Director, Complex Healthcare Claims & Strategy

CNA Insurance; Chicago (IL); Hybrid; USD 97,000 - 189,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

Job summary

CNA Insurance is seeking a senior leader to direct strategy for complex Allied Healthcare Provider claims. You will analyze coverage, manage litigation, and mentor teams to resolve high-exposure matters. This role collaborates with Underwriting and other units on portfolio trends.

Expect to guide risk transfer, negotiate settlements, and present insights on claim trends to leadership. The position is hybrid, with emphasis on leading critical cases and driving outcomes across the healthcare

Qualifications

• Advanced healthcare claims, coverage, and litigation expertise.
• Strong strategic thinking and executive-level decision-making.
• Excellent negotiation, verbal and written communication, and presentation skills.
• Ability to influence stakeholders across multiple functions.

Responsibilities

• Handle and oversee the most complex and severe Allied Healthcare Provider claims.
• Evaluate coverage, liability, causation, damages, and settlement opportunities.
• Support and mentor AHP claim professionals with complex coverage analysis and communication.
• Identify and assist with risk transfer opportunities, including evaluating tenders and additional insured status.
• Develop and direct litigation management strategies.
• Lead negotiations in high-value claims and ADR efforts.
• Ensure appropriate reserving and exposure management.
• Provide strategic guidance during trials, mediations, and critical litigation events.

Skills

Healthcare claims Expertise

Litigation strategy

Negotiation

Executive decision-making

Stakeholder influence

Analytical thinking

Education

Bachelor’s degree

Juris Doctor (J.D.) preferred

Insurance designations a plus

Job description

CNA Insurance is seeking a senior leader to direct strategy for complex Allied Healthcare Provider claims. You will analyze coverage, manage litigation, and mentor teams to resolve high-exposure matters. This role collaborates with Underwriting and other units on portfolio trends.

Expect to guide risk transfer, negotiate settlements, and present insights on claim trends to leadership. The position is hybrid, with emphasis on leading critical cases and driving outcomes across the healthcare