Director, Data Center Business Operations

Prologis; San Francisco (CA); On-site; USD 154,000 - 200,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid time off 22 days + holidays

Volunteer time

Career development benefits

Job summary

Prologis in San Francisco is seeking a Director of Organizational Enablement to lead programs, communications, tools, and experiences that help our Data Center Business Operations scale effectively.

This role drives organizational change, employee engagement, and onboarding, partnering with leaders across functions to implement repeatable processes, measure adoption, and build trusted capabilities in a fast-growing environment.

Qualifications

• 8+ years of experience in business operations, organizational effectiveness, change management, or related fields.
• Led enterprise organizational enablement programs and change initiatives.
• Strong change management with stakeholder analysis, training, and adoption measurement.
• Experience creating executive communications and employee-facing content.
• Ability to design and run employee engagement, onboarding, or health programs.
• Excellent written, verbal, and visual communication, and program management skills.
• Comfort operating in a fast-growing, ambiguous environment; build trusted relationships.
• Advanced experience with Microsoft Office or Google Workspace.

Responsibilities

• Organizational Change Management: develop strategies, plans, and templates for adoption.
• Employee Engagement: create scalable recognition and engagement programs.
• Onboarding and Employee Experience: design a consistent onboarding program and measure effectiveness.

Skills

Organizational Change Management

Employee Engagement

Communication

Program Management

Stakeholder Analysis

Analytical skills

Executive Communications

Education

Bachelor’s degree in Business Administration or related

Tools

Microsoft Office

Google Workspace

Job description

Job Title: Director, Data Center Business Operations

Company: Prologis

A day in the life

Are you passionate about building connected, informed, and high-performing organizations? Join the Data Center Business Operations team as Director of Organizational Enablement, where you will lead the programs, communications, tools, and experiences that help our growing organization operate effectively and scale successfully.

Key responsibilities include:

• Organizational Change Management
  • Develop and execute change management strategies that support the adoption of new organizational structures, processes, tools, programs, and ways of working.
  • Create comprehensive change plans that address stakeholder engagement, communications, training, readiness, adoption, and reinforcement.
  • Partner with initiative owners and senior leaders to assess organizational impacts, identify potential resistance, and develop actionable mitigation strategies.
  • Establish repeatable change management standards, tools, and templates that can be applied consistently across the Data Center organization.
  • Measure change readiness, adoption, and effectiveness, using feedback and performance data to refine implementation strategies.
  • Serve as a trusted change advisor and advocate for transparent, thoughtful, and employee-centered organizational transformation.
• Employee Engagement
  • Develop inclusive and scalable approaches for recognizing employee and team contributions across functions, regions, and levels.
  • Support employee engagement initiatives, organizational events, leadership forums, and other programs that strengthen connection and belonging across the division.
  • Gather employee feedback and translate insights into practical recommendations that improve the organizational experience.
• Onboarding and Employee Experience Design, implement, and continuously improve a consistent onboarding program for employees joining the Data Center organization.
  • Coordinate with hiring managers, Human Resources, Information Technology, and functional leaders to ensure new employees receive the information, tools, access, and connections needed to become productive quickly.
  • Measure onboarding effectiveness through employee feedback, participation, completion rates, and other indicators.

Building blocks for success

• 8+ years of experience in business operations, organizational effectiveness, change management, internal communications, employee engagement, knowledge management, or a related field.
• Demonstrated experience developing and leading enterprise or divisional organizational enablement programs.
• Strong change management capabilities, including stakeholder analysis, communications, training, readiness assessment, adoption measurement, and resistance management.
• Experience creating executive communications, newsletters, organizational updates, presentations, and employee-facing content.
• Demonstrated ability to design and administer employee engagement, award, recognition, onboarding, or organizational health programs.
• Strong analytical skills with the ability to interpret employee feedback and organizational data, identify trends, and develop actionable recommendations.
• Exceptional written, verbal, and visual communication skills, with the ability to translate complex information into clear and compelling messages.
• Strong program and project management skills, including the ability to manage multiple initiatives, stakeholders, timelines, and dependencies.
• Demonstrated ability to build trusted relationships and influence senior leaders and cross-functional partners.
• Ability to navigate ambiguity, establish structure, and operate effectively in a rapidly growing and evolving organization.
• Advanced experience with Microsoft Office or Google Workspace.
• High degree of professionalism, discretion, judgment, accountability, and attention to detail.

Preferred

• Preferred: Bachelor’s degree in Business Administration, Organizational Development, Communications, Human Resources, Change Management, or a related field.
• Experience designing scalable onboarding, knowledge management, or organizational learning programs.
• Experience supporting a geographically distributed or global organization.
• Experience working in data centers, infrastructure, real estate, or another rapidly scaling business environment.
• Demonstrated willingness and capability to leverage emerging technologies, automation, and AI tools to improve communication, knowledge access, employee experience, and operational efficiency while exercising sound judgment and accountability for outcomes.

Hiring Salary Range of: $154,000 - $200,000. Salary and whole compensation package (bonus target & LTI) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

#LI-TA1

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here. When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here. As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here. All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time. All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type: Full time

Location: San Francisco, California

Additional Locations: Dallas, Texas, Seattle, Washington, Sterling Office

We are builders, thinkers and doers—creating more than space, we power global commerce. We seek and attract top talent from around the world and foster a culture where diverse ideas fuel innovation, collaboration and excellence