Director, Customer Partner Incentive, Financial Services

Kyndryl; Columbus (OH); Sur place; USD 159 000 - 287 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Professional growth

Inclusive environment

Global IT services

Résumé du poste

Kyndryl is seeking an Account Management Partner to own strategic accounts, drive growth, and protect renewals. You will build executive relationships, lead go-to-market plans, and collaborate with sales teams to expand scope.

This role demands deep P&L experience, a customer-focused mindset, and the ability to craft tailored solutions for large clients. Join a global leader in IT services and help shape the future of strategic account management.

Qualifications

• Must be in commutable distance to Cincinnati, Ohio.
• 5+ years' experience running account P&L.
• 7+ years managing sales process end-to-end.
• Proven experience with revenue growth, cost, profitability, trends, and risks.
• Deep knowledge of business and technology trends and industry best practices.
• Bachelor's or Master’s degree preferred.

Responsabilités

• Own one or more portfolio or strategic accounts and drive growth.
• Develop and execute cutting-edge account strategies to expand opportunities.
• Build strong executive-level relationships and manage customer success.
• Collaborate with sales team to close deals and expand scope with partners.

Connaissances

Account P&L management

End-to-end sales

Revenue growth

Customer relationships

Industry trends

Formation

Bachelor's degree

Master's degree

Description du poste

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. But this position is about more than just maintaining the status quo. As an Account Management Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive. You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting‑edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision‑makers and deliver tailor‑made solutions that cater to the unique needs of each customer. Collaboration is key, and as an Account Management Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond. Not only will you lead one or more portfolio or strategic accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go‑to‑market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights. You're not just an expert in our industry—you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market. As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation. If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management – then we can't wait to meet you. Join our team and let's make remarkable things happen together.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands‑on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• Must be in a commutable distance to Cincinnati, Ohio
• Minimum of 5+ years' experience running account P&L
• Deep knowledge of business and technology trends and industry best practices
• Minimum of 7+ years of experience managing sales process end-to-end
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open minded and empathetic approach in relationships with customers

Preferred Skills and Experience

• Bachelor's degree or Master’s degree
• Sales experience in technical solutions

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.
• The chance to work with a leading global IT services company.

Compensation

Competitive salary and benefits package. Opportunities for professional growth and development. A dynamic and inclusive work environment. The chance to work with a leading global IT services company.

Compensation: The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full‑time schedule. Your actual compensation may vary depending on your geography, job‑related skills and experience. For part‑time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California: $175,080 to $343,920
Colorado: $159,240 to $286,560
New York City: $191,040 to $343,920
Conn./NJ: $159,240 to 343,920
Washington: $175,080 to $315,240
Washington DC: $175,080 to $315,240

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Diversity Statement

We welcome people of all cultures, backgrounds, and experiences.

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. But we’re not doing it single‑handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. That’s the Kyndryl Way. At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.

What You Can Expect

With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well‑being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support the activation of our equitable culture. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company‑wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non‑profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.