents, and other executive content.

Prepare leaders for company meetings, customer engagements, media interviews, speaking engagements, and other high-profile moments.

Anticipate communications opportunities and risks, providing thoughtful counsel during significant business moments, organizational change, and sensitive issues.

Develop an executive communications editorial calendar that connects business priorities with key internal and external opportunities.

Drive Employee Communications & Engagement

Develop employee communications strategies that connect employees to Empower’s business strategy, priorities, culture, and purpose.

Lead communications for company-wide town halls, leadership forums, enterprise initiatives, organizational announcements, and other key employee moments.

Partner with senior leaders, Human Resources, and business teams on communications that support organizational change, transformation, culture, and employee engagement.

Create multi-channel communications and experiences that inform, engage, and inspire employees across written, digital, video, and live formats.

Build employee listening and feedback into communications planning, using insights to strengthen engagement and help leaders communicate more effectively.

Identify stories that celebrate our people, showcase their impact, and strengthen connection to Empower.

Elevate Executive Presence & Influence

Shape executive thought leadership strategies that support Empower’s brand and business priorities.

Partner with Brand Communications and Corporate Affairs to identify and maximize earned media opportunities.

Develop executive LinkedIn strategies and content that build authentic leadership presence and engagement.

Identify and pursue high-value speaking engagements, conferences, podcasts, bylined articles, awards, and other opportunities for executive visibility.

Prepare executives to contribute meaningfully to conversations relevant to Empower, our industry, and the people we serve.

Tell Stories, Measure Impact & Evolve

Uncover stories that showcase customer impact, innovation, business momentum, employees, and culture, and connect them to broader brand and business priorities.

Bring a strong editorial and multimedia mindset to determining what we communicate, why it matters, and how best to tell the story.

Establish meaningful measures of success across executive and employee communications, using data, employee feedback, and audience insights to continually improve.

Explore new platforms, formats, and AI-enabled tools that enhance communications while maintaining appropriate governance, confidentiality, quality, and authenticity.

Who You Are:

You’re a strategic thinker with the instincts of a storyteller and the judgment of a trusted advisor. You know how to simplify complex ideas without losing their meaning and find the human story inside a business strategy. You’re equally comfortable advising executives behind the scenes and creating communications that reach thousands of people. You build credibility quickly, ask thoughtful questions, and know when to listen, challenge, or coach. And in a remote organization, you don’t wait for stories to come to you—you build relationships, make connections, and seek them out.

You also bring:

• 10+ years of experience in executive, employee, corporate, brand, or strategic communications within complex organizations.
• Demonstrated experience advising C-suite or senior executives and managing confidential or highly sensitive communications.
• Significant experience developing employee communications and engagement strategies, including enterprise initiatives, organizational change, and large-scale employee events.
• Exceptional writing, editing, and storytelling skills across executive messaging, presentations, digital content, and multimedia formats.
• Experience developing executive thought leadership and supporting speaking engagements, earned media, and executive social media.
• Strong business acumen, judgment, executive presence, and the ability to influence across functions and levels.
• Proven ability to manage multiple high-profile priorities in a fast-moving, highly matrixed environment.
• Curiosity about emerging technologies, including AI, and how they can enhance communications while preserving authenticity and human connection.
• Experience in a regulated industry or highly complex business environment preferred.
• Experience leading social media strategy and understanding of best practices for executive visibility.

What we offer you

• Medical, dental, vision and life insurance
• Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time - 16 hours per calendar year
• Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range $138,000.00 - $200,100.00

Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance.

Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption.

You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet.

Other necessary computer equipment, will be provided.

You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

Job Posting End Date at 12:01 am on: 09-18-2026