Director, Enterprise PMO

externalpmacompanies; Pennsylvania; Hybrid; USD 180,000 - 240,000; Full time

Job summary

externalpmacompanies seeks a Director, IT PMO to lead the IT PMO and drive delivery of strategic technology initiatives for Property & Casualty operations, covering governance, budgeting, and IT investment alignment with business goals.

The role requires 15+ years of IT project/program management, 7+ years PMO leadership, strong executive communication, and proven success in large-scale enterprise transformations with budgets over $10M, in a hybrid Blue Bell, PA setting.

Qualifications

• Bachelor's degree in IT, business or CS.
• 15+ years progressive IT project/program/portfolio mgmt.
• 7+ years PMO leadership managing enterprise portfolios.
• Exceptional executive communication and stakeholder mgmt.
• Strong experience within Property & Casualty insurance organizations.
• Proven success delivering large-scale enterprise transformation.
• Experience with budgets exceeding $10M+.
• Experience with Agile, Scrum, SAFe and traditional project methodologies.

Responsibilities

• Lead and manage the IT PMO, improving project governance standards, methodologies, tools, and reporting frameworks.
• Oversee a portfolio of complex technology programs and projects supporting P&C insurance operations.
• Partner with executive leadership, business stakeholders, and technology teams to define strategic roadmaps and investment priorities.
• Ensure successful delivery of large-scale initiatives including core systems modernization and digital customer experience initiatives.
• Drive portfolio planning, prioritization, resource allocation, skill inventory, and demand/capacity management.
• Provide oversight of project budgets, forecasts, vendor financials, and financial performance.
• Provide oversight of vendor management, contract negotiations, and contract performance.
• Establish and monitor IT Portfolio KPIs, project health metrics, and executive dashboards.
• Identify and mitigate portfolio-level risks, issues, and dependencies.
• Promote Agile, Waterfall, and hybrid delivery methodologies across the organization.
• Ensure compliance with regulatory requirements, security standards, enterprise risk management practices, and audit controls.
• Develop and mentor PMO staff, project managers, and program managers.

Skills

Executive communication

Stakeholder management

Portfolio management

Strategic leadership

Change management

Vendor management

Risk management

Digital transformation leadership

Education

Bachelor's degree in Information Technology, Business Administration, Computer Science, or related field

Tools

Microsoft Project

Jira

Smartsheet

Power BI

Guidewire InsuranceSuite

Duck Creek Technologies

Majesco

Origami Risk

Job description

As Director, IT PMO, you will lead the IT Project Management Office (PMO) and oversee the successful delivery of strategic technology initiatives supporting Property & Casualty (P&C) insurance operations. This role drives portfolio governance, program execution, resource management, budgeting, and alignment of IT investments with business objectives across underwriting, claims, policy administration, billing, data, and customer experience platforms. This role is critical in ensuring that all projects are aligned with budgetary constraints, financial goals, and organizational strategies. The ideal candidate will have a strong background in project management, portfolio management, financial management, project accounting, vendor management, negotiation, and contract administration, stakeholder engagement, and reporting.

Principle Duties / Responsibilities

• Lead and manage the IT PMO, improving project governance standards, methodologies, tools, and reporting frameworks.
• Oversee a portfolio of complex technology programs and projects supporting P&C insurance operations.
• Partner with executive leadership, business stakeholders, and technology teams to define strategic roadmaps and investment priorities.
• Ensure successful delivery of large-scale initiatives including:
  • Core systems modernization and improvements
  • Digital customer experience initiatives
  • Data and analytics programs
• Drive portfolio planning, prioritization, resource allocation, skill inventory, and demand/capacity management.
• Provide oversight of project budgets, forecasts, vendor financials, and financial performance.
• Provide oversight of vendor management, contract negotiations, and contract performance.
• Establish and monitor IT Portfolio KPIs, project health metrics, and executive dashboards.
• Identify and mitigate portfolio-level risks, issues, and dependencies.
• Promote Agile, Waterfall, and hybrid delivery methodologies across the organization.
• Ensure compliance with regulatory requirements, security standards, enterprise risk management practices, and audit controls.
• Develop and mentor PMO staff, project managers, and program managers.
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

• Bachelor's degree in Information Technology, Business Administration, Computer Science, or related field.
• 15+ years of progressive IT project/program/portfolio management experience.
• 7+ years of PMO leadership experience managing enterprise portfolios.
• Exceptional executive communication and stakeholder management skills.
• Strong experience within Property & Casualty insurance organizations.
• Proven success delivering large-scale enterprise transformation programs.
• Experience with budgets exceeding $10M+.
• Experience with Agile, Scrum, SAFe, and traditional project methodologies.

Preferred Qualifications

• PMP/PgMP/PMI-ACP Certification
• SAFe Program Consultant (SPC) or SAFe Agilist
• MBA or advanced degree
• Experience with platforms such as Guidewire InsuranceSuite, Duck Creek Technologies, Majesco, Origami Risk
• Proficiency with PM tools such as Microsoft Project, Jira, Smartsheet, Power BI

Key Competencies

• Strategic Leadership
• Portfolio & Program Management
• P&C Insurance Domain Expertise
• Financial Management
• Change Management
• Vendor Management
• Risk Management
• Executive Presence
• Team Development
• Digital Transformation Leadership

Work Environment:

• Hybrid (3 days on site per week in Blue Bell, PA Headquarters)