Director, Elite Client Programs

Bloomingdale's; Town of Florida (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Bloomingdale's is seeking a Director of Top Client Programs to strategize and educate on cultivating top clients, ensuring premier service and delightful experiences across the brand. Lead with ownership of Loyallist initiatives, Luxe tier participation, and cross-functional partnership with leadership and events teams.

The role requires analyzing top client business landscapes, sharing best practices, and driving measurable impact while guiding store leadership in client-centric growth and

Qualifications

• Excellent communication skills - ability to identify and communicate site-specific ideas and programs.
• Ability to work with all levels of management.
• Strong interpersonal skills; good follow-up skills.
• Highly organized and able to adapt quickly to changing priorities.
• Must be a team player.

Responsibilities

• Strategize Loyallist, Luxe and Unlocked programs to grow top-client engagement.
• Evaluate the store's portfolio of top clients, measuring growth and liabilities.
• Review top client engagement with leadership and plan next steps.

Skills

Communication skills

Interpersonal skills

Leadership ability

Management collaboration

Organizational skills

Education

Bachelor's degree

Job description

Bloomingdale's is seeking a Director of Top Client Programs to strategize and educate on cultivating top clients, ensuring premier service and delightful experiences across the brand. Lead with ownership of Loyallist initiatives, Luxe tier participation, and cross-functional partnership with leadership and events teams.

The role requires analyzing top client business landscapes, sharing best practices, and driving measurable impact while guiding store leadership in client-centric growth and