Director Clinic Practice Operations- Pediatric Primary Care

aah; Charlotte (NC); On-site; USD 106,000 - 159,000; Full time

Benefits offered by this job

Paid Time Off

Health, dental, vision, life insurance

Short- and Long-Term Disability

Flexible Spending Accounts

Adoption assistance and parental leave

Employer retirement plan with match

Educational Assistance Program

Job summary

Advocate Health is seeking a Department Manager for the Charlotte Pediatrics: Southpark site to lead operations in a 40-hour, full-time, Monday–Friday role. You will oversee budgeting, billing, coding accuracy, staff recruiting and development, medical records handling, and community marketing efforts.

The position requires a Bachelor’s in Business or Healthcare Administration with 3 years of management in a physician office setting.

Qualifications

• Bachelor's degree in Business or Healthcare Administration required; Master's preferred.
• 3 years management experience in physician office/outpatient clinic required.

Responsibilities

• Maintains competency in the application of the principles of management, promotes a safe environment, and performs all related job responsibilities in a safe and consistent manner.
• Ensures billing and filing of insurance by CPN is completed accurately and in accordance with third party intermediaries.
• Ensures all CPT and ICD-9 coding is complete and accurate per AMA guidelines; educates physicians on coding changes.
• Assists in budgeting and operates within budgeted guidelines; manages financial data, billing, insurance filing, disbursements, month-end statistics, and variance reports.
• Provides recruiting oversight and ensures staff are trained on new regulations and requirements.
• Completes and ensures staff evaluations; maintains job descriptions, policies, procedures; fosters education and development.
• Ensures accuracy and completeness of medical records; handles patient information requests per regulatory requirements.
• Coordinates marketing activities for assigned practices as community/public representative.

Education

Bachelor's degree in Business or Healthcare Administration

Master's Degree in Business or Healthcare Administration preferred

Job description

Department: 01450 GCMG Charlotte Pediatrics: Southpark - Pediatrics: General

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Monday- Friday

Pay Range:

$51.05 - $76.60

Essential Functions

• Maintains competency in the application of the principles of management, promote a safe environment, and performs all related job responsibilities in a safe and consistent manner.
• Ensures billing and filing of insurance by CPN is completed accurately and in accordance with the requirements of third party intermediaries.
• Ensures all CPT and ICD-9 coding is complete and accurate in accordance with the American Medical Association's CPT and ICD-9 guidelines. Works with Corporate Compliance to educate physicians on all coding changes to ensure coding is in accordance with the above guidelines.
• Assists in the general preparation of clinic budget and is responsible to operate within budgeted guidelines. Responsible for all financial data, billing, insurance filing, disbursements, month end statistics, and monthly variance reports. Reviews clinic functions and makes recommendations for reduced overhead, cost savings and enhanced revenue.
• Provides recruiting oversight and is responsible for ensuring staff are trained on new regulations and new requirements.
• Completes and ensures completion of evaluations on all staff in a timely fashion and ensures adequate job descriptions, policies and procedures are established and updated as needed. Promotes education growth and development of the staff.
• Ensures the accuracy and completeness of the medical records, including updating of policies and procedures as necessary. Ensures proper handling of medical records in accordance with regulatory requirements and patient information requests.
• Coordinates the marketing activities for the assigned practices in the role of community or public representative.

Physical Requirements

Requires walking, standing, sitting, lifting, and reaching. Must be mobile in function in all areas of clinic if needed. Must be able to lift 50 pounds shoulder high. Must be able to write and speak English in clear grammatically correct manner, with in tact sense of sight and hearing. Must have finger dexterity to operate computer and calculator. Must be able to respond quickly in stressful situations.

Education, Experience and Certifications

Bachelor's degree required preferably in Business or Healthcare Administration; Master's Degree in Business or Healthcare Administration preferred. 3 years management experience in physician office setting, outpatient or community-based clinic required.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.