Director, Event Services

Texas A&M International University; Laredo (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Texas A&M International University seeks a Director of Community Relations and Special Events to lead the Department of Community Relations and Special Events, providing strategic direction, budgeting, and staff supervision. The role includes oversight of event services, marketing, and public relations.

The position requires a Bachelor's degree and extensive experience in event management, with a focus on high-profile university events and donor relations.

Qualifications

• Education achelors degree in applicable field.
• Experience Ten years of related experience; equivalent combinations may be considered.
• Knowledge of word processing, spreadsheets, and database applications.

Responsibilities

• Establishes the direction, goals, agendas, implementation strategies, and policies of the department.
• Develops short and long-range goals and strategic plans to ensure the continuance of quality programs.
• Oversees and mentors departmental leadership team.
• Oversees communications, promotion and public relations for department.
• Administers the budget and oversees fiscal operations of department.
• Represent the University at various university events, partnerships, and community engagement.

Skills

Leadership

Budget management

Event planning

Vendor management

Team mentorship

Strategic planning

Education

Bachelors degree in applicable field

Tools

Event management software

CRM systems

Microsoft Office Suite

Job description

Job Title

Director, Event Services Agency Texas A&M International University Department Community Relations & Special Events

Job Information

• Proposed Minimum Salary: Commensurate
• Job Location: Laredo, Texas
• Job Type: Staff

Job Summary

The Director of Community Relations and Special Events maintains responsibility for the overall management and direction of the department. Provide administrative support to the VP for Institutional Advancement in supervising of the operations of the Department of Community Relations and Special Events, including community relations, special events, event services, marketing, and public relations.

Essential Duties and Responsibilities

• Establishes the direction, goals, agendas, implementation strategies, and policies of the department.
• Develops short and long-range goals and strategic plans to ensure the continuance of quality programs.
• Enhance the development of new program and service to meet customer needs.
• Oversees and mentors departmental leadership team.
• Directs the efforts of and globally supervises department staff, setting performance standards and accountabilities.
• Ensures that programs, activities, and service comply with University, State and Federal regulations.
• Administers the budget and oversees fiscal operations of department.
• Oversees communications, promotion and public relations for department.
• Assess departmental needs with regards to administrative space, inventory, equipment, computing resources and personnel.
• This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Additional Duties and Responsibilities

• Responsible for attracting external business, through creation and implementation of a marketing and public relations plans.
• Develop and implement strategies to increase appropriate external utilization of university event facilities, including rental opportunities, community partnerships, and revenue-generating activities.
• Responsible for managing high-level internal special events such as presidential events.
• Provide strategic leadership, planning, and execution of high-profile university events, including presidential functions, donor recognition and stewardship events, institutional ceremonies, advancement activities, and other special events designated by the Vice President for Institutional Advancement.
• Manage and oversee all event-related invoicing and billing activities, including contract review, payment tracking, account reconciliation, and resolution of billing discrepancies to ensure exceptional client service and financial integrity.
• Represent the University at various university events, partnerships, and community engagement.
• Maintain close, positive working relationships with staff, faculty, and University staff as well as with the community.

Minimum Requirements

• Education – Bachelor’s degree in applicable field.
• Experience – Ten years of related experience. An equivalent combination of education and experience may be considered.

Preferred Education and Experience

• Budget management experience, including forecasting, revenue tracking, expense control, and financial reporting.
• Five or more years experience in professional event management and logistics, planning and organizing special events; and coordinating volunteer participation.
• Experience supervising and developing event staff, student workers, volunteers, and vendor partners.
• Strong contract negotiation and vendor management experience, including catering, audiovisual, venue, transportation, and entertainment services.

Knowledge and Abilities

• Knowledge of: Word processing, spreadsheet and database applications.
• Ability to: Multitask and work cooperatively with others. Strong organization skills. Effective verbal and written communication skills.

Preferred Knowledge and Abilities

• Knowledge of: Proficiency in event management software, registration platforms, CRM systems, and Microsoft Office Suite. Experience working in higher education, nonprofit organizations, convention centers, hospitality, or related service industries preferred.
• Ability to: Communicate effectively, provide exceptional customer service, and build strong relationships with diverse internal and external stakeholders. Manage multiple projects and events simultaneously, prioritize competing demands, meet established deadlines, and maintain high service standards.

License/Professional Certification

None

Physical Requirements

General office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position generally supervises employees.

Other Requirements

• Evening and/or weekend hours may be required.
• Position requires travel.
• Position requires on-campus, face-to-face interactions.
• Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Equal Opportunity/Veterans/Disability Employer

Texas A&M International University (TAMIU) is an Equal Opportunity/Veterans/Disability Employer.

Contact

If you need assistance in applying for this job, please contact [phone].

About TAMIU

Texas A&M International University (TAMIU) is an international university, poised at the Gateway to Mexico and serving as the cultural and intellectual hub of a vibrant multilingual and multicultural community. TAMIU provides over 9000 students with a learning environment anchored by the highest quality programs, built on a solid academic foundation in the arts and sciences. To fulfill its mission, the University offers a range of baccalaureate and masters programs and the Doctor of Philosophy degrees in International Business and Criminal Justice. Programs focus on developing undergraduate and graduate offerings with a progressive international agenda for global study and understanding across all disciplines. TAMIU prepares students for leadership roles in an increasingly complex, culturally diverse state, national, and global society. Through instruction, faculty and student research, and public service, TAMIU improves the quality of lives for citizens of the border region, the State of Texas, and national and international communities.

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