Director-Educational Operations

University of Mississippi Medical Center; Jackson (MS); On-site; USD 120,000 - 160,000; Full time

Job summary

University of Mississippi Medical Center seeks a Director of Educational Operations to lead accreditation‑related activities, program evaluation and continuous quality improvements across multiple degree programs. You will coordinate with the Dean’s Office and faculty to implement educational programs and ensure compliance with accreditation standards.

The role involves managing operational aspects of degree offerings, supervising instructional design staff, and supporting admissions, scheduling

Qualifications

• Master's degree in a health, social-science or related field; six years of related experience including education accreditation processes.
• PhD and grant writing experience preferred.

Responsibilities

• Support admissions processing and orientation for all new students within the school.
• Coordinate and track continuous quality improvement in programs (e.g., annual reports, program reviews).
• Supervise Instructional Designers to ensure a comprehensive resource webpage for students and faculty.
• Assist deans and department leadership to meet faculty, staff and student needs.
• Oversee traditional and online course marketing and administration across degree programs.

Skills

Educational program evaluation

Accreditation processes

Strategic planning

Communication

Leadership

Project management

Education

Master's degree in health/science or related field

PhD preferred

Job description

Job Requisition ID: R00052625

Job Category: Professional and Technical

Organization: SOM-Advanced Biomedical Education-Chair

Location/s: Main Campus Jackson

Job Title: Director-Educational Operations

Job Summary: The Director-Educational Operations will be responsible for working with educational leaders within the school and institution to ensure continuous quality improvement in educational programs, monitoring and reporting the progress and outcomes of the educational program, the scheduling and sequencing of the educational programs, and significant operational responsibilities related to implementation of all degree programs within the school. This will include working with the Office of the Dean to implement the educational programs and develop required accreditation reports. Work collaboratively with faculty and staff to foster an innovative and supportive educational environment.

Education & Experience

Education and Experience Required: Master's degree in a health, social-science or related field with six (6) years of related experience to include education accreditation processes.

Certifications, Licenses or Registration Required: N/A

Preferred Qualifications: PhD and grant writing experience preferred.

Knowledge, Skills & Abilities

• Ability to successfully conceptualize, develop and execute the assessment, evaluation and reporting requirements related to an accreditation process.
• Results oriented, have analytical skills, be self-motivated and dependable and be able to assimilate new information.
• Demonstrated excellence in written, verbal and non-verbal communication.
• Excellent organizational skills and demonstrated attention to detail.

Responsibilities

• Support admissions processing and orientation for all new students within the school
• Coordinate and track continuous quality improvement in programs (e.g., programmatic annual reports, internal/external program reviews) for all departments in the schools
• Supervise the Instructional Designers to assure they develop and maintain comprehensive resource webpage where students and faculty can receive technical assistance, orientation to learning management tools, access to knowledge base archives, and other information as it relates to academic technology, and ensure the curriculum delivery methods are valid, effective, and successful
• Support dean, associate deans, and assistant deans to meet the needs of faculty, staff, and students
• Support marketing and administration of traditional and online courses for all degree programs in the school
• Manage new online course development process across the school
• Collaborate with the Academic Dean to assure all degree programs are in compliance
• Collaborate with the Dean and the Academic Dean regarding SACCOS accreditation requirements and reports
• Act as school liaison to statewide organizations focused on similar education
• Act as school liaison for collaborative partnerships to further educational initiatives
• Monitor student external placement sites for all departmental programs that include an internship or field rotation
• Attend and participate in conferences to stay abreast of new trends and innovations in the field of graduate instruction and curriculum development
• Maintain and modify online learning policies to comply with State and Federal guidelines and rules
• Provide guidance to departments in strategic planning for educational initiatives and other mission areas
• Provide mentorship and guidance to administrative staff across departments in the school
• Assist the Dean and department chairs in establishing and monitoring benchmarks for departmental educational initiatives
• Assist with development of job descriptions and evaluating applicants for staff positions
• Provide leadership in identifying and facilitating collaborative projects and programs within the school and across other schools in the medical center
• Implement creative solutions to operational barriers within the departments
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive
• Management retains the right to add or change duties at any time

Physical and Environmental Demands Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 25 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type: Full time

FLSA Designation/Job Exempt: Yes

Pay Class: Salary

FTE %: 100

Work Shift: Day

Benefits Eligibility: Grant Funded: No

Job Posting Date: 08/6/2026

Job Closing Date (open until filled if no date specified): The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments.

UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination. UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals.

2026 Benefits at a Glance - University of Mississippi Medical Center