Director, Compliance Tax Solutions

Pathward, National Association; United States; Hybrid; USD 104,000 - 174,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement benefits

Paid time off

Job summary

Pathward is seeking a Director of Compliance for the Tax Division to lead the development and oversight of our compliance program, ensuring adherence to federal and state laws, banking regulations, tax industry requirements, and internal policies.

The role partners with tax leadership, BSA/AML operations, and risk groups to strengthen controls, reporting, and system enhancements while guiding loan portfolio compliance and due diligence practices.

Qualifications

• Bachelor's degree or equivalent education and work experience.
• Certified Regulatory Compliance Manager (CRCM) designation preferred.
• Typically 8+ years with bachelor's or equivalent.
• Minimum 5 years leadership experience managing compliance programs or teams.
• Experience with banking, tax financial products or consumer financial services.
• Experience with regulators, auditors, and external partners; BSA/AML operations Teams.
• Fair Lending oversight experience (ECOA, Disparate Impact testing, Risk Model reviews).

Responsibilities

• Leads the compliance team to develop skills, provide training, and establish professional standards.
• Designs and manages the implementation of risk management processes for bank products and loan portfolio compliance.
• Directs loss prevention review processes to identify patterns using reporting tools and due diligence.
• Leads compliance reviews to ensure regulatory compliance and improve internal controls.
• Collaborates with compliance oversight and business risk groups on program insights.
• Participates in projects with compliance impact to ensure regulatory alignment.
• Oversees independently owned Tax Offices regarding due diligence practices.
• Assists in developing and enhancing risk management policies and procedures.
• Performs problem management, escalation, and acts as a subject matter expert in risk discipline.

Skills

Leadership

Risk management

Regulatory compliance

Communication

Education

Bachelor's degree

CRCM designation

Tools

Power BI

Job description

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Phoenix, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

The Tax Division provides bank products to the independent tax professional industry. The Director of Compliance leads the development, implementation, and monitoring of our compliance program that ensures adherence to applicable federal and state laws, banking regulations, tax industry requirements, and internal policies.

The Director serves as the key compliance advisor to tax division leadership, BSA/AML operations, and business risk groups to ensure proper controls, reporting, and system enhancements are made and implemented.

What You Will Do:

• Leads the compliance team to develop skills, provide training, and establish the standards needed to provide a highly professional team.
• Designs and manages the implementation of risk management process for the organization for our bank products and loan portfolio compliance requirements
• Directs processes surrounding our loan portfolio loss prevention team to identify patterns, use Power BI reporting tools, and due diligence activities.
• Leads compliance reviews at appropriate intervals to evaluate compliance with regulatory requirements. Continue to enhance internal controls and reporting to meet oversight obligations.
• Collaborates with compliance oversight and business risk groups in providing insight into tax division programs and products.
• Participates in projects that have a compliance impact to determine that the enhancements planned meet regulatory guidelines.
• Directs the oversight of Independently owned Tax Offices as it relates to our due diligence practices.
• Assists in the development and enhancement of the risk management policies and procedures as required.
• Performs problem management, resolution, escalation of issues as necessary.
• Acts as a subject matter expert in designated Risk discipline.
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience.
• Preferred Certified Regulatory Compliance Manager (CRCM) designation
• Typically, 8+ years with bachelor's or equivalent.
• Minimum 5 years leadership experience managing compliance programs or teams.
• Experience supporting banking, tax financial products or consumer financial services organizations.
• Demonstrated experience working with regulators, auditors, and external partners
• Demonstrated experience working with regulators, auditors, and BSA/AML Operations teams
• Fair Lending oversight experience (ECOA, Disparate Impact testing, Risk Model reviews)
• Develops solutions to complex problems where analysis of situations and/or data requires evaluation.
• Determines best approach to achieve results and provides suggestions to improve policies and procedures.
• Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Attention to detail
• The ability to manage multiple, competing priorities
• Strong written and verbal communication skills

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $104,000- $174,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate's experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.