Director, Engineering - Commerce

Define Ventures; United States; On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Competitive salary & equity compensation

Unlimited PTO

Comprehensive health benefits

401k with employer matching

Offsite team retreats

Job summary

Femtech Insider Ltd. seeks a Director of Engineering for Commerce to lead the development of an innovative e-commerce platform. You’ll be responsible for the technical vision and execution of a system crucial for seamless customer experiences and revenue growth.

The ideal candidate will have extensive software engineering experience and a strong background in health tech and e-commerce. This role extends beyond coding to encompass team leadership and strategic management within a fast-paced environment.

Qualifications

• 12+ years of experience in software engineering, with 5+ years in leadership roles.
• Experience in health tech, e-commerce, or subscription-based platforms preferred.
• Strong technical knowledge in modern web and service architectures.

Responsibilities

• Lead and inspire a team of engineers.
• Own technical vision and strategy across commerce domains.
• Scale architecture for long-term growth and performance.

Skills

Software engineering

Leadership

Health tech experience

E-commerce systems knowledge

Technical roadmap execution

Communication skills

Scalable system design

Tools

Node.js

GraphQL

React

TypeScript

AWS

Kubernetes

Job description

About the Role:

Hims & Hers is on a mission to empower people to live healthier lives. Commerce is the engine that turns that mission into a seamless buying and subscription experience — the systems that power how customers discover products, see the right price, redeem promotions, pay, and check out across our platform. As we scale to serve millions of members, the reliability, flexibility, and intelligence of these systems directly shape revenue, conversion, and customer trust.

As Director of Engineering for Commerce, you will be the single engineering DRI for the end-to-end commerce platform spanning catalog, pricing, promotions, payments, and checkout. You'll lead the teams and managers building the foundational systems that every customer transaction depends on, owning the technical vision, architecture, and delivery for a complex, high-throughput domain where correctness and uptime are non-negotiable. You'll partner closely with product, design, data, finance, Pharmacy, Care, and operations leaders to deliver a fast, trustworthy, conversion-optimized commerce experience, and you'll set the multi-year technical and organizational strategy that lets this platform scale.

You Will:

• Lead, coach, and inspire a team of engineers, fostering a culture of innovation, accountability, and continuous improvement.

• Serve as the single engineering DRI for Commerce owning technical vision, strategy, and execution across catalog, pricing, promotions, payments, and checkout.

• Drive the vision and execution of the next-generation commerce platform leading the shift to a rich, durable catalog domain model

• Define and deliver the engineering roadmap in partnership with product and design — balancing innovation, reliability, scalability, and quality across the commerce domain.

• Champion clear domain boundaries and enforced contracts — moving the organization off direct cross-domain database access and toward integration through APIs and published events.

• Lead the team's transition to an AI-first engineering culture and spec-driven development

• Scale architecture and systems with long-term growth and performance in mind, championing evolutionary architecture so the platform stays adaptable as the business and product surface area expand.

• Oversee platform architecture for scalability, reliability, security, and compliance — with particular rigor for payments and financially sensitive transactions.

• Drive alignment across squads and cross-functional partners to deliver key initiatives while managing competing priorities and trade-offs between speed, technical debt, and innovation.

• Partner with data and analytics teams to make commerce smarter — improving pricing, promotion, and checkout experiences that increase conversion and retention.

• Mentor and develop engineering leaders, with a focus on succession planning, leadership growth, and building a strong technical bench.

• Own staffing and organizational strategy — hiring, headcount planning, and structuring teams to match the evolving needs of the Commerce domain.

• Represent engineering in cross-functional and executive-level forums, translating strategy, status, and trade-offs for senior stakeholders and influencing key business decisions.

You Have:

• 12+ years of experience in software engineering, with 5+ years leading multiple teams or organizations in high-growth environments.

• Proven success leading cross-functional product engineering teams and owning end-to-end consumer experiences.

• Experience in health tech, e-commerce, or subscription-based platforms preferred.

• Strong technical background with understanding of modern web and service architectures (Node.js, GraphQL, React, TypeScript, AWS, Kubernetes).

• Expertise in building scalable, secure, and compliant systems handling clinical or health-related data.

• Experience integrating third-party data sources, APIs, and device platforms (labs, wearables, fulfillment).

• Ability to define and execute technical roadmaps aligned with product vision and business outcomes.

• Strong communication skills and executive presence — able to translate between technical and business stakeholders.

• Demonstrated ability to recruit, develop, and retain high-performing engineering talent.

• Strategic thinker with a bias for action and passion for building user-centric, data-driven health experiences.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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