Director, Data Science - Consumer and Developer Experience (Remote-Eligible)

Capital One; Chicago (IL); Remote; USD 245,000 - 279,000; Full time

Job summary

Capital One is seeking a data science leader to partner with cross-functional teams to deliver data-driven products. You will build and deploy ML models using Python, Spark, AWS, and open-source tools, turning complex data into actionable business insights.

The role emphasizes designing and validating models, running A/B tests, and aligning technical work with business goals, with opportunities to influence customer outcomes in a data-first organization.

Qualifications

• Bachelor's degree in a quantitative field plus 9 years of analytics experience
• Master's degree in a quantitative field or MBA with quantitative concentration plus 7 years of analytics experience
• PhD in a quantitative field plus 4 years of analytics experience
• At least 4 years of experience with open source programming languages for large-scale data analysis
• At least 4 years of experience building/deploying AI/ML models in production
• At least 4 years of experience designing and analyzing A/B tests

Responsibilities

• Partner with a cross-functional team to deliver a product customers love
• Leverage a broad stack of technologies (Python, Conda, AWS, Spark, and more) to reveal insights from large data
• Build machine learning models through all development phases from design to deployment
• Translate complex work into tangible business goals

Skills

Open source languages

Production ML models

A/B testing

Data analysis

Education

Bachelor's in quantitative field

Master's in quantitative field or MBA with quantitative concentration

PhD in quantitative field

Tools

AWS

Spark

H2O

Conda

Job description

Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

Team Description

At Capital One, we are relentless innovators with a proven track record of transforming customers’ experiences and the financial services industry. We’re delivering best-in-class innovation so that our more than 100 million customers can manage their finances with ease.

We consider ourselves the bank a technology company would build – empowered to use artificial intelligence (from machine learning to generative AI) to transform everyday banking into real‑time, intelligent products that help customers improve their financial well‑being. We’re all‑in on the cloud and are a leader in the adoption of open source. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. We’re going boldly where no bank has gone before. And, as a founder‑led company, we are centered in our mission to help customers succeed.

In this role, you will:

• Partner with a cross‑functional team of data scientists, software engineers, and product managers to deliver a product customers love
• Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data
• Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
• Flex your interpersonal skills to translate the complexity of your work into tangible business goals

The Ideal Candidate is:

• Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers.
• Innovative. You continually research and evaluate emerging technologies. You stay current on published state‑of‑the‑art methods, technologies, and applications and seek out opportunities to apply them.
• Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea.
• A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond.
• Technical. You’re comfortable with open‑source languages and are passionate about developing further. You have hands‑on experience developing data science solutions using open‑source tools and cloud computing platforms.
• Statistically‑minded. You’ve built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.
• A data guru. "Big data" doesn’t faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 9 years of experience performing data analytics
  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 7 years of experience performing data analytics
  • A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4 years of experience performing data analytics
• At least 4 years of experience leveraging open source programming languages for large scale data analysis
• At least 4 years of experience building/deploying AI/ML models in production
• At least 4 years of experience designing and analyzing A/B tests

Preferred Qualifications:

• PhD in "STEM" field (Science, Technology, Engineering, or Mathematics) plus 5 years of experience in data analytics
• At least 1 year of experience working with AWS
• At least 3 year of experience managing people
• At least 5 years of experience in Python, Scala, or R for large scale data analysis
• At least 5 years of experience with machine learning

Capital One is open to hiring a Remote Employee for this opportunity.

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Remote (Regardless of Location): $244,700 - $279,200 for Dir, Data Science

Chicago, IL: $244,700 - $279,200 for Dir, Data Science

McLean, VA: $269,100 - $307,200 for Dir, Data Science

New York, NY: $293,600 - $335,100 for Dir, Data Science

Richmond, VA: $244,700 - $279,200 for Dir, Data Science

Riverwoods, IL: $244,700 - $279,200 for Dir, Data Science

San Francisco, CA: $293,600 - $335,100 for Dir, Data Science

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].