Director, Client Media Solutions

Real Chemistry; United States; Hybrid; USD 100,000 - 140,000; Full time

Job summary

Real Chemistry is seeking a Director of Client Media Solutions to lead audience-first media strategies across healthcare clients. This strategic role partners with internal teams to deliver integrated planning, investment recommendations, and performance-focused measurement approaches.

The Director collaborates with Client Experience, Analytics, and Strategy to align on planning, mentoring Managers and Associate Directors, and advancing media capabilities.

Qualifications

• 8+ years of media strategy and planning experience, with healthcare or regulated industries preferred.
• 2–4 years of team management experience developing talent.
• Omnichannel media planning and audience strategy expertise.
• Ability to translate data into actionable recommendations for stakeholders.
• Strong client presentation and cross-functional collaboration skills.
• Experience tying media plans to performance metrics and business outcomes.

Responsibilities

• Lead the development of media strategies and integrated plans across assigned healthcare clients.
• Support annual planning, campaign launches, investment allocation, and channel strategy development.
• Translate audience insights and performance data into planning recommendations.
• Execute audience-first omnichannel strategies across HCP, patient, caregiver, and consumer audiences.
• Identify emerging media opportunities and innovations to enhance campaign effectiveness.
• Serve as a day-to-day strategic partner to client stakeholders and present plans and updates.
• Build client relationships through reliable delivery and proactive communication.
• Collaborate with cross-functional teams to ensure integrated delivery and ongoing optimization.
• Manage and mentor Managers and Associate Directors; provide guidance on planning execution.

Skills

Media strategy

Planning

Omnichannel

Healthcare industry

Client presentations

Collaboration

Leadership

Job description

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is seeking a Director, Client Media Solutions to join our growing team!

The Director, Client Media Solutions is a strategic leader responsible for developing audience-first media strategies across a portfolio of healthcare clients. This individual partners closely with internal teams and client stakeholders to deliver integrated planning, investment recommendations, and measurement approaches that support business objectives and drive performance.

The Director plays a key role in translating audience insights, market dynamics, and performance data into actionable media plans. They collaborate across Client Experience, Activation, Analytics, Creative, and Strategy teams to ensure alignment and consistency in planning. This role also contributes to strengthening planning processes, supporting team development, and advancing media capabilities across the organization.

This is a hybrid role based in any of our U.S. offices, including New York, Boston, Chicago, Carmel, or Lambertville, or working remotely within the U.S., depending on team and business needs.

What You’ll Do

• Lead the development of media strategies and integrated plans across assigned healthcare clients, ensuring alignment to business goals and audience needs
• Support annual planning, campaign launches, investment allocation, and channel strategy development
• Translate audience insights, competitive landscape, and performance data into clear planning recommendations
• Execute audience-first omnichannel strategies across HCP, patient, caregiver, and consumer audiences
• Identify and recommend emerging media opportunities and innovations that enhance campaign effectiveness

Client Management

• Serve as a day-to-day strategic partner to client stakeholders, supporting ongoing planning and optimization conversations
• Present media plans, performance updates, and recommendations with clarity and confidence
• Build strong client relationships through reliable delivery, proactive communication, and problem solving
• Partner with account leadership to support organic growth opportunities within existing clients

Planning & Measurement

• Apply established planning frameworks and best practices across assigned accounts
• Support budget allocation, KPI development, and channel prioritization to drive results
• Partner with Analytics to implement measurement plans and translate performance into actionable insights
• Contribute to a test-and-learn approach that drives continuous optimization
• Manage and mentor Managers and Associate Directors, providing guidance on planning execution and career development
• Provide day-to-day direction and oversight across projects and deliverables
• Collaborate effectively with cross-functional teams to ensure integrated delivery
• Contribute to a positive, accountable, and high-performing team environment

Business Support

• Support new business efforts through plan development, insights gathering, and pitch participation
• Contribute to internal knowledge sharing, process improvement, and media capability development

This Role May Be a Good Fit If You Are

• A strategic thinker who balances data with practicality
• A strong executor who can turn strategy into actionable plans
• A collaborative partner who builds trust with clients and colleagues
• Organized and solutions-oriented, with attention to detail
• Adaptable and comfortable navigating change
• Motivated by Real Chemistry’s values: Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an “I”

What You’ll Bring

• Minimum 8 years of media strategy and planning experience, with healthcare, pharma, biotech, or regulated industry experience preferred
• 2–4 years of team management experience with a track record of developing talent
• Strong foundation in omnichannel media planning, audience strategy, and integrated communications
• Understanding of healthcare media landscapes across HCP and consumer audiences
• Experience developing media plans tied to performance metrics and business outcomes
• Ability to interpret data and translate insights into actionable recommendations
• Comfortable presenting to clients and contributing to strategic discussions
• Working knowledge of media measurement, attribution, and campaign performance analysis
• Strong collaboration skills with the ability to work across cross-functional teams
• Ability to manage multiple priorities in a fast-paced environment

Pay Range: $100,000 - $140,000

The anticipated salary range for this position is listed above. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to experience, skills, qualifications, geographic location, and internal parity.

In addition to base salary, Real Chemistry offers a comprehensive benefits package and a variety of programs designed to support our employees' well-being, growth, and success.

Real Chemistry reserves the right to update compensation and benefits programs at any time.

Real Chemistry is proud to be Great Place to Work®certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and supportandaccess to more than 13,000 online classes with LinkedIn Learning.Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com .

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey.For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities.While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Real Chemistry’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

We are a diverse organization, and we want to invite people from all backgrounds to apply. We require that every member of the Real Chemistry team is committed to the highest levels of inclusivity, belonging, and respect.

We do not discriminate in hiring and employment in any form or type with regard to race, color, national origin, religion, age, sex or any other protected status. All individuals are welcome to apply for our openings, regardless of their backgrounds.

We do not discriminate on the basis of race, color, religion, national origin, gender, or sexual orientation. We are an equal opportunity employer.

We do not discriminate on the basis of race, national origin, gender, gender identity or expression, or sexual orientation and we uphold a welcoming environment for all employees and applicants.

We do not discriminate on the basis of age, gender, sexual orientation, race, religion, national origin, gender identity, or expression, or any other characteristic under any applicable law to this organization.