Director, Demand Planning & S&OP

Wella Company; California (MO); Hybrid; USD 180,000 - 204,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Job summary

Wella Company is seeking a Director of Demand Planning & S&OP in Calabasas, CA, to lead the forecasting and S&OP processes across North America. This pivotal role ensures operational excellence by managing demand planning for our Professional Hair, Retail Hair, and Nail businesses.

The ideal candidate will have over 12 years of supply chain experience, strong leadership skills, and the ability to work cross-functionally in a complex environment.

Benefits include health insurance, a 401(k) retirement plan, and potential for annual bonuses based on performance.

Qualifications

• 12+ years of relevant Supply Chain Planning experience.
• 8+ years of managerial experience.
• Ability to adapt to changing environments.

Responsibilities

• Lead the Sales & Operational Planning process.
• Drive continuous improvement of demand plan.
• Manage and develop the Demand Planning organization.

Skills

Leadership

Analytical skills

Communication skills

Problem-solving

Strategic thinking

Collaboration

Education

Bachelor's degree in Engineering, Business Administration, or Supply Chain Management

Tools

SAP

Excel

PowerPoint

Job description

Position Title

Director, Demand Planning & S&OP

Location

Calabasas, CA (Hybrid - 3 Days Onsite)

Reports to

SVP, Supply Chain Americas

Direct Reports

Yes

Scope

North America

About Wella Company

WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world’s leading beauty companies, comprising a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally and a presence in over 100 countries, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

Position Summary

Demand Planning and S&OP Director owns all forecasting projections and systems, as well as the Sales and Operational Planning processes. This role reports to the SVP Supply Chain NA for Wella. The purpose is to ensure S&OP processes are in place and adhered to, delivering the Business Plan with Operational Excellence. The director owns the end‑to‑end S&OP process (Steps 1 to 5) and contributes to the monthly Supply Network Assessment, GTM Operating Strategy, Health Check, and Business Continuity Planning processes. Additionally, the role includes end‑to‑end demand planning ownership for the Professional Hair, Retail Hair, and Nail businesses.

Key Responsibilities

• Lead the end‑to‑end Sales & Operational Planning process, driving business alignment with multifunctional partners.
• Responsible for the overall demand plan and continuous improvement.
• Drive clarity between demand plan gaps vs. channels and financial targets, and develop sufficiency reviews.
• Manage, coach, and develop the Demand Planning organization.
• Drive multifunctional forecast inputs and alignment for reasonability based on experience and market drivers.
• Standardize meeting drumbeats and enable future planning for an efficient supply chain.
• Set the vision across the Demand Planning organization and focus on delivering key results such as forecasting accuracy and sales plan performance.
• Participate in the initiative forecast sizing process.
• Support key business transformation, including implementation of latest planning tool technologies.

Qualifications

• 12+ years of relevant Supply Chain Planning experience.
• 8+ years of managerial (team leadership) experience.
• Bachelor’s degree in Engineering, Business Administration, Supply Chain Management, or related field.
• Advanced problem‑solving skills with the ability to work cross‑functionally to resolve issues and generate results among potentially conflicting constituencies.
• Proven capability to work in a highly complex business environment and understand the bigger end‑to‑end supply chain picture.
• Ability to quickly adapt to changing environments and learn new processes.
• Strategic thinking while managing process changes and ground‑level activities.
• Strong analytical ability, attention to detail, and organizational/time‑management skills.
• Proven ability to create, implement, and measure new processes.
• Collaborative skills with different styles and ability to develop strong partnerships.
• Highly effective communication skills: ability to present to a wide range of stakeholders across different teams and levels.
• Exceptional verbal and written communication and presentation skills to both internal and external executives.
• Advanced leadership capabilities with the ability to coach, develop, and manage performance of a medium‑large‑sized team, including manager‑level employees.
• Solid technical skills in SAP, Excel, and PowerPoint.

Compensation

Pay Range: $180,000 - $204,000 annually. Salary will vary based on location, experience, skills, and internal comparability. Benefits include health insurance, life and disability insurance, 401(k) retirement plan, paid holidays, and paid time off (PTO). Other rewards may include an annual bonus plan or variable pay depending on the role.

EEO Statement

• All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
• Applicants requiring a reasonable accommodation during the application process may email [e-mail]; this account does not respond to status inquiries.
• Applicants with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
• Wella participates in the E‑Verify Program to confirm eligibility to work in the United States.