Director, CRM Strategy & Engagement for Global Portfolio

Novartis Group Companies; East Hanover (NJ); Hybrid; USD 173,000 - 321,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Flexible and hybrid working options

14 weeks parental leave

Job summary

Novartis is seeking a Director-level leader to shape CRM DU strategy and engagement in Basel, Switzerland, partnering with senior leadership to drive portfolio priorities, external collaboration, and governance across Development Unit initiatives.

The role combines strategic and operational execution, leading cross-functional programs, and championing a culture of innovation and high performance within a global pharmaceutical setting.

Qualifications

• Master's degree or Doctorate in Life Sciences, or MBA with relevant experience.
• Pharmaceutical industry experience in drug development.
• Experience leading cross-functional strategic programs.
• Strong PM capabilities in matrixed organizations.
• Broad understanding of early and late-stage drug development.
• Experience with partnerships, external collaborations, business development, CI or portfolio activities.
• Excellent stakeholder management, communication, and influencing skills.
• Strong analytical and problem-solving skills.
• Experience with global teams and international environments.
• Fluent English, written and spoken.

Responsibilities

• Lead integrated communications, engagement, and culture strategy across the Development Unit.
• Develop strategic communications articulating Development Unit priorities and value.
• Advance portfolio strategy initiatives through cross-functional collaboration.
• Lead competitive intelligence activities providing actionable portfolio insights.
• Drive TransCelerate participation including stakeholder alignment and governance.
• Facilitate cross-functional forums and leadership discussions.
• Support portfolio governance, prioritization, and resource planning.
• Prepare strategic analyses and presentations for senior leadership.
• Establish SharePoint collaboration platforms supporting DU operations.
• Champion culture of innovation, inclusion, transparency, and high performance.

Skills

Drug Development

Global Project Management

Program Management

Team Management

Education

Master's degree in Life Sciences or MBA

Tools

SharePoint

Data visualization

AI-enabled productivity tools

Portfolio management platforms

Job description

Novartis is seeking a Director-level leader to shape CRM DU strategy and engagement in Basel, Switzerland, partnering with senior leadership to drive portfolio priorities, external collaboration, and governance across Development Unit initiatives.

The role combines strategic and operational execution, leading cross-functional programs, and championing a culture of innovation and high performance within a global pharmaceutical setting.