Director, Communications, Marketing and Client Engagement

Wilmerhale; Boston (MA); Hybrid; USD 254,000 - 318,000; Full time

Benefits offered by this job

Hybrid Schedule

Medical, dental, and vision insurance

401(k) with company match and profit‑s

Job summary

WilmerHale in Boston seeks a Director of Communications, Marketing and Client Engagement to lead integrated marketing and communications strategies, strengthen the brand, and drive client engagement across the firm. You will oversee public relations, media relations, content, events, and client development operations.

The role requires 15+ years in a law firm or professional services, a bachelor's in communications/marketing, and a graduate degree or JD preferred; hybrid work, competitive

Qualifications

• Agile leadership experience in a matrixed environment and running a marketing function with global shared services

Responsibilities

• Develop and execute integrated marketing and communications plans aligned with business goals and brand strategy
• Lead brand strategy across all channels and platforms
• Collaborate with firm leadership on media relations and public affairs
• Guide a team delivering client presentations, events, pitches, proposals, sponsorships, marketing and communications
• Coach and supervise team to ensure high performance and accountability
• Advise lawyers on communications and marketing best practices
• Serve as a firm spokesperson
• Build strategic internal and external relationships to understand business drivers

Skills

Agile leadership

Relationship-building

Interpersonal skills

Team management

Discretion

Communication skills

Education

Bachelor's degree in Communications, Marketing, Business

Graduate degree or JD preferred

Job description

Director, Communications, Marketing and Client Engagement

Clients and Markets --> Central Operations for Relationship Engagement

Full-Time/Regular

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

Why You Should Apply

The Director of Communications, Marketing and Client Engagement is a visionary leader who drives innovative marketing strategies, amplifies brand presence, spearheads employee engagement and effectively communicates the organization’s mission to various stakeholders. This role is responsible for providing strategic oversight of comprehensive marketing and communication strategies. This includes managing communications, public relations, media relations, creative content, and other marketing tactics. Additionally, the role ensures the operations and professional standards of the entire Client Development Department are upheld.

How You Will Impact the Firm

• Develop and execute integrated marketing and communications plans that align with the firm's business goals, fortify its reputation, and cultivate engagement with a diverse group of stakeholders.
• Develop and lead brand strategy that’s implemented across all marketing channels and platforms.
• Collaborate with firm leadership to assess media interaction and proactively pursue public relations activities consistent with global strategy and business goals.
• Lead a team of professionals in executing projects and activities including client presentations, events, pitches and proposals, sponsorships, marketing, visual communications, public relations, and operations.
• Coach, mentor, motivate and supervise team members and influence them to take positive action and accountability for their assigned work.
• Advise lawyers on communications and marketing best practices.
• Serve as a spokesperson for the firm.
• Build and maintain strategic relationships with internal and external stakeholders to understand business processes, key drivers and success measures.
• Advocate for technology needs.

Required Skills

Who You Are

MINIMUM QUALIFICATIONS:

• Agile leadership experience working in a matrixed environment and with experience in running a marketing function including shared services that support global marketing efforts.
• Exceptional relationship-building, business development, and management skills.
• Outstanding interpersonal skills and ability to interface with senior leadership across the organization.
• Strong customer service orientation and the ability to work with and manage others in a team setting.
• Excellent written, presentation, and oral communication skills.
• Ability to handle sensitive and confidential matters with discretion and to address multiple tasks simultaneously with strong attention to detail.
• Remains open to technological change as generative AI becomes more integrated into the firm’s practice, actively develop comfort with new tools, and adapt how work is performed to support efficiency and innovation.

Education:

• Bachelor's degree in Communications, Marketing, Business, or a related field.
• A graduate degree or JD is strongly preferred.

Experience:

• 15+ years experience in a law firm or professional services environment is preferred.

Why Join Us?

A values-driven firm that fosters collaboration and respect

The hiring range for this position is $254,000 - $317,500 annually, with final compensation based on experience, qualifications and internal equity.
This position is eligible for a Hybrid Schedule
Medical, dental, and vision insurance
401(k) with company match and profit-sharing options
Paid time off and holidays

Our Commitment

Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodation for qualified individuals with disabilities and otherwise as required by applicable law.