Director | Clinics

Avera St. Mary's; United States; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

PTO from day 1

5% employer retirement match

Career development & mentorship

Job summary

Avera is seeking a Clinic Operations Manager to lead hospital-based physicians and APPs in radiology, hospitalist and emergency services, guiding scheduling and staffing for clinic coverage.

Requirements include a Bachelor’s in Healthcare Management, 1–3 years clinic management, and strong leadership for policy, budgeting and regulatory compliance.

Qualifications

• Bachelor's Healthcare Management is required.
• Master's degree preferred.
• 1-3 years clinic management experience.

Responsibilities

• Lead clinic operations for hospital-based physicians and APPs across radiology, hospitalist and ED.
• Develop and oversee the clinic business plan, strategic goals, and fiscal management.
• Coordinate staffing, scheduling, and staffing plans to ensure coverage of all clinic areas.
• Develop, implement, and review clinic policies and procedures in line with regulatory requirements.
• Promote communication between nursing, physicians, and administrative staff to optimize patient outcomes.

Education

Bachelor's Healthcare Management

Master's

Job description

Location

Location: Avera Pierre Clinic

Worker Type

Worker Type: Regular

Work Shift

Work Shift: Primarily days with possible weekends/evenings/holidays (United States of America)

Position Highlights

Manage overall operations of hospital based physicians and APP’s in radiology, hospitalist and emergency departments. Operational management of general surgery and wound care outpatient clinics. Responsible for scheduling of physicians, APP’s and/or locum tenens to ensure coverage of all areas reporting to this position.

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Directs and supervises all clinic activities through clinic management, clinical and administrative support staff. Responsible for the functions of physician relations, strategic planning, development of clinic goals, budget, materials management; development, administration and compliance policies, procedures, and protocols; regulatory compliance; performance improvement; certification and accreditation; and staff/patient education. Responsible for coordinating a level of communication between nursing staff, physicians, administrative staff and all other clinic departments to create a positive outcome for clinic associates and patients.

What you will do

• Provides leadership in the conception, planning, development and implementation of the clinic business plan to leadership.
• Recommends, develops and updates strategic long and short-range plans to support clinic philosophies and goals.
• Oversees the business and financial affairs of the clinic and fiscal management.
• Projects future needs for service, space, equipment, material, revenue and staff.
• Provides leadership and direction for the day-to-day operations of the clinic.
• resolves problems related to staffing, utilization of facilities, equipment and supplies.
• Develops, implements, and reviews clinic operating policies and procedures in accordance with the policies and procedures of the organization and the requirement of outside regulatory agencies.
• Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies.
• Initiates changes as appropriate.
• Develops and administers a staffing plan that will allow the clinic to operate in an efficient, cost effective manner.
• Responsible for insuring the orientation, training and the evaluation of employees working within the clinic.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience

Bachelor's Healthcare Management

Preferred Education, License/Certification, or Work Experience: Master's

1-3 years clinic management

Expectations and Standards

Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands-on training and mentorship.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail]. At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.