Director Consumer Loan Manager

TEKsystems; Durant (OK); Hybrid; USD 125,000 - 150,000; Full time

Benefits offered by this job

Full medical, dental, and vision

401(k) with company match

15 days vacation per year

5 sick days per year (accrued)

All bank holidays observed

Annual performance bonus

Relocation assistance available

Job summary

TEKsystems in Durant, OK is seeking a Senior Loan Operations Manager to lead the Loan Account Servicing Department. You will oversee daily operations, ensure data integrity in the loan accounting system, and drive timely processing of payments, escrows, and participations.

This role requires 10+ years in banking with 5+ in leadership, deep knowledge of loan accounting and HMDA/CRA data entry, and a proven ability to coach a team. Relocation assistance and a hybrid work arrangement are available.

Qualifications

• 10+ years of progressive banking/financial services experience, including 5+ years supervisory.
• 3-5 years of advanced loan accounting system experience: loan setup, maintenance, escrow, loan codes, GL reconciliation, participations, lending regulatory requirements
• Bachelor's degree in Accounting, Business, or a related field
• Strong Excel and Word; some document/exception tracking and imaging system knowledge
• Proven team-building, coaching, conflict management, and decision-making skills
• Experience servicing multiple loan types and products
• Commercial-only OR consumer-only servicing leaders; both is ideal, not required
• Relocation available for the right candidate (4 days onsite / 1 remote)
• Will have a large team of 20+ with 2-3 direct report supervisors

Responsibilities

• Board and maintain loans accurately and on time in the core loan accounting system, including HMDA and CRA data entry.
• Ensure accurate and timely payment application.
• Manage escrow analysis and payment processing for Bank and Mortgage divisions.
• Oversee participation services and SBA guaranteed loan reporting.
• Own daily and monthly core system reporting.
• Resolve credit disputes, corrections, and inquiries.
• Lead, schedule, coach, and evaluate staff; recruit, hire, train, and develop a successor.
• Meet department KPIs, production goals, and service standards.
• Partner across lending, credit, operations, compliance, and sales to resolve issues.
• Represent loan operations on enterprise initiatives (new products and services).
• Recommend and implement process improvements.

Skills

Excel

Word

Team leadership

Analytical thinking

Education

Bachelor's degree in Accounting, Business, or related field

Tools

Core loan accounting system

Job description

SUMMARY

Oversees the Loan Account Servicing Department's daily functions, processes, and risk controls to ensure loan accounting and data integrity in the Jack Henry loan accounting system. Scope includes loan data input and maintenance, research, advance and payment processing, participation services, GL reconciliation, escrow, and loan customer service for Oklahoma and Texas community banks.

KEY RESPONSIBILITIES

• Ensure loans are boarded and maintained accurately and on time in the core loan accounting system, including HMDA and CRA data entry
• Ensure accurate and timely payment application
• Manage escrow analysis and payment processing for the Bank and Mortgage divisions
• Manage participation services and SBA guaranteed loan reporting
• Own daily and monthly core system reporting
• Resolve credit disputes, corrections, and inquiries
• Manage loan-related risk controls within established tolerances
• Lead, schedule, coach, and evaluate staff; recruit, hire, train, and develop a successor
• Meet department KPIs, production goals, and service standards
• Partner across lending, credit, operations, compliance, and sales to resolve issues
• Represent loan operations on enterprise initiatives (new products and services)
• Recommend and implement process improvements

REQUIREMENTS

• 10+ years of progressive banking/financial services experience, including 5+ years supervisory
• 3-5 years of advanced loan accounting system experience: loan setup, maintenance, escrow, loan codes, GL reconciliation, participations, lending regulatory requirements
• Bachelor's degree in Accounting, Business, or a related field
• Strong Excel and Word; some document/exception tracking and imaging system knowledge
• Proven team-building, coaching, conflict management, and decision-making skills
• Experience servicing multiple loan types and products
• Commercial-only OR consumer-only servicing leaders; both is ideal, not required
• Relocation available for the right candidate
  (4 days onsite / 1 remote)

Will have a large team of 20+ will 2-3 direct report supervisors

#westpriority26

Experience Level

Expert Level

Job Type & Location

This is a Permanent position based out of Durant, OK.

Pay and Benefits

The pay range for this position is $125000.00 - $150000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

BENEFITS

• Full medical, dental, and vision coverage
• 401(k) with company match
• 15 days of vacation per year
• 5 sick days per year (accrued)
• All bank holidays observed
• Annual performance bonus (company + individual performance)
• Relocation assistance available for the right candidate

Job Type & Location

This is a Permanent position based out of Durant, OK.

Application Deadline

This position is anticipated to close on Nov 7, 2026.

Workplace Type

This is a hybrid position in Durant,OK.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.